Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6 out of 5
4.6
(2,268 Reviews)
Open Ratings Snapshot
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product. 
(
220 out of 277
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
2 out of 5
2
Background noise
on February 28, 2025
Posted by: Joe C
from West Palm Beach FL USA
Expertise:Intermediate
Verified Purchase:Yes
The fitting is good but you can't have a normal conversation without so much background noise. The person you're talking to hears everything in the background especially when you're driving.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy R&R TeamFebruary 28, 2025
Thank you for sharing your experience with the Galaxy Buds FE, Joe. It’s great to hear that you find them comfortable, but we understand how frustrating background noise can be, especially when making calls on the go. To enhance call clarity, you might need to try a few things. First, check the Ambient Sound and Noise Controls in the Galaxy Wearable app, as enabling Ambient Sound can sometimes amplify background noise. Second, make sure your earbuds are clean and properly positioned since any blockages can affect microphone performance. Lastly, consider doing a quick reset by placing the earbuds back in the case, waiting a few seconds, and then reconnecting them; this can often help improve sound quality. We appreciate your feedback, as it helps us enhance the user experience. Let us know if these steps help or if there's anything else we can assist you with! For any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Audio eraser
on February 28, 2025
Posted by: Chrissy
from Washington
Verified Purchase:Yes
The sound quality is on point. The clarity is amazing
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sound is great.
on March 5, 2025
Posted by: Nando4themoney
[This review was collected as part of a promotion.] The Samsung Galaxy Buds FE are a solid budget earbud option that nails the essentials. Comfort-wise, they're surprisingly good. The ergonomic design and wingtips keep them snug, even during workouts, and they're light enough for long listening sessions.
Sound quality is decent for the price. The 12mm drivers deliver balanced audio, good enough for your daily playlists and streaming. They're not audiophile-level, but they get the job done for most genres and are perfect for streaming your favorite shows or music on any app.
The Samsung ecosystem integration is a major plus. Auto-switching between devices is seamless, so you can jump from your phone to your tablet without hassle, making streaming across devices smooth. The Galaxy Wearable app lets you customize settings and find lost buds, which is super helpful.
"Now Brief" reads out your notifications, which is handy when you're busy or on the move. It gives you the gist without needing to check your phone. "Audio Eraser" is a cool feature that tries to remove background noise from recordings, which can be useful for voice notes or videos, even if it’s not perfect.
These earbuds are super easy to use with streaming apps. Playback, pausing, and volume control work flawlessly. Battery life is solid, and they stay connected reliably. If you’re looking for a comfortable, reliable, and affordable pair of earbuds for everyday use and streaming, the Galaxy Buds FE are a solid pick.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
These buds are great for the p But they along term
on March 5, 2025
Posted by: MilkLord
[This review was collected as part of a promotion.] These buds sound great, have good noise canceling, good battery life, and ambient mode. So why only 3 stars? That's because even after cleaning these buds. They aren't going to hold up long term. One of them are so quiet now I can't hear them. I try to clean them, but it can only do so much, the mesh needs to be smaller so less gets in.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 10, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds FE! We're thrilled to see that you're enjoying their sound quality, noise cancellation, battery life, and ambient mode. We noted your concern about one earbud being quieter than the other, as consistent performance is essential. Sometimes, debris can accumulate in the mesh, affecting audio quality. To maintain optimal performance, we recommend regularly cleaning the earbuds. Start by carefully removing the earbud tip from around the speaker, then clean the earbud tip and the mesh covering using a cotton swab and a dry brush. Wipe the inside of the earbud tip with a soft, dry cloth to remove dust, earwax, or oil. It's important to avoid using liquids such as alcohol or soapy water, as these can damage the earbuds. Additionally, clean the charging contacts and sensors on both earbuds and in the charging case. By following these steps, you can help ensure your earbuds continue to perform their best. For more detailed instructions on cleaning and maintaining your Galaxy Buds, please check out the link attached. We appreciate your feedback about the mesh size. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001320/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
They work. That's about it.
on March 5, 2025
Posted by: Lucas
from Texas
Expertise:Expert
Verified Purchase:Yes
They are ok, compared to my Buds2Pro. The fit is bad. Regardless of which pieces I use, they just don't fit well. My Buds2Pro fit like a glove. Even if I wear them under a beanie or bandana. These FE are to bulbous. They stick out too much. And they also let in a lot of noise.
As a backup, they're good. But definitely not for every day use.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R TeamMarch 10, 2025
Thank you for sharing your experience with the Galaxy Buds FE, Lucas. We appreciate your feedback and want to make sure you enjoy your experience to the fullest. While we strive for a comfortable fit, we understand that buds can vary in how they fit different ear shapes. The Galaxy Buds FE are specifically designed for comfort and shaped to fit nicely. You can enjoy listening throughout your day with our newly redesigned wingtip, which ensures that your earbuds stay securely in place. We’re glad to hear you love the fit of your Buds2 Pro, which is a testament to the comfort they provide. The design of the Buds FE is meant to deliver a sleek aesthetic look, while still aiming for a secure fit. We recommend checking out the link attached for tips that should help you achieve the best fit with your buds. Once again, we appreciate your insights. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New to using
on March 9, 2025
Posted by: Bbrixk
[This review was collected as part of a promotion.] I have hearing loss and these buds actually work rather well for me. Quality is great and distance from paired device is pretty good. Love em!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buds for the price
on March 10, 2025
Posted by: OverlyTiredDad
[This review was collected as part of a promotion.] Use these for mobile gaming, watching TV, or listening to music while on a lobster. Audio quality is great connects to my Samsung phone seamlessly. The customization of the audio is nice. 4 stars because I wish it had wireless charging like my phone but it is what it is. Still a great product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quality quality quality
on March 10, 2025
Posted by: Rsengers
[This review was collected as part of a promotion.] The Samsung Buds FE are seriously impressive for the price. The sound quality is rich and well-balanced, whether I’m listening to music, watching videos, or taking calls. The Audio Eraser feature is a game-changer—it cleans up background noise so my voice comes through crystal clear. They fit comfortably and stay in place, even during workouts. The battery life is solid, and the seamless connection with my Galaxy devices makes switching between them effortless. If you want great sound, comfort, and smart features without breaking the bank, these are a no-brainer!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 81-88 of 2267 results 
<< 1 ... 9 10 11 12 13 ... 284 >>