Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Posted by: John
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
Bought for my roommate as a gift and he loves them. Sound great, good battery life, excellent distance when walking away from phone while working.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pros and cons
on October 23, 2024
Posted by: Morgan
[This review was collected as part of a promotion.] The Galaxy Buds FE offer an impressive performance for their price. With solid sound quality and excellent noise isolation, they deliver a great listening experience. The battery life is strong, lasting through extended use without needing frequent recharges. The Active Noise Cancellation feature works effectively, blocking out background noise for a more immersive experience. One standout feature is the AI-powered translation, which comes in handy for quick language assistance. Additionally, the "Lost and Found" feature, supported by SmartThings, ensures you won't misplace your buds easily. The only downside is that Bixby could be more responsive, which would enhance the overall experience. Overall, they’re a solid choice for anyone looking for quality earbuds without breaking the bank.
Value
4
Response from Samsung USBy Social Commerce, November 22, 2024
Hi there Morgan, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds FE with us. We are thrilled to hear you are having such a wondeful use of your earbuds every day for listening as well as phone calls. We have provided a link to the Samsung Support Team if you have questions and would like assistance with the Bixby usage of your earbuds. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds for the price
on October 23, 2024
Posted by: Sam956
[This review was collected as part of a promotion.] I got my buds for a good price when I got my tablet and the ear buds. The battery life is amazing and the sound is great. I love the ecosystem and how they switch so seamlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Eh Samsung has made better
on October 24, 2024
Posted by: Ang2003
[This review was collected as part of a promotion.] I have bought just about every bud from Samsung. Buds+-budsFE. My absolute fav to wear and listen to music with were the galaxy 2pros. Except for the mic...ABSOLUTELY HORRENDOUS. 4X'S the mics needed repairs anytime I updated them. The buds FE are okay. I would say they are similar to the buds+. No ear fatigue and I wear them all day and also sleep in them. I listen to music to fall asleep. The mic isn't the best, people on the other end of the call say it sounds like I'm ina tunnel echoing or muffled. I readjust them to make sure mic is clear and they still have an issue hearing me. Get it together Samsung, these mics are horrible. Time to redesign JUST the mics. Keep the shape and size of the buds 2 pro and FE but change the mics
Value
4
Response from Samsung USBy Social Commerce, November 21, 2024
Hi Ang2003, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds FE with us. We understand how important your phone calls are to you and wanting the best call quality possible. We have provided a link to an article to help you with this experience directly at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if needed or answer any questions you may have about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jeff
Verified Purchase:Yes
Awesome sound and great noise cancelation. Would buy again!
Written by a customer while visiting Samsung US
Customer Rating
5
Loved them so much bought a 2nd pair
on October 24, 2024
Posted by: PameeyB
[This review was collected as part of a promotion.] I used him so often at both work home and outside that I bought a second pair. They're lightweight, sound amazing and keep their charge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great hearing experience
on October 25, 2024
Posted by: TShades
[This review was collected as part of a promotion.] These buds were great to listen to books on my nook or talking on the phone i especially liked the noise canceling feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound, compact and easy to carry. What I did
on October 28, 2024
Posted by: Jorge Valerio
Verified Purchase:Yes
Great sound, compact and easy to carry. What I didn't like was that the charger was scratched the day it arrived.
Response from Samsung USBy Social Commerce, November 14, 2024
Hi there Jorge Valerio, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds FE with us. We are so pleased to hear you are enjoying the audio quality and compact nature of your new earbuds. We have provided a link to the Samsung Support Team if you would like to discuss the condition of your charging case further. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US