Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
4
Sound is great
on September 1, 2024
Posted by: MrPapu
[This review was collected as part of a promotion.] I'm not sure how the "Galaxy AI" fits into these buds but I get a bonus for the mention. So there it is. The buds are great but they do tend to fall out of ear. I use these to sleep at night so it's not a big issue. When in, the sound is great.
Value
4
Written by a customer while visiting Samsung US
Posted by: Ls6powrd
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Good little buds that stays in my ear during activities! Would recommend!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my buds!
on September 5, 2024
Posted by: Jenni3
[This review was collected as part of a promotion.] I love my galaxy fe buds so much that I bought a second pair! They are extremely comfortable, have a great sound quality, and priced well. When connected to my Samsung galaxy phone I have crystal clear sound whether I am listening to music, getting directions from Google map, info from my AI, or making a call. They are lightweight and easy to use. Extremely happy with this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These buds are perfect.
on September 5, 2024
Posted by: SamIamSung
[This review was collected as part of a promotion.] Galaxy AI is amazing. These Samsung FE buds work really well with my Samsung A54. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Posted by: DRDEAD60
from GLENDALE, CALIFORNIA
Expertise:Beginner
Verified Purchase:Yes
Easy to use, quick connection. Great size & comfort fit.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ms Wallace
Verified Purchase:Yes
Don't like the way they stick to my ears. Thechearing is good but they have to be charged more frequently then others
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 6, 2024
Hi there Ms Wallace, thank you for sharing your thoughts with us about your Samsung Galaxy Buds FE. We are happy to hear you are pleased with the audio quality of your earbuds. We have provided a link to an article to help yu with the fit, and another to help with the battery life of your device. We have also shared a link to the Samsung Support Team if you believe any aspect of your device is not functioning as intended. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality
on September 6, 2024
Posted by: Sm1031c
[This review was collected as part of a promotion.] I love my galaxy buds fe. The sound quality is amazing. I enjoy the way they are able to handle quite a bit of base. The most useful feature I have found is the ability to turn on noise cancel with the touch pad. I have not been able to try with the new Galaxy Ai as of yet but look forward to the opportunity.
Value
5
Written by a customer while visiting Samsung US
Posted by: Salim
Verified Purchase:Yes
Slow to answer the calls and lagging fitting is ok
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 11, 2024
Hi Salim, thank you for sharing your thoughts about your Samsung Galaxy Buds FE with us. We understand how important your earbuds are to you and wanting to have the tap feature react as expected. We have provided a link below to the Samsung Support Team. You can use the chat function to troubleshoot this experience with you directly. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US