Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
4
Great sound!
on August 26, 2024
Posted by: SPARTAN18
[This review was collected as part of a promotion.] I am really enjoying the Galaxy Buds! They pair easily with my Samsung Flip 5, and being able to turn on or off the noise canceling feature is a plus. The sound quality is much better than any of my previous buds, and I don't have to charge them nearly as often. I haven't used the Galaxy AI translate feature, but it's cool that with my paired Samsung phone I can hear the translation in my Buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
confortable， good quality
on August 26, 2024
Posted by: kinglakers
[This review was collected as part of a promotion.] got it as part of s24 promotion， its a much better performing design than bud peo， have a snug fit that lock to ear without falling， good isolation of noise，better noise cancelation and soune quality than my bud pro， not as feature rich but does it core job well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great surround sound
on August 26, 2024
Posted by: Skibbity
[This review was collected as part of a promotion.] I loved listening to music with these in, blocks out all the humans trying to vye for my attention.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the fit!
on August 26, 2024
Posted by: Jimiddle
[This review was collected as part of a promotion.] I use my buds at the gym, working outside, and whenever I don't want to disturb anyone around me. I haven't tried using Galaxy AI yet. While they fit and connect very easy, I am disappointed in the sound quality. At times I have to turn the volume up a little but get a buzzy noise that distorts the sound. It's only about 3/4 volume. I know the FE aren't the top of the line samsung but I would have expected better.
Value
3
Response from Samsung USBy Social Commerce, August 29, 2024
Hi there Jimiddle, thank you for your feedback on your Samsung Galaxy Buds FE. We understand how important the audio quality of your earbuds is and wanting to experience no distortion as the volume is turned up. We have provided a link to an article to help you troubleshoot this experience. We have also shared a link to the Samsung Support Team to help ensure your earbuds are functioning as intended. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Sound Quality
on August 26, 2024
Posted by: Adlaii
[This review was collected as part of a promotion.] My Samsung Galaxy Buds FE are great. Their sound quality is great, and the noise-cancelling is surprisingly good for the buds, and the ambient mode w/ Galaxy AI option is helpful for hearing from other people around you without taking the earbuds out of your ear and Bixby on the earbuds helps you quickly find out answers and see and hear your Messages.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds
on August 26, 2024
Posted by: Michysol
[This review was collected as part of a promotion.] I love my samsung buds FE! They are simple and modern. These wireless buds have helped me through multiple business calls with the active noise canceling feature. It seamsly connected with my ZFlip 5 phone. The audio is crisp and fits perfectly in my ears.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on August 26, 2024
Posted by: HAWAIIJEDI
[This review was collected as part of a promotion.] The sound is rich and has very deep low bass. They connect really easy to a lot of my devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These earbuds are great! Very good sound quality
on August 26, 2024
Posted by: MissTee
[This review was collected as part of a promotion.] I use my earbuds for everything. For driving in the car, while working, listening to music, even when I am home.
Value
5
Written by a customer while visiting Samsung US