Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,265 Reviews)
Rating breakdown 1,265 reviews
5 Stars
869
4 Stars
225
3 Stars
60
2 Stars
40
1 Star
71
89%of customers recommend this product.
(
913 out of
1,029)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
4
Glad I found this shaver for my 97 year old father.
on June 18, 2018
Posted by: sbunnell12
from Palm Desert, CA, USA
Gender:Female
Verified Purchase:Yes
This product has worked well, but wish it produced a bit closer shave.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: ericber
from Bellevue
Gender:Male
Verified Purchase:Yes
When I first passed the men's shaving department and on the end cap was this peculiar looking device and I hadn't a clue as to what I was looking at. But then I performed research and thought this might be a perfect compliment to my Norelco shaver. I took a chance, purchased one as soon as I returned home and boy was I glad I did. This is an amazing product. One of which you are able to sculpt to your liking any hair growing on any part of one's body. At first I didn't have a clue what this was, but when I first used the razor I was stunned. Wonderful Phillips Norelco product part of the Phillips electric razor family.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Works
on June 15, 2018
Posted by: 2Tall
from Baltimore, MD, USA
Gender:Male
Very close shave/trim. Works on ear's Easy charging.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: TomC11
from Selden, NY, USA
Gender:Male
Verified Purchase:Yes
Actually trims and shaves good , Blade pops off way too easy can happen several times during one use.
Pros: trims an shaves good
Cons: blade pops off easy during use
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, June 28, 2018
Hi Tom,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Our Philips Norelco OneBlade has a two-year warranty, and we pride ourselves on our quality and performance. Your utmost satisfaction is extremely important to us. Give us a chance to make this right! At your earliest convenience, please call us to speak with a Consumer Care specialist at 1-800-243-3050 (reference this review).
We're available during the following days/times:
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you, Tom.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Our Philips Norelco OneBlade has a two-year warranty, and we pride ourselves on our quality and performance. Your utmost satisfaction is extremely important to us. Give us a chance to make this right! At your earliest convenience, please call us to speak with a Consumer Care specialist at 1-800-243-3050 (reference this review).
We're available during the following days/times:
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you, Tom.
Written by a customer while visiting philips.com
Posted by: jabberjawline
Verified Purchase:Yes
Only problem i have is that they should have came up with this sooner! Better late thane never.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Excellent product, love it.
on June 8, 2018
Posted by: Maineman
Love it , shaves in both directions. My wife loves it also. Great in the shower for her legs and underarms. If you have a beard, goatee or sideburns it is a must have.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
To expensive to continue using
on June 5, 2018
Posted by: twalkup17
Gender:Male
I do like it a an alternative to a standard electric shaver. However I have to shave pretty much every day, which means after 3-4 weeks it needs a new blade. It's just not worth the upkeep cost for me to continue using it any longer.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Mr341
from Dallas, TX
Gender:Male
Verified Purchase:Yes
TI have had this shaver for a couple of weeks now. It works very well for trimming my beard and cutting hair but does not do very well at shaving. No matter how long I take or how many passes with the razor I would never say I could use this to shave with. It does not cut close enough. Very good good at trimming and prepping to shave though.
Pros: does not pull hair
Cons: will not shave close
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, June 29, 2018
Hi there,
Thank you for sharing your feedback. We're happy to hear that you're enjoying some of the features of your new OneBlade. We wanted to address your feedback about OneBlade not meeting your expectations about a close shave.
You're correct; OneBlade doesn't shave as close as a traditional blade so that your skin stays comfortable.
Your utmost satisfaction is extremely important to us. We hope you'll continue to enjoy your new OneBlade, but if it's not fully meeting your expectations, we do offer a 45-day Money Back Guarantee.
If you need anything, please call us to speak with a Consumer Care specialist at 1-800-243-3050 (reference this review).
We're available during the following days/times:
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
All the best.
Thank you for sharing your feedback. We're happy to hear that you're enjoying some of the features of your new OneBlade. We wanted to address your feedback about OneBlade not meeting your expectations about a close shave.
You're correct; OneBlade doesn't shave as close as a traditional blade so that your skin stays comfortable.
Your utmost satisfaction is extremely important to us. We hope you'll continue to enjoy your new OneBlade, but if it's not fully meeting your expectations, we do offer a 45-day Money Back Guarantee.
If you need anything, please call us to speak with a Consumer Care specialist at 1-800-243-3050 (reference this review).
We're available during the following days/times:
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
All the best.
Written by a customer while visiting philips.com