Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,265 Reviews)
Rating breakdown 1,265 reviews
5 Stars
869
4 Stars
225
3 Stars
60
2 Stars
40
1 Star
71
89%of customers recommend this product.
(
913 out of
1,029)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
1
It hurts when I shave
on October 27, 2026
Posted by: ELY M.
Gender:Male
This is WORST shaver!!!!! it hurts when I shave! I hate this shaver and trashed it!
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, October 29, 2026
Hello,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that the shaver caused pain and that your experience was so disappointing. That’s certainly not the experience we want for our customers, and we understand how frustrating this must be.
Feel free to reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for bringing this to our attention, we’re here to help.
Best regards, Philips Consumer Care
Thank you for taking the time to share your feedback with us. We’re sorry to hear that the shaver caused pain and that your experience was so disappointing. That’s certainly not the experience we want for our customers, and we understand how frustrating this must be.
Feel free to reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for bringing this to our attention, we’re here to help.
Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: twigs
Verified Purchase:Yes
[This review was collected as part of a promotion.] well worth the money. Performs a lot of features; shaving, (although it does take a touch longer), trims beard well, and body hair. Plus comes with extra blade and trimmers for beard.
Written by a customer while visiting philips.com
Posted by: Hawk89
Verified Purchase:Yes
[This review was collected as part of a promotion.] It broke the 3rd time I used it. Also, the review wants more characters. It broke.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, October 5, 2026
Hello!
Thank you for sharing your experience. We’re sorry to hear that your OneBlade broke after only three uses. OneBlade is designed to provide reliable performance, and this is certainly not the experience we want you to have.
Please reach out to us through Facebook or Instagram (@Philips), or on X (@PhilipsCare). If you do not use social media, you can also contact us via our support page. We look forward to assisting you.
Best regards,
Philips Consumer Care
Thank you for sharing your experience. We’re sorry to hear that your OneBlade broke after only three uses. OneBlade is designed to provide reliable performance, and this is certainly not the experience we want you to have.
Please reach out to us through Facebook or Instagram (@Philips), or on X (@PhilipsCare). If you do not use social media, you can also contact us via our support page. We look forward to assisting you.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
Last philips one blade
on October 1, 2026
Posted by: Stephane 6652
Gender:Male
Hello,
I have been using your Philips OneBlade razors for several years, but unfortunately, the latest model I purchased, which is completely black, is noticeably lower quality and less powerful than the previous models.
I am really disappointed with this model. I sincerely hope that quality is still important to Philips, because this product has not met my expectations.
At this point, I am not sure if I will purchase another Philips OneBlade in the future.
Thank you for taking my feedback into consideration.
I have been using your Philips OneBlade razors for several years, but unfortunately, the latest model I purchased, which is completely black, is noticeably lower quality and less powerful than the previous models.
I am really disappointed with this model. I sincerely hope that quality is still important to Philips, because this product has not met my expectations.
At this point, I am not sure if I will purchase another Philips OneBlade in the future.
Thank you for taking my feedback into consideration.
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, October 4, 2026
Hello!
Thank you for being a loyal OneBlade user over the years and for sharing your feedback. We're sorry your to hear the latest device hasn't lived up to your previous experience. Your feedback about the quality and power is important to us and helpful.
Please feel free to reach out to us through Facebook or Instagram (@Philips), or on X (@PhilipsCare). If you do not use social media, you can also contact us via our support page.
Your satisfaction is important to us.
Best regards,
Philips Consumer Care
Thank you for being a loyal OneBlade user over the years and for sharing your feedback. We're sorry your to hear the latest device hasn't lived up to your previous experience. Your feedback about the quality and power is important to us and helpful.
Please feel free to reach out to us through Facebook or Instagram (@Philips), or on X (@PhilipsCare). If you do not use social media, you can also contact us via our support page.
Your satisfaction is important to us.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: BILLinAZ3
from Mesa AZ
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] At age 74, with legacy thin hair, my beard hairs have become too soft to be shaved easily with traditional Norelco rotary razors -- even 30 years one where I keep replacing the heads. Really don't like the newer Norelco rotary that look like junior Star Trek ships. I was about to look at using a blade razor until I found the OneBlade. It skims the skin and trims the hairs to stubble stage. If I want, I can then go back to the Norelco rotary for finel passes closer. Still working on my technique whether to use the push or pull direction. Also still evaluating how to determine the supposed 4 month life, especailly since I don't use it daily. Took the advantage to buy the three pack of refills. The one downside is not knowing how much charge is left, so I plug it in after 6 uses. Bottom line, it is great solution for me, perhaps for you too.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Fish62
from Chelmsford, Essex. United Kingdom
Gender:Male
Verified Purchase:Yes
The Philips OneBlade is a game changer as it has allowed me to stop using my Philips shaver & Braun beard trimmer. It is perfect for travelling and the travel case is perfect. The OneBlade gives a close shave and is great value for money.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Zach164838
from Worcester, MA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product is amazing, the battery, blade and overall design lives up to a 5 star rating. The only complaint that I personally had was during the first few days of using it, I noticed some ingrowns and some razor bumps, but after a few more times using (and without shaving cream) it cleared up.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Underpowered and lightweight
on August 24, 2026
Posted by: Johnbo4
I’m pretty disappointed with this. I thought I was buying the original OneBlade, I’ve heard great things, but it appears this is a newer, lighter-weight version that feels cheap and underpowered. It looks completely different from the older models (some of which were pictured on these reviews) and doesn't perform anywhere near as well as I’ve heard or read. It was barely able to get through medium stubble. I'd skip this one unless you can manage to track down the original version.
Response from philips.comBy Alexandros, Global 247, August 25, 2026
Hello,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that this version of the OneBlade did not meet your expectations. We understand how disappointing it can be when a product feels less powerful and performs differently than anticipated, especially when you were expecting the experience you've heard others describe with earlier OneBlade models.
We appreciate your detailed comments regarding the design, weight, and performance on medium stubble. Feedback from customers who have experience with different generations of our products is especially valuable and helps us continue improving our products.
We’d like to look into this further and see how we can help. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback — it helps us improve.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your feedback with us. We’re sorry to hear that this version of the OneBlade did not meet your expectations. We understand how disappointing it can be when a product feels less powerful and performs differently than anticipated, especially when you were expecting the experience you've heard others describe with earlier OneBlade models.
We appreciate your detailed comments regarding the design, weight, and performance on medium stubble. Feedback from customers who have experience with different generations of our products is especially valuable and helps us continue improving our products.
We’d like to look into this further and see how we can help. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback — it helps us improve.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com