Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,265 Reviews)
Rating breakdown 1,265 reviews
5 Stars
869
4 Stars
225
3 Stars
60
2 Stars
40
1 Star
71
89%of customers recommend this product.
(
913 out of
1,029)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
4
Product is very easy to use
on December 22, 2018
Posted by: DMoney
from Woonsocket
Gender:Male
Love using the shaver very easy easy would definitely recommend this product
Pros: easy to useyou can take it anywhere
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Very disappointed
on December 20, 2018
Posted by: Emmanuel84
from Harrisonburg, VA
Gender:Male
If you need a close shave and have coarse beard hair the oneblade will not perform to get close enough and even for you to get close to a normal shave, it just takes way longer than if you just shaved with a normal blade. I purchased this product after watching many review videos on YouTube and had high hopes for it. I am extremely disappointed after actually trying it myself.
Pros: it has a nice ergonomic design
Cons: not good for coarse beards.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3
Worked well until it broke after 3 weeks
on December 15, 2018
Posted by: Phoebs
from Herndon, VA
Gender:Male
Product shaves very well but is cheaply made. The plastic prongs holding the blade are very flimsy and bend easily. After three weeks they no longer hold the blade in place. Remember to always keep the cover on the blade when not in use.
Pros: good shave/trim
Cons: poorly made
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, December 17, 2018
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco OneBlade comes with a two-year Warranty and an additional six months if you register your product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco OneBlade comes with a two-year Warranty and an additional six months if you register your product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Customer Rating
5
Great Razer
on December 15, 2018
Posted by: cedcampbell
from Brookville
Gender:Male
I use this dry without shaving cream and it works perfect for me. Even if I go a few days and get a little scruffy this thing works great. I can shave in about 2 minutes with this. It has made life so much easier for me. Cleans up easy by just holding it under running water while it is on.
Pros: clean fast shave, holds a good charge, doesn't scrape the skin when using dry.
Cons: none
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Awesome
on December 13, 2018
Posted by: Pollock12
from Charlotte,mi
Gender:Male
Straight out of Package this thing was awesome had no problem going through any length hair blast it right off very happy received as a birthday present
Pros: power
Cons: ran out of hair to shave
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great Quality
on December 12, 2018
Posted by: Ghuck71
from Cincinnati
Gender:Male
This is the BEST trimmer I've ever used. Once it is fully charged it last a really long time. I can shave for 3 months on one full charge. And I use it 3-4 times a week.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
All around solid
on December 10, 2018
Posted by: Prawana
This is a good trimmer. All around very good. If comfort and convenience are very valuable to you then it is worth the steep price. Powerful enough for even very thick hair. Battery is great. Heads are extremely fragile however, such as a single drop.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Does Not Shave Close & Gave Me Huge Razor Burn
on December 10, 2018
Posted by: CDubz
Gender:Male
I was in need of a new shaver and tried the OneBlade after hearing overall positive reviews. First off, I'm confused as to why this is marketed as being able to shave in either direction when the instruction booklet explicitly states that one must shave against the grain for best results. Secondly, the blade itself is simply too small as I had to shave the same area multiple times just to get it okay (did not have a long beard, mainly stubble). However, when I looked in the mirror, the OneBlade had missed many areas of my face and I noticed a huge razor burn on my neck, below the chin. I normally get a bit of a razor burn but nothing like this.
Pros: rechargeable battery
Cons: not a close shave, razor burn
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, December 11, 2018
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. To your point, the OneBlade is not intended to give a close shave. We do offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. To your point, the OneBlade is not intended to give a close shave. We do offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com