Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,265 Reviews)
Rating breakdown 1,265 reviews
5 Stars
869
4 Stars
225
3 Stars
60
2 Stars
40
1 Star
71
89%of customers recommend this product.
(
913 out of
1,029)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Customer Rating
1
Packaging sucks
on February 20, 2021
Posted by: Lab333
from Seattle
Gender:Male
I know folks don't want to lose products to theft but this is a crazy amount of packaging. Then there is no easy way to figure out how to get it out. I wound up cutting the package into 11 pieces to get it out. Still broke the replacement blade. I would avoid it or make the store open it for you.
No, I would not recommend this to a friend.
Response from philips.comBy PhilipsCare, February 22, 2021
Hi there,
Thank you for taking the time to write your honest review. We're very sorry to hear about the inconvenience you experienced with the packaging and appreciate you flagging this to us. We would like to take a closer look and see how we could assist you, as this is not the experience we wish for our consumers.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to write your honest review. We're very sorry to hear about the inconvenience you experienced with the packaging and appreciate you flagging this to us. We would like to take a closer look and see how we could assist you, as this is not the experience we wish for our consumers.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Garbage!
on February 16, 2021
Posted by: Jerz08742
from New Jersey
Gender:Male
The device itself is nice but the blades are so cheap and break easily of course that is what they want so you have to buy the replacement blades. Buyer beware!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 17, 2021
Hi there Jerz,
Thank you for reaching out and sharing your experience. We're sorry to hear you did not like the replacement blades and we're sorry to hear that they broke. You can always contact our social media team to have a look at it for you. You can reach them 24/7 at either Facebook or Twitter (@PhilipsCare). They will be happy to help you out. We hope to hear from you!
Thank you for reaching out and sharing your experience. We're sorry to hear you did not like the replacement blades and we're sorry to hear that they broke. You can always contact our social media team to have a look at it for you. You can reach them 24/7 at either Facebook or Twitter (@PhilipsCare). They will be happy to help you out. We hope to hear from you!
Written by a customer while visiting philips.com
Customer Rating
1
Great feel, Terrible shave
on February 10, 2021
Posted by: Rifleman15
from OH
Gender:Male
I bought this with high expectations. The first time I shaved with it, I loved the feel of it on my skin, but it did an absolute terrible shave. It didn't get close to the skin and barely shaved anything on my chin and jaw.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 11, 2021
Hi there,
Thank you for sharing your experience here. We're sorry that the OneBlade did not live up to your expectation. Could you make sure the OneBlade is fully charged and thoroughly cleaned before every use? That can have an impact on the effectiveness. Also make sure to shave against the grain at the right angle. If that did not help, feel free to reach out to our social media team at either Facebook or Twitter (@PhilipsCare). Our colleagues there will be able to assist you. Take care!
Thank you for sharing your experience here. We're sorry that the OneBlade did not live up to your expectation. Could you make sure the OneBlade is fully charged and thoroughly cleaned before every use? That can have an impact on the effectiveness. Also make sure to shave against the grain at the right angle. If that did not help, feel free to reach out to our social media team at either Facebook or Twitter (@PhilipsCare). Our colleagues there will be able to assist you. Take care!
Written by a customer while visiting philips.com
Customer Rating
5
Amazing Shave!
on February 7, 2021
Posted by: Acrites5
from Keyser, WV
Gender:Female
This thing is amazing! My husband & my boyfriend have one. I use theirs when I need to shave. I don't have to worry about cutting myself or having to use water & shaving gel. My husband just shaves & trims his face. My boyfriend shaves everything.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Norelco One Blade Face
on February 3, 2021
Posted by: CRdix
from Indiana
Gender:Male
Excellent Product. Cuts like a blade without the nicking issue.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
great gift
on January 31, 2021
Posted by: LMJF
from pittsburgh
Gender:Male
Great product ,my son says best shave ever.Great Christmas gift !!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Green thumb
from New Hampshire
Gender:Male
Verified Purchase:Yes
It give's me a great shave and is very easy to use, I still need to buy some replacement heads and learn how to change them.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Love it!!!!
on January 22, 2021
Posted by: Oledog
from Texas
Gender:Male
Works wet or dry....no cuts, no scrapes!!!! Buy it again in a heartbeat!!
I would recommend this to a friend!
Written by a customer while visiting philips.com