Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,265 Reviews)
Rating breakdown 1,265 reviews
5 Stars
869
4 Stars
225
3 Stars
60
2 Stars
40
1 Star
71
89%of customers recommend this product.
(
913 out of
1,029)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Posted by: OneBlade user
from Midwest
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] You can use it everywhere. The adjustable grooming heights can even keep you out of the barbershop for a while.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Zebra173
from San Francisco
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s easy to use and nice for a quick shave. I use it daily.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: kallymeister
from los angeles
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] it broke after one use. did i tell you it broke after one use. it broke after one use
Response from philips.comBy Bhargavi, Philips consumer care, April 5, 2023
Hi Kally,
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that your Philips OneBlade broke after a single use. Please know that this is not the kind of experience we aim to provide our customers with.
Please get in touch via social media so that we can assist you further. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that your Philips OneBlade broke after a single use. Please know that this is not the kind of experience we aim to provide our customers with.
Please get in touch via social media so that we can assist you further. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Volcar21
from Richmond TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a well made and quality product, however; I am disappointed with the fact that the blades have to be periodically replaced, in addition; to the fact that they are a bit expensive
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I am currently on my 2nd device and it’s GREAT!
on April 2, 2023
Posted by: Jayfrom1969
from Amsterdam NY
Gender:Male
I like this device as opposed to traditional shaving blades that continuously knick my chin.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: CME1
from Mississippi
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a mustache and it works great for small trimming jobs.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Stopped working
on March 15, 2023
Posted by: Russell45
from Texas
Gender:Male
[This review was collected as part of a promotion.] It worked great for a little while and then it quit working all together. So not very happy at all with it. Well it was working though it did great. Only lasted for a little while. Would definitely not recommend this
No, I would not recommend this to a friend.
Response from philips.comBy Shriya Sawant, Philips Consumer Care, March 18, 2023
Hi Russell,
Thank you for sharing your feedback with us. We're sorry to hear that you're experiencing issues with your Philips OneBlade. For safety reasons, the Philips OneBlade only works cordlessly. Check if your OneBlade is plugged into an electric socket. If yes, then try unplugging it and turning it on again. It should work now. Also, it is possible that your OneBlade is not charged properly. To charge your OneBlade simply follow the given steps. Switch off your OneBlade and insert the charging cable in the socket at the bottom of your OneBlade, and plug in the charger in any 120V AC power outlet. Make sure you use the original Philips adaptor to charge your OneBlade.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care.
Thank you for sharing your feedback with us. We're sorry to hear that you're experiencing issues with your Philips OneBlade. For safety reasons, the Philips OneBlade only works cordlessly. Check if your OneBlade is plugged into an electric socket. If yes, then try unplugging it and turning it on again. It should work now. Also, it is possible that your OneBlade is not charged properly. To charge your OneBlade simply follow the given steps. Switch off your OneBlade and insert the charging cable in the socket at the bottom of your OneBlade, and plug in the charger in any 120V AC power outlet. Make sure you use the original Philips adaptor to charge your OneBlade.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care.
Written by a customer while visiting philips.com
Posted by: TRHz
from Virginia
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I shave about every other day and was impressed how close it actually shaves. At first, I was worried that it might nick me, but it hasn't at all. The charge last about 2 weeks for me shaving every two days. I like how close I can shave to my nose as well. I've used it to trim my ear canal hairs as well.
I would recommend this to a friend!
Written by a customer while visiting philips.com