Customer reviews from philips.com
Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Average customer rating
4.4
(1,265 Reviews)
Rating breakdown 1,265 reviews
5 Stars
869
4 Stars
225
3 Stars
60
2 Stars
40
1 Star
71
89%of customers recommend this product.
(
913 out of
1,029)
Customer Reviews for Philips Norelco OneBlade Original Face, Electric Razor and Styler, QP1424/70
Posted by: Eli D
from Indiana
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Compared to the previous one that I owned the blade on the new 360 one that I bought is not that good at all or not that sharp and don’t cut nowhere near as good as before I purchased this one cuz the last one I had was amazing I used it for 6 months on one blade I’ve had this less than 2 and need a new blade already
Response from philips.comBy Philips Consumer Care, November 13, 2023
Hi Eli,
Thank you for sharing your feedback with us. We are sorry to hear about your experience with your OneBlade blades. We would like to let you know that, like any other blade, the blades of your OneBlade will become blunt over time, which can result in increased hair pulling and reduced cutting performance. Therefore, it is important to replace these blades regularly. We recommend replacing the blades every four months. However, this can vary depending on usage and hair type. If you have very thick hair or if you use the OneBlade very frequently, the blades may need to be replaced sooner than four months. If you are a light user, then the blades can last much longer. The OneBlade is equipped with a blade-wear indicator. This means that with use, you will see a green patch develop on your blade. This patch is also indicated by arrows on the side. Once this patch is completely green, it is a signal for you to get a new blade.
We hope this makes your experience better. If not, please reach out to us via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear about your experience with your OneBlade blades. We would like to let you know that, like any other blade, the blades of your OneBlade will become blunt over time, which can result in increased hair pulling and reduced cutting performance. Therefore, it is important to replace these blades regularly. We recommend replacing the blades every four months. However, this can vary depending on usage and hair type. If you have very thick hair or if you use the OneBlade very frequently, the blades may need to be replaced sooner than four months. If you are a light user, then the blades can last much longer. The OneBlade is equipped with a blade-wear indicator. This means that with use, you will see a green patch develop on your blade. This patch is also indicated by arrows on the side. Once this patch is completely green, it is a signal for you to get a new blade.
We hope this makes your experience better. If not, please reach out to us via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Matt23513
from Virginia
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I believe this is a very good product. But it is not the best choice for me. I have facial dermatitis and very sensitive skin. I need to make too many runs to get a close shave, which then results in considerable inflammation. Again, I would recommend this product for those with normal skin, but unfortunately it just does not work for me.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: pnason
from Massachusetts
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A charger wasn't included... What good is the charger cord without the charger
Written by a customer while visiting philips.com
Customer Rating
1
I'm disappointed with this razor's performance
on August 12, 2023
Posted by: Ottar21
from Reykjavik
Gender:Male
I'm disappointed with this razor's performance and quality. It's made from cheap materials and feels incredibly fragile. When I tried using it, the blade barely cut through my hair, leaving a patchy and uneven result. Its flimsy construction makes it difficult to handle, and I'm concerned it might break after just a few uses.I wouldn't recommend this razor due to its poor functionality and lack of durability. Not only is this razor's performance subpar and its materials cheap, but it's shockingly fragile as well. In my experience, not one, but two of these razors broke apart after accidentally dropping them once. This level of fragility is simply unacceptable, and it further highlights the poor quality of this product. I strongly advise against purchasing this razor due to its inability to withstand even minor drops.
No, I would not recommend this to a friend.
Response from philips.comBy Simran Maxwel, Philips Consumer Care, August 13, 2023
Hi Ottar,
Thank you for sharing your feedback with us. We are sorry to hear about the experience with your Philips Norelco OneBlade QP2520/70. This is not the experience we wish you had. We will definitely share this feedback with our product development team to help improve your experience.
If you have any further questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear about the experience with your Philips Norelco OneBlade QP2520/70. This is not the experience we wish you had. We will definitely share this feedback with our product development team to help improve your experience.
If you have any further questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Blades are TERRIBLE!!
on July 19, 2023
Posted by: Anonymous
from Oklahoma
Gender:Male
The blades used to be fair, but now they are terrible. The only way they cut is pushing the blade up. Something changed a few months. Has the manufacturer changed or what happened?
No, I would not recommend this to a friend.
Response from philips.comBy Simran Maxwel, Philips Consumer Care, July 20, 2023
Hi Bill,
Thank you for sharing your feedback with us. We are sorry to hear about your experience with the Philips Norelco OneBlade Replacement blade. This is not the experience we wish you had. We will definitely share this feedback with our product development team to help improve your experience. However, we'd like to inform you that the blade is made of durable stainless steel that keeps its fresh feel for up to 4 months of use*.
The performance of the blade may not be at its best after the replacement indicator, the eject icon, appears on it. For the optimum shaving experience, it is time to consider changing the blade. We hope this information was helpful.
If you have any further questions, request you to please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear about your experience with the Philips Norelco OneBlade Replacement blade. This is not the experience we wish you had. We will definitely share this feedback with our product development team to help improve your experience. However, we'd like to inform you that the blade is made of durable stainless steel that keeps its fresh feel for up to 4 months of use*.
The performance of the blade may not be at its best after the replacement indicator, the eject icon, appears on it. For the optimum shaving experience, it is time to consider changing the blade. We hope this information was helpful.
If you have any further questions, request you to please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Great product
on June 16, 2023
Posted by: Swalgren999
from South Carolina
Gender:Male
Throughout middle school and high school I used a regular cartridge razor and that left my razor irritated and nicked then I switched to a safety razor and that worked for a little bit but it would often leave me face red and burned my face was too sensitive for regular razors and I even tried a foil electric razor to keep getting a clean shave and my face couldn’t even handle that most of the time. But I wish I had switched to the OneBlade way sooner it gives a really close shave for an electric razor and leaves no irritation or cuts or burn no bumps
Written by a customer while visiting philips.com
Posted by: PueblaYork
from New York
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good size and excellent quality And it makes a good cut I love it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
OneBlade does pretty much what I expected it to do
on April 21, 2023
Posted by: DWoz
from NYS
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Could get a bit closer but it works for me. Good battery life. Quiet.
I would recommend this to a friend!
Written by a customer while visiting philips.com