Customer reviews from hp.com
HP - Officejet Pro 8500A Plus Wireless All-In-One Printer
Average customer rating
4.5
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
26
4 Stars
12
3 Stars
3
2 Stars
1
1 Star
0
95%of customers recommend this product.
(
40 out of
42)
Customer Reviews for HP - Officejet Pro 8500A Plus Wireless All-In-One Printer
Customer Rating
5
Like eprint
on November 5, 2011
Posted by: MiltP
from Wichita, KS
Gender:Male
I really appreciate the sprint feature. My only disappointment is that there is not a driver for my iMac which is 10.4.11. Other than that it works extremely well. I am very satisfied.
I would recommend this to a friend!
Features
3
Performance
4
Written by a customer while visiting hp.com
Customer Rating
4
Perfer HP products
on November 6, 2011
Posted by: Symone
from Florida
Gender:Female
The only disappointment I had was I expected more out of the HP Officejet Pro 8500A. I replaced my 5610 officejet all-in-one and was suprise how much noise it makes and how it shakes during the process of initalizing or setting up.Also the time to set up I was not use to waiting 20 minutes. Eventhough, I know this is a more advance machine than what I previously had, I was looking for and even better product. I expected more but, I do value the HP products and would perfer HP products inspite of.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Customer Rating
4
Printer Review
on November 7, 2011
Posted by: bbarlow
Overall very happy with product. Printing envelopes is a pain, luckily I got second paper tray so you can use one just for envelopes. Like everything else these days, instruction manual is extremely vague. Very happy with shipping speed & price.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Customer Rating
5
HP never disappoints!
on November 10, 2011
Posted by: watashi
from Anaheim, CA
Gender:Female
Since 1993 I have purchased HP printers and they just keep getting better! Touch screen takes a little getting used to, but is fantastic, quiet and dependable!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Excellent Printer
on November 12, 2011
Posted by: BobSt
from Sugar Land, TX
Gender:Male
I have been using the printer for a week now and am very satisfied. I use it with my PC and with my iPad2 and it works beautifully.
The printer takes about 30 minutes to set up. Once set up, I have no complaints.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Another Great All-in-One
on November 14, 2011
Posted by: david34a
I had great service out of my old L7590, so this was the recommended replacement. I did not really think that this could be this good. It does everything my old one did, but better. This is a pleasure to work with. 5 stars for this!!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Good printer
on November 15, 2011
Posted by: Chads
Works like it should
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
4
Unusual performance
on November 16, 2011
Posted by: threedoglady
We have this 8500 Office jet in our office and it works well with all of our computers (Windows 7 ). This printer is on a wireless network environment and has performed well. We purchased one for our home. This printer was not on a wireless network environment. The second one loaded fine on one computer with the software already loaded and we plugged it in and it loaded the drivers with no problems. The other computer (that has the same OS) would not load the printer, nor the drivers nor the software. We tried loading it 7 times, even the HP driver and software from tech support would not load.
I worked with the HP tech support for over an hour. It just would not load onto the computer. ( All of the computers that our original 8500 are loaded on, are HP DV7's). They called back a second time and tried again, and it still would not work on one computer and said it was a software issue.
We returned the second 8500 to HP without any problems.
Our review is mixed, as the original one works so well with all of the computers, even the tempermental one. The second one worked well, but the interface between the tempermental computer and the printer would not work. Customer service was very helpful.
I worked with the HP tech support for over an hour. It just would not load onto the computer. ( All of the computers that our original 8500 are loaded on, are HP DV7's). They called back a second time and tried again, and it still would not work on one computer and said it was a software issue.
We returned the second 8500 to HP without any problems.
Our review is mixed, as the original one works so well with all of the computers, even the tempermental one. The second one worked well, but the interface between the tempermental computer and the printer would not work. Customer service was very helpful.
I would recommend this to a friend!
Features
4
Performance
3
Written by a customer while visiting hp.com