Customer reviews from hp.com
HP - Officejet Pro 8500A Plus Wireless All-In-One Printer
Average customer rating
4.5
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
26
4 Stars
12
3 Stars
3
2 Stars
1
1 Star
0
95%of customers recommend this product.
(
40 out of
42)
Customer Reviews for HP - Officejet Pro 8500A Plus Wireless All-In-One Printer
Customer Rating
3
Good print quality but has other issues
on November 9, 2011
Posted by: valview
Never had a printer that had to work so hard to print. This machine takes several seconds before it actually makes the copy, and in the meantime, it certainly makes a lot of noise, like it is having to work very hard to print. I've had cheaper printers that made the first print quicker and with less noise.
Also, the selling point for me on this particular printer was that it came with a second paper tray. I was happy to read that and intended to use the second tray for envelopes so I don't have to take the copy paper out of the tray and load it with envelopes, and then put the paper back in. But I was disappointed to see that the second paper tray did not adjust narrow enough to accommodate an envelope. Then I figured I would keep envelopes in tray 1 and set tray 2 as my default with paper. Even though I set it that way in the print settings, the second paper tray does not work. I've gone online and read about this from other dissatisfied customers, who have written that the second paper tray is nothing more than a paper "storage" tray.
That is really sad and needs to be addressed by HP. I am pleased with the output of the print, but not pleased with the mechanics of the machine itself.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Great Purchase
on September 2, 2011
Posted by: Wesley
Gender:Male
Excellent Performance and I especially like that it works with our ipads and cell phones.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Finally!
on October 1, 2010
Posted by: LallieB
I have had absolutely no problems with this printer! In an age where printers seem to be made more and more cheaply by the year, this one breaks the mold. After buying a lemon of an Epson printer last week (two if you include the replacement they sent that also didn't work), I was feeling very frustrated. This HP OfficeJet I set up with ease and immediately started copying and printing to my hearts delight, with no paper jams or error messages. The network wireless was super easy to set up as well.
I have never left a review before, but I just had to this time.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
4
Good purchase, one odd flaw
on September 8, 2011
Posted by: Alesha
from Edmonson, TX
Gender:Female
We use this in an office of two. People come in and out all the time faxing, scanning, copying besides us. (I think it's ridiculous to expect this model of printer to function in a large office, but perfect for small) Ever so often it will start blinking and will say that it needs to be turned off. I hit the power button, it turns off and then "checks its printer heads" for about ten minutes and is ready to go again. I don't know what the issue is with that, but it seems to be its' only odd flaw.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Customer Rating
4
Best Purchase Ever from HP
on November 17, 2011
Posted by: Squire
from Churchville, NY
Gender:Male
This is a quiet, fast, and feature rich workhorse. The e-All-in-One Printer is the best printer I have ever had. I'm impressed with the 2.4" color touch screen and the tracking it has for usages. I'm experimenting with two sided and color photos. There good but I think they can get better as I am using a paper not listed in the menu. I have not gotten APPS to work, I'll call customer service for that. PS, I loaded the software while the printer was initializing.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Customer Rating
3
Wireless act needs a net
on July 28, 2011
Posted by: sderyke
We purchased this unit to allow those with iPads or iPhones in the office to print content easily. The setup was difficult because the instructions were too simplistic and covered none of the issues one can easily find on the Internet with such peripherals. I could not even get it to work on the wifi network until I turned off the WPS setup feature of the router. It now works (but only intermittently) on the network but we still have to reboot the entire thing and/or the router frequently to get the iPads to recognize the printer or scanner. We may still have to resort to using the ad hoc mode and force users to detach from the wifi network and connect to the All-In-One printer each time they want to use it. The idea is cool and scanning especially would be a great feature but the technology has a long way to go before it is ready for real world use.
No, I would not recommend this to a friend.
Features
3
Performance
2
Written by a customer while visiting hp.com
Customer Rating
5
Great Home Office Printer
on September 12, 2011
Posted by: RPJohnston
from Hutchinson, KS
Gender:Male
If you need the ability to scan, fax, and print photographs in color in addition to printing business documents rapidly, the OfficeJet Pro is the product for you.It is reliable, inexpensive to operate, and has a very quick time to print. Being able to print from smartphones, tablets and other devices via the Internet is also very helpful.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
4
A satisfied customer.
on September 29, 2011
Posted by: eds4usc
from Arcadia, California
Gender:Male
So far so good. The copy quality is excellent. The scanning (both pictures & documents) have been fine. I especially like the document feeder; and the legal size copy/scan mode. I tested the wireless printing via my iPhone and it worked without any problems. Anyone who needs to scan/print legal size docs should make sure you get the A910g or A910n.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com