Customer reviews from hp.com
HP - Officejet Pro 8500A Plus Wireless All-In-One Printer
Average customer rating
4.5
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
26
4 Stars
12
3 Stars
3
2 Stars
1
1 Star
0
95%of customers recommend this product.
(
40 out of
42)
Customer Reviews for HP - Officejet Pro 8500A Plus Wireless All-In-One Printer
Customer Rating
5
Like it
on October 11, 2011
Posted by: KateS
from Colorado
Gender:Female
This is my 10th or so HP all-in-one printer. I have a home office, and I wear out the HP printer in about a year or so. So far I am really enjoying the features on this one--much better than last year's printer (same series, different model). It doesn't clean its printheads after EVERY use, so it is not down a lot like the last one was. The copies and printed material are very clear and speedy.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Great Printer
on October 30, 2011
Posted by: Tommy28
from Manchester, NJ
Gender:Male
I had a Photosmart printer and it got where it could not printer envoples and i think it was making too much noise and then it went out of warranty and the tech at HP were great help me at this point and the new printer got here in 2 days.
But so far this is by far the best printer so far.
But so far this is by far the best printer so far.
The manual is I would have to rate a B needs some improvement. The auto fax I only wish it had a button to turn it on but you can make two clicks on the control panel and it is set.
Thank you HP
Thank you HP
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Excellent Printer Choice
on November 7, 2011
Posted by: dyanss
from Vinton, LA
Gender:Female
I am a grad student and also do accounting work out of my home. I purchased the Officejet Pro 8500A Premium to use for both of these applications plus personal printing. While researching printers I read a few negative reviews of this model and am now so glad I chose to ignore them. This has been a great printer. It has handled a very heavy print load with only a couple of paper jams and no other problems. The text and images are always clear and sharp. Those negative reviews I mentioned tended to be about having difficulty loading the paper tray. I have not had any difficulty in adding paper to my printer. Also, I like being able to just open a small access door to change the print cartridges, unlike my HP 6500 which I have to lift the whole top up to change cartridges.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Customer Rating
5
Great SOHO printer
on November 14, 2011
Posted by: MrBugWriter
from Littleton, CO
Gender:Male
So far has been very easy to use, with only a slight exception with the scanning. I've setup wirelessly to access it from all our home PCs, and the duplex printing has been great. Quiet machine. The scanning doesn't like to start from the printer, but works fine when initiated from the computer. The quality is excellent for both prints and scans. I've checked the ink levels, and even after a couple of weeks of use they are all still indicating full. I would definitely recommend this all-in-one for those of us who simply cannot afford a color laser equivalent.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Customer Rating
5
Nice printer, so-so software
on July 25, 2011
Posted by: DavidTX
from Texas
Gender:Male
My initial review of the Officejet 8500 is quite positive. It was easy to set up. The power on calibration was automatic. The printer warned it might take 20 minutes, which it did, but did not require user intervention or monitoring during that time. The wireless set up was quick, although it did not work for me to enter and use the name of a hidden SSID. I had to unhide the SSID, establish the connection, and then hide the SSID again. It was not a big deal. Although the UI let me enter the SSID, it just did not work that way....
Wireless connections have worked well once connected. It seems well built although one has to be careful with the paper output tray. The flip up paper guard in front above the paper input tray flexes a bit. The print quality for color and for black and white looks good. The scan quality and features also seem good, but I have not used them much yet. I am hopeful that the print ink does not dry up if the printer is unused for a few weeks or months at a time, like a previous printer of mine from a different manufacturer a long time ago. That experience prompted me to go to a laser printer. I hope that newer printers and inks do not have that problem. Time will tell...
The print software UI is a bit confusing. There is no marking showing that the category names (like print and scan) are also links and take the user to more options for that category. The scan to computer option is one of those hidden ones. The documentation implied this printer supported scan to email but that option is not actually available on this particular model. The scan to network folder is a very nice feature, allowing one to scan documents to an always-on network device without having to turn on or use a computer.
The eprint center capability and email to printer are nice features although it is not clear why some eprint apps are not available for the 8500. The hp eprint center web site is sometimes painfully slow and sometimes down. When it is down, as it is while I am writing this review, an ETA of when it is expected to be available is missing but would be important for a business user, instead of a headline stating just "Portions of our site are currently unavailable. We thank you for your patience for the inconvenience."
In summary, the Officejet 8500 is a nice printer with nice features but sometimes confusing software set up, and the eprint capability has potential that is not fully realized yet..
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
great stuff
on August 28, 2011
Posted by: fishnchixs
from Cape Cod, Ma.
Gender:Male
Love my beatsaudio and my laser jet printer. Couldn't be happier.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
3
Windows XP wireless problem
on October 12, 2011
Posted by: GrayBear
from Oceanside, CA
Gender:Male
Printer works great on all operating systems except for Windows XP. The desktop unit using Windows XP could not find the printer. Had to use USB.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Customer Rating
5
Great A-I-O
on July 25, 2011
Posted by: MikeEE
from Urbandale, IA
Gender:Male
We bought this All-In-One to replace some other HP Printers that we had for years. One feature that sold us was AirPrint compatiblity with our Apple iPad2. These things are difficult to print from without AirPrint capabilities. Although the product manual did not state anything about AirPrint, once it was turned on, it showed up as a printer on the iPod touch, iPad2, and the iPhone. The printer is fast and prints with good quality. The copier function is also good for our needs (ocassional copy). We have not tried out the scanner function, but it will probably function as well as the copy function. I would recommend this product to anyone needing to replace their current devices and that would like to be able to print from the iPad.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com