Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22+ 5G 128GB (Unlocked) - Phantom Black
Average customer rating
4.6
(721 Reviews)
Rating breakdown 721 reviews
5 Stars
529
4 Stars
141
3 Stars
26
2 Stars
13
1 Star
12
88%of customers recommend this product.
(
135 out of
154)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22+ 5G 128GB (Unlocked) - Phantom Black
Customer Rating
3
Not what I expected from a Galaxy
on March 13, 2023
Posted by: SurfKing
[This review was collected as part of a promotion.] Fist of all, the battery capacity is smaller than I expected, drain seems high.
Rear-facing Cameras are top-notch, however the front-facing camera isn't that great.
No expandable memory (Micro SD card slot) was a disappointment.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 15, 2023
Hi SurfKing, we appreciate your feedback on your Samsung Galaxy S22+. This device does come standard with an adaptive battery that will improve the capacity and life of the battery over time through learning your usage habits. You also now have the option of using digital storage options to expand the capacity of your device rather than a micro SD card. Please feel free to reach out to us at any time with further feedback or questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
This products does what i need it to
on March 13, 2023
Posted by: KINGCUPID
[This review was collected as part of a promotion.] I wish it had better emojis and more things to do with camera
Response from Samsung USBy Debra, Social & Commerce, March 16, 2023
Hey Kingcupid, thank you for finding the available time out of your vigorous day to share your sentiments with us about your Samsung Galaxy S22+. We appreciate your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most magnificent experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to reach out to Samsung Support if you have any questions. if you would like to share any additional feedback with us, or if you would like help troubleshooting your devices. Thank you for being a staunch Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
4
Works OK...Don't Really Use Any New Features
on March 13, 2023
Posted by: Userabc
[This review was collected as part of a promotion.] I upgraded from an S9 to an S22+. I'm honestly not sure that I use any new features, but the battery life is longer (as is the case for new phones). I don't like that there is no headphones jack and that some of my medical apps from the S9 were not supported on this device (though that wouldn't be an issue for everyone, of course).
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung phone
on March 13, 2023
Posted by: Ruthers
[This review was collected as part of a promotion.] I use this phone mostly for personal use. I love how easy it is to use and find things quickly. The camera takes awesome photos!!
I do stream on my phone occasionally and it has always been a great escape from the day to day. I play games on my phone pretty regularly as well.
I do stream on my phone occasionally and it has always been a great escape from the day to day. I play games on my phone pretty regularly as well.
Written by a customer while visiting Samsung US
Customer Rating
4
Almost there
on March 13, 2023
Posted by: Shepard
[This review was collected as part of a promotion.] Let's just cut to the chase and go through the bad things:
1. This Snapdragon 8 Gen 1 chip produced by Samsung is bad. Standby battery life is decent, but once using it, it doesn't get good battery life which is a shame.
2. The always-on display and software need to be optimized. I lose about 1% of battery for every hour of stand-by time with AOD on. This is unacceptable. My old LG G8 barely uses any battery for AOD. As a result, I was forced to turn off AOD.
3. Battery life is average. I feel like I always have to top it up before leaving the house for a few hours. With 1080p and 4500 mAh battery, this shouldn't be the case. I get about 5 hours of screen on time while on Wi-Fi.
1. This Snapdragon 8 Gen 1 chip produced by Samsung is bad. Standby battery life is decent, but once using it, it doesn't get good battery life which is a shame.
2. The always-on display and software need to be optimized. I lose about 1% of battery for every hour of stand-by time with AOD on. This is unacceptable. My old LG G8 barely uses any battery for AOD. As a result, I was forced to turn off AOD.
3. Battery life is average. I feel like I always have to top it up before leaving the house for a few hours. With 1080p and 4500 mAh battery, this shouldn't be the case. I get about 5 hours of screen on time while on Wi-Fi.
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features
on March 13, 2023
Posted by: Messy1
[This review was collected as part of a promotion.] What can I say about the phone, my family as a whole we have been part of the Galaxy family since S5. The product just gets better and better with each model, the funtionality of the product is amazing. I stop using my computer for the most part since allow me to most of daily routines. Keeping an eye on all my appointments, is a breeze from my different email accounts, the photos a re amazing, I am still working on getting to know the camera features but even the ones that got grandfather in just keep betting better with each new version. I love the opportunity to be able to customize the look and feel of the phoento fit all of my needs without having to spend too much money while doing so.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price
on March 13, 2023
Posted by: shopfs
[This review was collected as part of a promotion.] It's a great phone
Great screen , high pick brightness even outdoor,
Performance is Excellent that is expected of a flagship phone.
Overall Great buy.
Great screen , high pick brightness even outdoor,
Performance is Excellent that is expected of a flagship phone.
Overall Great buy.
Written by a customer while visiting Samsung US
Customer Rating
4
Needs better battery life, but...
on March 13, 2023
Posted by: Arrows
[This review was collected as part of a promotion.] That's my only complaint really.
I came from the S20+ and was really impressed by the battery life on that model. To sum it up quickly, the S22+ it an upgrade in thru sense of the word, but a slight albeit noticeable downgrade in battery life.
Still a great phone and hard not to recommend.
Written by a customer while visiting Samsung US