Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22+ 5G 128GB (Unlocked) - Phantom Black
Average customer rating
4.6
(721 Reviews)
Rating breakdown 721 reviews
5 Stars
529
4 Stars
141
3 Stars
26
2 Stars
13
1 Star
12
88%of customers recommend this product.
(
135 out of
154)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22+ 5G 128GB (Unlocked) - Phantom Black
Customer Rating
3
Really nice with some not so nice.
on March 13, 2023
Posted by: Kentuckian
[This review was collected as part of a promotion.] The S22+5G is a nice phone. Call quality is superb. It's really fast. And the screen is phenomenal. The not so nice part is the under screen finger print reader and face ID. They rarely work, which causes me to use a pin about 75% of the time. Unfortunately, because of that and occasional camera freezes I don't see me staying with this phone.
Response from Samsung USBy Bethany, Social Commerce, March 15, 2023
Hi Kentuckian... We appreciate you taking the time to review the Samsung Galaxy S22+. At Samsung, your input is welcomed as we strive to innovate and improve on our product design and functionality. We are happy you're enjoying the call quality, display, and speed of your device! I've attached a couple links that should help with the fingerprint sensor not working properly. Please feel free to reach out to Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Unable to unlock Galaxy phone or tablet's screen (samsung.com)
Use the fingerprint sensor on your Galaxy phone or tablet (samsung.com) smsng.us/Samsung-Support
Unable to unlock Galaxy phone or tablet's screen (samsung.com)
Use the fingerprint sensor on your Galaxy phone or tablet (samsung.com) smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for everyday carry
on March 13, 2023
Posted by: Jasonb
[This review was collected as part of a promotion.] I use the phone for work and personal business. Literally does everything I need a device to do. Excellent phone!
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome work phone
on March 13, 2023
Posted by: 19870801
[This review was collected as part of a promotion.] My Samsung Galaxy S22 is amazing is super faster and I can used different apps at the same time . I used for work at on my free time every single day I definitely recommended for the people liked adventures and good pictures even if is on the shadows this camera is sensational
Written by a customer while visiting Samsung US
Customer Rating
3
Good Display poor battery
on March 13, 2023
Posted by: N1tecrawler
[This review was collected as part of a promotion.] Poor battery life, camera is not up to par
Very good display and overall features
Very good display and overall features
Response from Samsung USBy Bethany, Social Commerce, March 16, 2023
Hi N1tecrawler... Thank you for your feedback of the Samsung Galaxy S22+. Your thoughts are welcomed as we continue to lead the charge on innovation. We are pleased you're enjoying the display and features of your device! I've attached some links that should help concerning the battery, and camera of your device. Please feel free to reach out to Samsung Support, also below, for any additional assistance you might need. Thank you for being a valued customer. -Bethany
Issues with Camera app on Samsung phone or tablet
Camera modes and settings on Galaxy phones and tablets
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Issues with Camera app on Samsung phone or tablet
Camera modes and settings on Galaxy phones and tablets
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Loyal Samsung customer
on March 13, 2023
Posted by: Annquaalude
[This review was collected as part of a promotion.] I love samsung as a whole. This phone has incredible features. I have dropped this device and it has never become damaged.
Written by a customer while visiting Samsung US
Customer Rating
5
This products look and camera Is amazing
on March 13, 2023
Posted by: Cewon2003
[This review was collected as part of a promotion.] Samsung phones never fail to aamze me with their cameras but going from a s10 to the s22 is amazing. I love going to concerts and events so I love all the features the camera has thst allows me to capture my memories.
Another plus to this phone is tbat I love that there's no Bixby button anymore.
Another plus to this phone is tbat I love that there's no Bixby button anymore.
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE my Samsung
on March 13, 2023
Posted by: Mystiquemommy4
[This review was collected as part of a promotion.] I am an android person through and through this phone is exactly what I need and want.the only issue I gave is that my phone gets hot sometimes and I have to cut it off for a while for it to cool down. I play games send emails check social media. I haven't quite figured out how to download ringtones like I use to but I'm sure that's coming bk soon or maybe I'm missing something. Overall I won't be changing I'll always be an fan of the galaxy phones.
Written by a customer while visiting Samsung US
Customer Rating
5
The best thing since sliced bread
on March 13, 2023
Posted by: MarkyMark
[This review was collected as part of a promotion.] From morning to night the S22 + 5g is by my side keeping me on task and aware of everything going on in my slice of the planet. I use its features to navigate the best routes from home to work and vice versa. I never have to be stuck. And even if I am I know that the superior audio quality from the internal speakers will help keep me entertained whether I'm watching a movie on the SD card, streaming. A movie from a service, listening to music, or using Samsung's live TV streaming app which is awesome. I can't get enough of the featurez and feel like I'm always discovering something new it can do to make my day more pleasant. 10 stars! Would always recommend!
Written by a customer while visiting Samsung US