Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22+ 5G 128GB (Unlocked) - Phantom Black
Average customer rating
4.6
(721 Reviews)
Rating breakdown 721 reviews
5 Stars
529
4 Stars
141
3 Stars
26
2 Stars
13
1 Star
12
88%of customers recommend this product.
(
135 out of
154)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22+ 5G 128GB (Unlocked) - Phantom Black
Customer Rating
4
Love my Galaxy but...
on July 20, 2022
Posted by: Jesus87
from Aurora, CO
Expertise:Expert
[This review was collected as part of a promotion.] I love my Galaxy S22 plus. I think it is the perfect size, features and performance. But the overheat situation it's a really annoying problem.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best one to date!
on July 30, 2022
Posted by: UncleChuck
from Philadelphia, PA
Expertise:Expert
[This review was collected as part of a promotion.] My best Galaxy phone to date. The first six months are trouble-free. I will keep this one for several years before upgrading.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
A downgrade from my previous S20
on August 23, 2022
Posted by: SinceS7
from Honolulu, Hawaii
Expertise:Expert
I was so excited to try my new S22+ but ended up so disappointed with the performance. It gets laggy very quickly. Also the 5g network is pretty dang slow. Sometimes it does not load at all. Sometimes I use an app it just automatically bring me back to the home screen for no reason. The google map app experience is so bad. I never had any issue with my Samsung S20. The S20 was so amazing. Although it could only get 4g network but never once performed this worse. Wish I did not make this purchase. Mind you I have been a Samsung user since the S7 edge came out. This phone really made me to reconsider whether to buy a Samsung phone in the future.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce, August 26, 2022
Hello. We appreciate you taking the time to review the Samsung Galaxy S22+. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I’ve attached some articles that should be of help concerning your device running slow, and apps not working properly at times. Also below is the link to Samsung Support. Please reach out to them for further assistance. Thank you for being a valued customer. –Bethany
Issues with mobile network connection on Samsung phone or tablet
How to keep your Galaxy phone from slowing down (samsung.com)
App is crashing or not working on Samsung phone or tablet
smsng.us/Samsung-Support
Issues with mobile network connection on Samsung phone or tablet
How to keep your Galaxy phone from slowing down (samsung.com)
App is crashing or not working on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on September 29, 2022
Posted by: Laphi
from AZ
Expertise:Expert
[This review was collected as part of a promotion.] Love the new camera fetures, big screen and battery upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 4, 2022
Posted by: Garc
from New york
[This review was collected as part of a promotion.] Had this phone for few months now and it's been great. Highly recommended
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on October 6, 2022
Posted by: Ricksterr_25
Expertise:Expert
[This review was collected as part of a promotion.] Recently upgraded from a S20+, this phone is slightly smaller which was a good thing. Tons of new features and software. This phone is so much smoother. Battery life is 100x better. Also love that they got rid of the curve side design. Definitely recommend this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on October 6, 2022
Posted by: LoveMySamsung
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] I have had this phone for a couple of months. Waited until the offer was made to double storage. Glad I did. Samsung has the best offers and product hands down.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Perfect Size and Great Features
on October 6, 2022
Posted by: Jenniebeth22
from Colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] I had an Ultra before this but it was just too big, so I switched and love the 22+! I've had Samsung phones for several years and love the quality and features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US