Customer reviews from resideo.com
Honeywell - TH8110R1008 Vision Pro 8000 Touch Screen Single Stage Thermostat
Average customer rating
2.5
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
13
4 Stars
6
3 Stars
5
2 Stars
14
1 Star
26
25%of customers recommend this product.
(
13 out of
52)
Customer Reviews for Honeywell - TH8110R1008 Vision Pro 8000 Touch Screen Single Stage Thermostat
Customer Rating
5
good low end t-stat
on December 2, 2020
Posted by: Grandpa
from Western Washington state
Frequency of use:Daily
Gender:Male
The t-stat was installed 1.5 years ago when we installed a new heat pump system in our house. It works great, no issues programming, it works great on Wi-Fi. Just read the instructions and it will do pretty much what you want it to.
Written by a customer while visiting resideo.com
Customer Rating
1
Too complicated to sign up
on November 7, 2020
Posted by: TOoter
from North carolina
Frequency of use:Daily
Gender:Female
They had to put 3 different ones in my home before the thermostat would work ! A new system at that ! Disappointed!!
No, I would not recommend this to a friend.
Response from resideo.comBy Support, July 16, 2021
Hi, this is not something you should expect and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Written by a customer while visiting resideo.com
Customer Rating
1
WiFi problem
on September 19, 2020
Posted by: JakeMan
from Maryland
Frequency of use:Daily
Gender:Male
Everything was fine with Honeywell controlling my thermostat until I changed my internet service provider. You would think the settings on the thermostat would continue regardless of whether you have internet access or not. NOPE, everything shut down when I switched the ISP, you can’t just set the thermostat to ignore internet connection and set it manually. I did this on a Friday and couldn’t get help until the following Monday, cold weekend, no thermostat. I’m changing my thermostat to an old analog with a mercury switch.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, July 16, 2021
Hi, we'd like to help get your thermostat connected. Our support team is available 7 days a week - just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help!
Written by a customer while visiting resideo.com
Customer Rating
3
Yep, it's a thermostat
on September 8, 2020
Posted by: krazymojo
Gender:Male
It's a programmable thermostat... It has vacation mode... Supports control of a humidifier. Cool. Here are two things my unit does not do:
1) does not automatically switch between heat and cool modes. The manual says some units don't have this feature. Phooey! Already, the temp programming of this unit consists of specifying a desired low/high temp range for each time period so it's reasonable to expect it would switch between heat and cool. In 2020, there's no excuse. Step up your game, Honeywell.
2) This unit is a "learning" device that learns how long it takes to heat/cool the house. This means it records the time and duration of the cycles over a period of days/weeks in order to calculate. This unit does not give the owner access to this information; this is useful information... and it's information provided by competitors (like Goggle's Nest).
1) does not automatically switch between heat and cool modes. The manual says some units don't have this feature. Phooey! Already, the temp programming of this unit consists of specifying a desired low/high temp range for each time period so it's reasonable to expect it would switch between heat and cool. In 2020, there's no excuse. Step up your game, Honeywell.
2) This unit is a "learning" device that learns how long it takes to heat/cool the house. This means it records the time and duration of the cycles over a period of days/weeks in order to calculate. This unit does not give the owner access to this information; this is useful information... and it's information provided by competitors (like Goggle's Nest).
No, I would not recommend this to a friend.
Response from resideo.comBy Support, September 21, 2021
Hi, the thermostat does have the auto changeover feature which will allow for switching modes automatically. Once your thermostat has been connected four two months to your account, you'll begin receiving energy reports. If you have more questions on any of this information, please visit the Support Center link at the top of the page for ways to get in touch. -Jay
Written by a customer while visiting resideo.com
Customer Rating
1
Terrible
on May 14, 2020
Posted by: Roger123
from Wilmington, DE
If using as programmable can only set a new temp (hold) for a short temporary time. So leaving for vacation or staying home for a regular work day means you must hourly go back and reset the thermostat.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, July 16, 2021
Hi, it sounds like you are using a temporary hold. We can help you set up a permanent hold which will only stop when you cancel it. Simply follow these steps on your thermostat:
1. Touch Up or Down to adjust the temperature (right side of screen).
2. Select Permanent Hold to keep the same temperature until you change it or tell your thermostat to resume the programmed schedule.
3. Touch Cancel Hold to stop the hold and resume the programmed schedule.
Visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help!
1. Touch Up or Down to adjust the temperature (right side of screen).
2. Select Permanent Hold to keep the same temperature until you change it or tell your thermostat to resume the programmed schedule.
3. Touch Cancel Hold to stop the hold and resume the programmed schedule.
Visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help!
Written by a customer while visiting resideo.com
Customer Rating
1
Internet connection fails
on May 6, 2020
Posted by: SteveC
from Lakewood, California
Frequency of use:Daily
Gender:Male
After Honeywell did a upgrade for this unit my iPad will no longer see it or work with it and no matter how many times I ask Honeywell wants no part of dealing with it. If you have this same problem let me know as I’m trying for a class action suit. Now I have to go buy a new thermostat and you can bet it won’t be a Honeywell,Lennox has been recommended and will be what I will get. Remember, pass this along, if you need to join the suit let me know, this is pure rip off and they can’t get away with it.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5
equipment failure
on April 24, 2020
Posted by: Exquisite Heat
from New York city metro area
Gender:Male
After three years the back plate failed to connect 24 vac to the thermostat, After changing the back plate the thermostat performed properly. The first indication was when programming a wireless sensor the add device message was that 24 volts were needed. In addition the existing sensor did not provide any light on the unit, after new batteries were installed. A new sensor had to be entered. I suggest a more robust circuit to resist damage from potential surges on the 24 volt circuit. I would like to send the damaged parts back for research and improvement and possible replacement. ( That is what I do with my work.)
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
Nice thermostat
on December 27, 2019
Posted by: Whipper
from Saskatchewan
Frequency of use:Daily
Gender:Male
Used the unit for a couple years now with no problems Fairly simple in function as well as design.Will stay with this product and look at other products they have to when upgrading in the future .
I would recommend this to a friend!
Written by a customer while visiting resideo.com