Customer reviews from resideo.com
Honeywell - TH8110R1008 Vision Pro 8000 Touch Screen Single Stage Thermostat
Average customer rating
2.5
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
13
4 Stars
6
3 Stars
5
2 Stars
14
1 Star
26
25%of customers recommend this product.
(
13 out of
52)
Customer Reviews for Honeywell - TH8110R1008 Vision Pro 8000 Touch Screen Single Stage Thermostat
Customer Rating
5
Stop Aux Heat from Coming In Unnecessarily
on November 8, 2023
Posted by: Jeffke
from Columbia Gorge, Washington
To RSIT: I had the same problem. Even when the thermostat called for one degree of rise and it was warm outside, the thermostat used Aux Heat, at unneeded expense. It's a programming issue. I see by your photo that you have an outside temp sensor, which is needed to remedy this issue. This is how to fix it: In your installer programming, there is an Aux Heat Lockout setting. Input 40 degrees. That will prevent Aux Heat from coming in above that outdoor temp. The result is that the thermostat will have a heating cycle with normal recovery and no Aux Heat. Below 40 degrees outside, you will still have Aux Heat supplement the heating.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
No internet connection no instructions
on August 6, 2022
Posted by: KAK2
from Portland Oregon
Frequency of use:Daily
Gender:Female
Our thermostat keeps losing internet connection with no explanation. Can’t find a fix
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Not a user friendly!
on October 28, 2022
Posted by: Smiley
from Toronto, ON
Frequency of use:Daily
Gender:Male
Not easy to program it. Just turned to this page to find the manual to program it. First time in 60 years I need a manual to program a thermostat. I did not purchase this crap. It came with the Condo Unit I bought.
No, I would not recommend this to a friend.
Response from resideo.comBy Jim, Support, January 27, 2023
Hi, this is not something you should expect, and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Written by a customer while visiting resideo.com
Customer Rating
1
Equipment failure-loss of communication
on August 8, 2022
Posted by: hopeful
from OK
Six months old - TH8110R stopped communicating with the EIM, THM5421R. EIM will no longer connect with the thermostat. Thermostat shows No device connected. Add device message - "24VAC required for RedLINK". What do I need to do to get this accomplished and get device connected and communicating? HVAC repair man is at a loss.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5
Perfect For Our Needs
on January 16, 2022
Posted by: CozyInVAGeothermal
from Virginia
Frequency of use:Daily
Gender:Male
Waterfurnace Geothermal - Downstairs 3/2 - Upstairs 2/2
2 Thermostats / 2 Indoor sensors / 1 outdoor sensor
2 Thermostats / 2 Indoor sensors / 1 outdoor sensor
Our original thermostats were very poorly placed.
I wanted remote sensor functionality without the worries of having our devices exposed to the Internet and Google or Amazon's invasive data collection.
I wanted remote sensor functionality without the worries of having our devices exposed to the Internet and Google or Amazon's invasive data collection.
Setup is straightforward and relatively easy, IF you have some basic understanding of the equipment and the terminology. These ARE dealer grade thermostats, after all. So if you don't know what you're doing call a pro. Don't blame Honeywell for not being YOUproof.
Bottom line - A great solution for non-web based wireless thermostat relocation.
If they offered a Redlink handheld remote, that would be perfect!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2
Runs even when the temperature has been reached
on June 5, 2022
Posted by: Kim720
from Maryland
Frequency of use:Daily
Gender:Female
This was installed in April along with a new AC unit. I have repeatedly set the temperature for example to 73, the thermostat shows it’s only 71 and the unit continues to run. My old thermostat would immediately turn the unit off when the setpoint was above the actual thermostat reading. Eventually the unit will turn off but I feel like it is running constantly and it is not even hot yet.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Support, January 27, 2023
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Customer Rating
1
Redlink Never Works and Customer Service Can't Fix
on January 29, 2024
Posted by: avery7
from Portland, OR
Frequency of use:Daily
Gender:Female
The Redlink never works on my Thermostat. I've called customer service and we got it working for five minutes after an hour on the phone. I've reset my WIFI (all other WIFI works) and it also only works for five minutes.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Tech Support, January 30, 2024
Hi avery7, thank you for bringing this to our attention. This is not what you should expect. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Customer Rating
1
Almost killed me and my family.
on March 20, 2025
Posted by: Rob93
This absolute piece of trash disconnected itself for no reason at all in the middle of the night during a cold snap with -50F wind chill and would not reconnect no matter what I did, so my family had to spend the entire weekend sitting in the car with the heat running and no water, because I had to shut off the water main to prevent my pipes from bursting. I would give less than one star if I could, and I may be looking into filing a lawsuit against Honeywell.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com