Customer reviews from resideo.com
Honeywell - TH8110R1008 Vision Pro 8000 Touch Screen Single Stage Thermostat
Average customer rating
2.5
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
13
4 Stars
6
3 Stars
5
2 Stars
14
1 Star
26
25%of customers recommend this product.
(
13 out of
52)
Customer Reviews for Honeywell - TH8110R1008 Vision Pro 8000 Touch Screen Single Stage Thermostat
Customer Rating
2
Remove all Batteries for 5 Minutes
on April 29, 2023
Posted by: Craig_M
from Vernon BC
Frequency of use:Daily
Gender:Male
I have this thermostat in my restaurant. It operated correctly through yearly battery changes however this last battery change it comes up with a message "Remove All Batteries for 5 Min." I have done so but the Thermostat remains unusable.
Response from resideo.comBy Jerry, Support, May 3, 2023
Hi Craig_M, your experience is important to us and we'd like the opportunity to look into this for you. Please visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Customer Rating
2
Will not stay connected to WiFi
on April 30, 2023
Posted by: Rodd
from Naples,FL
Frequency of use:Monthly
I have had this thermostat for a year and no matter what I do it will not stay connected to WiFi. That is my only complaint. Can someone help?
No, I would not recommend this to a friend.
Response from resideo.comBy Jerry, Support, May 3, 2023
Hi Rodd, we'd be happy to help get you connected so you can manage your thermostat remotely. You can find ways to get in touch by visiting our Support Center link at the top of the page.
Written by a customer while visiting resideo.com
Customer Rating
1
very frustrating
on October 1, 2023
Posted by: rlox
from Oregon
Frequency of use:Daily
Gender:Female
To begin with, this thermostat was installed, with my new HVAC system, without my approval or consideration of my preference. It does NOT suit my needs. The tech set it up for automatic running. The temperature results gave me a miserable, sleepless night. Trying to shut down the automatic function has been very frustrating.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Support, October 2, 2023
Hi rlox, we are sorry to hear about this. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Customer Rating
2
Can't set the time
on November 16, 2023
Posted by: Brian33333
from Austin, TX
Mine doesn't have an option in the menu, to set the time, and the time being displayed is incorrect. It is currently 2:02pm and the unit shows 1:45am. No problems other than that, but why isn't the time setting option in my menu?
Response from resideo.comBy Joey, Customer care, November 17, 2023
Hi, thanks for reaching out, below I listed the steps to change the time setting, if you're not showing this from the menu please get in touch with us for support by navigating to the top of this page.
1. Select menu.
2. Arrow down to date/time and select.
3. Press select on time.
4. Adjust the setting and select done to save.
1. Select menu.
2. Arrow down to date/time and select.
3. Press select on time.
4. Adjust the setting and select done to save.
Written by a customer while visiting resideo.com
Customer Rating
3
Missing RedLink
on September 17, 2024
Posted by: JV1222
from Columbus OH
Bought a house with this Thermostat Redlink technology. Found the manuals and instructions, everything points to the previous owner using the Redlink gateway to control remotely, but the gateway is no where to be found in the house.
Would love to take advantage but don't see anywhere to just replace the Gateway. We don't need a new system entirely.
Would love to take advantage but don't see anywhere to just replace the Gateway. We don't need a new system entirely.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, September 18, 2024
Hi, we're sorry to hear you experienced this. We suggest getting in touch with an Hvac contractor to purchase the Redlink internet gateway. The part number for this is THM6000R7001.
Written by a customer while visiting resideo.com
Customer Rating
4
Instructions do not explain humidity setting
on October 19, 2024
Posted by: FUHLA
from BONITA SPRINGS, FL
Maybe I missed it, but I cannot find any explanation of how the humidity setting works. Does the humidity setting override the temperature setting, and how much can it override it? Will it lower the temp 1 degree, 2 degrees, 3 degrees, unlimited? What's the logic?
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
This thermostat TH8320R1003 is awful.
on November 5, 2024
Posted by: mol lin
This thermostat TH8320R1003 is awful. Do not purchase or let the HVAC guy install this.
i wish the HVAC never used this model.
I can't find the actual manual that is accurate on the web anywhere. The honeywell website manual is inaacurate. There is no way to easily change the time.
I believe I will have to do a hard reset on the software. I do not have a touch screen input for the "time".
like the manual says. Also, it isn't under the system or menu functions.
I can't find the actual manual that is accurate on the web anywhere. The honeywell website manual is inaacurate. There is no way to easily change the time.
I believe I will have to do a hard reset on the software. I do not have a touch screen input for the "time".
like the manual says. Also, it isn't under the system or menu functions.
Also, my doesn't have any batteries at all.
Response from resideo.comBy Joey, Customer care, November 7, 2024
Hi, we're sorry to hear you're experiencing this with your unit, below I listed a link to the user guide, on page 3 you'll see direction on how to set the time/date. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
https://customer.resideo.com/resources/Techlit/TechLitDocuments/69-0000s/69-2761EFS.pdf
https://customer.resideo.com/resources/Techlit/TechLitDocuments/69-0000s/69-2761EFS.pdf
Written by a customer while visiting resideo.com
Customer Rating
1
Never get one of these
on December 30, 2024
Posted by: Spikecat
Worst thermostat I've ever had. Cycles on and off in both heating and A/C modes; misreads the temperature (right now it says the temperature is 78 degrees and the house is cold.
Response from resideo.comBy Joey, Customer care, December 30, 2024
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com