Customer reviews from resideo.com
Honeywell - TH8110R1008 Vision Pro 8000 Touch Screen Single Stage Thermostat
Average customer rating
2.5
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
13
4 Stars
6
3 Stars
5
2 Stars
14
1 Star
26
25%of customers recommend this product.
(
13 out of
52)
Customer Reviews for Honeywell - TH8110R1008 Vision Pro 8000 Touch Screen Single Stage Thermostat
Customer Rating
1
Recall?
on February 19, 2021
Posted by: Jake77
from Canada
Gender:Male
We have had the system for several years, several months ago I had a thermostat malfunction, it was changed out but the installer left the original back plate in place. The batteries were replaced shortly afterwards. Recently the batteries were replaced again, with the old ones showing unusual corrosion on the ends. Originally a supporter of the product and seeing the review from exquisite heat, I am suspicious of recurring issues around malfunctions in the backing plate.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, July 16, 2021
Hi, we appreciate your feedback and would like the opportunity to help. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Customer Rating
3
Hopelessly Complicated
on January 15, 2021
Posted by: DBR1
from Portland, OR
Frequency of use:Monthly
Gender:Male
A HVAC repair person installed this unit to replace an older Honeywell unit that had died. Each time I make almost any sort of change, the process is unbelievably complicated. There are menus without end. Do yourself a favor and buy a different controller.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, October 4, 2021
Hi, thanks for the feedback. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us. -Jerry
Written by a customer while visiting resideo.com
Customer Rating
5
Nice thermostat
on December 27, 2019
Posted by: Whipper
from Saskatchewan
Frequency of use:Daily
Gender:Male
Used the unit for a couple years now with no problems Fairly simple in function as well as design.Will stay with this product and look at other products they have to when upgrading in the future .
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
good low end t-stat
on December 2, 2020
Posted by: Grandpa
from Western Washington state
Frequency of use:Daily
Gender:Male
The t-stat was installed 1.5 years ago when we installed a new heat pump system in our house. It works great, no issues programming, it works great on Wi-Fi. Just read the instructions and it will do pretty much what you want it to.
Written by a customer while visiting resideo.com
Customer Rating
2
Will not start the heat unless the temp is set too
on October 18, 2021
Posted by: Talat
from Woodinville, WA
Frequency of use:Daily
Gender:Male
Was working well last winter, turned the system off during the summer time, now trying to get the heat starts but no luck, It will trigger the furnace only if I set it to 10+ degrees higher than the room temperature, can not find where to adjust the deadband or the deferential.
Response from resideo.comBy Support, February 17, 2022
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch. -Jay
Written by a customer while visiting resideo.com
Customer Rating
1
Piece of crap
on October 27, 2023
Posted by: THW7
from WA
Notice the one positive review is from an installer. Try to download a user manual, I dare you, I called C.S. and was told, they won't allow you to. So you buy this piece of crap, want to program it and you're left to you own devices, shts buried in the software, it isn't intuitive, or you can call the "technician" you know the kid that barley graduated from HS, but managed to take a few classes and works for uncle Sid to fix it, he has the manual.
Wouldn't buy again, in fact I'm thinking of yanking the thing out and replace it with a reputable company's product.
Wouldn't buy again, in fact I'm thinking of yanking the thing out and replace it with a reputable company's product.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, October 30, 2023
Hi, we're sorry to hear you're having trouble locating this. Below I listed the link to access this information, please feel free to get in touch with us by navigating to the top of this page. https://customer.resideo.com/resources/techlit/TechLitDocuments/69-0000s/69-2761EFS.pdf
Written by a customer while visiting resideo.com
Customer Rating
5
Works great!
on May 4, 2021
Posted by: CharlesT
from Los Angeles, CA
Frequency of use:Daily
Gender:Male
Replaced some other brand WIFI thermostats, these have a better PID algorithm and better electronic components in the controller.
Written by a customer while visiting resideo.com
Customer Rating
2
Make this thermostat easier to use
on October 1, 2021
Posted by: Bob27111
Frequency of use:Daily
Gender:Male
So unuserfriendly to program that the temperature in our office is never comfortable.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, October 4, 2021
Hi, thanks for sharing your experience with us. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us. -Jerry
Written by a customer while visiting resideo.com