Customer reviews from resideo.com
Honeywell - TH8110R1008 Vision Pro 8000 Touch Screen Single Stage Thermostat
Average customer rating
2.5
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
13
4 Stars
6
3 Stars
5
2 Stars
14
1 Star
26
25%of customers recommend this product.
(
13 out of
52)
Customer Reviews for Honeywell - TH8110R1008 Vision Pro 8000 Touch Screen Single Stage Thermostat
Customer Rating
2
Can't set the time
on November 16, 2023
Posted by: Brian33333
from Austin, TX
Mine doesn't have an option in the menu, to set the time, and the time being displayed is incorrect. It is currently 2:02pm and the unit shows 1:45am. No problems other than that, but why isn't the time setting option in my menu?
Response from resideo.comBy Joey, Customer care, November 17, 2023
Hi, thanks for reaching out, below I listed the steps to change the time setting, if you're not showing this from the menu please get in touch with us for support by navigating to the top of this page.
1. Select menu.
2. Arrow down to date/time and select.
3. Press select on time.
4. Adjust the setting and select done to save.
1. Select menu.
2. Arrow down to date/time and select.
3. Press select on time.
4. Adjust the setting and select done to save.
Written by a customer while visiting resideo.com
Customer Rating
1
Can't set date and time
on November 15, 2023
Posted by: steve76
from Vancouver, BC
This was installed by a professional and I cannot change the date/time. From searching the web this appears to be a common problem for others. Following the instructions and tapping the current time does not work. There is also no Date/Time option in the menu.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, November 16, 2023
Hi, we're sorry to hear you're having trouble with setting the clock, below I listed steps to complete this.
1. Select menu.
2. Arrow down to time and date and select.
3. Select time.
4. Adjust the setting and press done to save.
1. Select menu.
2. Arrow down to time and date and select.
3. Select time.
4. Adjust the setting and press done to save.
Written by a customer while visiting resideo.com
Customer Rating
2
Touchscreen Issues
on November 14, 2023
Posted by: LMS1
from Newtown, PA
After several years of relatively faultless operation, the touchscreen is not operating properly. When you press the location on the screen that you want to operate, it does not work, or it recognizes the function next to it. Eventually figured out that the touchscreen is no longer synched with the location of the virtual buttons. It is an adventure (not positive) to try to make adjustments using the touchscreen, sometimes just not possible.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, November 16, 2023
Hi, we apologize you're experiencing this with your unit. Please feel free to get in touch with us for support by navigating to the top of this page.
Written by a customer while visiting resideo.com
Customer Rating
5
Stop Aux Heat from Coming In Unnecessarily
on November 8, 2023
Posted by: Jeffke
from Columbia Gorge, Washington
To RSIT: I had the same problem. Even when the thermostat called for one degree of rise and it was warm outside, the thermostat used Aux Heat, at unneeded expense. It's a programming issue. I see by your photo that you have an outside temp sensor, which is needed to remedy this issue. This is how to fix it: In your installer programming, there is an Aux Heat Lockout setting. Input 40 degrees. That will prevent Aux Heat from coming in above that outdoor temp. The result is that the thermostat will have a heating cycle with normal recovery and no Aux Heat. Below 40 degrees outside, you will still have Aux Heat supplement the heating.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Uses more energy than non-programmable thermostat
on October 29, 2023
Posted by: rsit
from Seattle, WA
This is our first heating season in our house, equipped with a heat pump and a Honeywell TH8320R1003 thermostat, professionally installed. When the heat comes on in the morning, it “always” uses Auxiliary Heat, which draws 5 times as much current as regular heat. By “always”, I mean every single day. As others note, there doesn't seem to be a decent manual or support article for this thermostat. We are finding that our heating actually uses less energy in a day if we don’t program the thermostat – if it stays at the same temperature all the time, so Aux Heat isn’t needed. A programmable thermostat is supposed to save energy. This one wastes it. I'm hoping Honeywell will either prove me a fool, by offering a simple way to keep Aux Heat from coming on, or recommend a more suitable thermostat.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Piece of crap
on October 27, 2023
Posted by: THW7
from WA
Notice the one positive review is from an installer. Try to download a user manual, I dare you, I called C.S. and was told, they won't allow you to. So you buy this piece of crap, want to program it and you're left to you own devices, shts buried in the software, it isn't intuitive, or you can call the "technician" you know the kid that barley graduated from HS, but managed to take a few classes and works for uncle Sid to fix it, he has the manual.
Wouldn't buy again, in fact I'm thinking of yanking the thing out and replace it with a reputable company's product.
Wouldn't buy again, in fact I'm thinking of yanking the thing out and replace it with a reputable company's product.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, October 30, 2023
Hi, we're sorry to hear you're having trouble locating this. Below I listed the link to access this information, please feel free to get in touch with us by navigating to the top of this page. https://customer.resideo.com/resources/techlit/TechLitDocuments/69-0000s/69-2761EFS.pdf
Written by a customer while visiting resideo.com
Customer Rating
1
very frustrating
on October 1, 2023
Posted by: rlox
from Oregon
Frequency of use:Daily
Gender:Female
To begin with, this thermostat was installed, with my new HVAC system, without my approval or consideration of my preference. It does NOT suit my needs. The tech set it up for automatic running. The temperature results gave me a miserable, sleepless night. Trying to shut down the automatic function has been very frustrating.
No, I would not recommend this to a friend.
Response from resideo.comBy Maria, Support, October 2, 2023
Hi rlox, we are sorry to hear about this. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be.
Written by a customer while visiting resideo.com
Customer Rating
2
Will not stay connected to WiFi
on April 30, 2023
Posted by: Rodd
from Naples,FL
Frequency of use:Monthly
I have had this thermostat for a year and no matter what I do it will not stay connected to WiFi. That is my only complaint. Can someone help?
No, I would not recommend this to a friend.
Response from resideo.comBy Jerry, Support, May 3, 2023
Hi Rodd, we'd be happy to help get you connected so you can manage your thermostat remotely. You can find ways to get in touch by visiting our Support Center link at the top of the page.
Written by a customer while visiting resideo.com