Customer reviews from resideo.com
Honeywell - TH8110R1008 Vision Pro 8000 Touch Screen Single Stage Thermostat
Average customer rating
2.5
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
13
4 Stars
6
3 Stars
5
2 Stars
14
1 Star
26
25%of customers recommend this product.
(
13 out of
52)
Customer Reviews for Honeywell - TH8110R1008 Vision Pro 8000 Touch Screen Single Stage Thermostat
Customer Rating
5
equipment failure
on April 24, 2020
Posted by: Exquisite Heat
from New York city metro area
Gender:Male
After three years the back plate failed to connect 24 vac to the thermostat, After changing the back plate the thermostat performed properly. The first indication was when programming a wireless sensor the add device message was that 24 volts were needed. In addition the existing sensor did not provide any light on the unit, after new batteries were installed. A new sensor had to be entered. I suggest a more robust circuit to resist damage from potential surges on the 24 volt circuit. I would like to send the damaged parts back for research and improvement and possible replacement. ( That is what I do with my work.)
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Uses more energy than non-programmable thermostat
on October 29, 2023
Posted by: rsit
from Seattle, WA
This is our first heating season in our house, equipped with a heat pump and a Honeywell TH8320R1003 thermostat, professionally installed. When the heat comes on in the morning, it “always” uses Auxiliary Heat, which draws 5 times as much current as regular heat. By “always”, I mean every single day. As others note, there doesn't seem to be a decent manual or support article for this thermostat. We are finding that our heating actually uses less energy in a day if we don’t program the thermostat – if it stays at the same temperature all the time, so Aux Heat isn’t needed. A programmable thermostat is supposed to save energy. This one wastes it. I'm hoping Honeywell will either prove me a fool, by offering a simple way to keep Aux Heat from coming on, or recommend a more suitable thermostat.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
3
Yep, it's a thermostat
on September 8, 2020
Posted by: krazymojo
Gender:Male
It's a programmable thermostat... It has vacation mode... Supports control of a humidifier. Cool. Here are two things my unit does not do:
1) does not automatically switch between heat and cool modes. The manual says some units don't have this feature. Phooey! Already, the temp programming of this unit consists of specifying a desired low/high temp range for each time period so it's reasonable to expect it would switch between heat and cool. In 2020, there's no excuse. Step up your game, Honeywell.
2) This unit is a "learning" device that learns how long it takes to heat/cool the house. This means it records the time and duration of the cycles over a period of days/weeks in order to calculate. This unit does not give the owner access to this information; this is useful information... and it's information provided by competitors (like Goggle's Nest).
1) does not automatically switch between heat and cool modes. The manual says some units don't have this feature. Phooey! Already, the temp programming of this unit consists of specifying a desired low/high temp range for each time period so it's reasonable to expect it would switch between heat and cool. In 2020, there's no excuse. Step up your game, Honeywell.
2) This unit is a "learning" device that learns how long it takes to heat/cool the house. This means it records the time and duration of the cycles over a period of days/weeks in order to calculate. This unit does not give the owner access to this information; this is useful information... and it's information provided by competitors (like Goggle's Nest).
No, I would not recommend this to a friend.
Response from resideo.comBy Support, September 21, 2021
Hi, the thermostat does have the auto changeover feature which will allow for switching modes automatically. Once your thermostat has been connected four two months to your account, you'll begin receiving energy reports. If you have more questions on any of this information, please visit the Support Center link at the top of the page for ways to get in touch. -Jay
Written by a customer while visiting resideo.com
Customer Rating
1
Awful product
on January 21, 2021
Posted by: mk50
from washington DC
Very difficult to register and activate, once installed, awful user experience
Buy a Nest instead
No, I would not recommend this to a friend.
Response from resideo.comBy Support, July 16, 2021
Hi, we can tell you're frustrated and would like the opportunity to help. Our Support Center link at the top of the page lists the ways you can get in touch.
Written by a customer while visiting resideo.com
Customer Rating
2
Will not stay connected to Wi-Fi
on June 19, 2021
Posted by: tk11069
from Dallas
Gender:Male
Works great as a thermostat but can't take advantage of the wi-fi options because it keeps dropping and now won't connect at all.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, July 16, 2021
Hi, we'd be happy to help get you connected so you can manage your thermostat remotely. Find ways to get in touch by visiting our Support Center link at the top of the page.
Written by a customer while visiting resideo.com
Customer Rating
2
Loses WiFi connection often
on October 1, 2021
Posted by: C.D.F.
from Phoenix, AZ
Frequency of use:Daily
Gender:Female
We had a new heat pump installed four days ago. This thermostat was installed by them as part of our purchase of the heat pump. We had the choice of getting the thermostat by itself, or getting it with RedLINK. We chose RedLINK because we thought it would be convenient to use our phones, or other devices, to control the temperature or change the schedule. I’m giving it two stars because when it works, it works fine. However, the thermostat has lost WiFi connection at least once every day since it was installed. Before someone gets the idea that we have a poor connection, or that the thermostat is far away from our router, we do not, and it is not. Our WiFi connection is very strong, and we never have issues with any other devices in the house. The thermostat is 15 feet away from the router, which has the RedLINK connected to it even closer to the thermostat. The RedLINK loses it’s connection, which causes an issue with the thermostat that we can’t live with. When it loses its connection, it automatically goes into recovery mode and sets the temperature to 75 degrees. Where we live, this would be a giant electric bill in the summer when we need the air conditioning the most. Luckily, I’m working from home, and can fix this by resetting the RedLINK when this happens. I worry, though, that if we aren’t home, this could happen and have our air conditioning running constantly until we’re back home to fix it. As soon as we can afford it, we’re replacing this with a smart thermostat that will work consistently.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, October 4, 2021
Hi, this is not something you should expect and we apologize for the experience. Our Support Center link at the top of the page has all the ways you can get in contact with us to discuss where the issue may be. -Jerry
Written by a customer while visiting resideo.com
Customer Rating
1
WiFi problem
on September 19, 2020
Posted by: JakeMan
from Maryland
Frequency of use:Daily
Gender:Male
Everything was fine with Honeywell controlling my thermostat until I changed my internet service provider. You would think the settings on the thermostat would continue regardless of whether you have internet access or not. NOPE, everything shut down when I switched the ISP, you can’t just set the thermostat to ignore internet connection and set it manually. I did this on a Friday and couldn’t get help until the following Monday, cold weekend, no thermostat. I’m changing my thermostat to an old analog with a mercury switch.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, July 16, 2021
Hi, we'd like to help get your thermostat connected. Our support team is available 7 days a week - just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help!
Written by a customer while visiting resideo.com
Customer Rating
1
The display reads 46°
on October 2, 2021
Posted by: Cuaf
The display reads 46°, but my infrared heat gun reads 63° I'm not even sure where to start troubleshooting this issue
No, I would not recommend this to a friend.
Response from resideo.comBy Support, October 4, 2021
Hi Cauf, we're more than happy to look into this for you. Please visit our Support Center link at the top of the page for ways to get in touch. -Jerry
Written by a customer while visiting resideo.com