Customer reviews from ASUS.com
ROG XBOX Ally 7" 1080p FHD 120Hz Touchscreen Gaming Handheld AMD Ryzen Z2 A 16GB RAM 512GB SSD White - Windows
Average customer rating
4.5
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
16
4 Stars
7
3 Stars
3
2 Stars
0
1 Star
0
Customer Reviews for ROG XBOX Ally 7" 1080p FHD 120Hz Touchscreen Gaming Handheld AMD Ryzen Z2 A 16GB RAM 512GB SSD White - Windows
Customer Rating
5
Yes! Yes! Buy this!
on December 3, 2025
Posted by: mama_to_mbga_6583
[This review was collected as part of a promotion.] The ASUS ROG Xbox Ally has a 7” screen that is crystal clear screen that projects beautiful color. The volume goes pretty loud. The battery seems to last awhile. This fits really well in my hands and also in a child’s hands. The weight isn’t too heavy which I was really impressed with. I know this product can do way more and I’ve barely scratched the surface. I highly recommend for any gamer you know!
Written by a customer while visiting influenster.com
Customer Rating
4
You'll love it, depending on your primary use for
on December 4, 2025
Posted by: ashleys1003_9222
[This review was collected as part of a promotion.] I received this product for free from Influenster and ASUS in exchange for my honest review. First off, the build quality? Legit solid. It feels premium in your hands, like something that should deliver a full portable-gaming experience. But here’s the thing, it’s basically an iPad in cosplay.
I wanted to completely love it, but it looks like a handheld console with its three different gaming aesthetics, but once you start using it, you realize it’s really just a handheld computer that can play games—not something that gives you that true, immersive gamer vibe. The controls especially. They look slick, but functionally they feel more decorative than operational. You can definitely use them, but they don’t deliver the responsiveness or precision you’d expect from an actual gaming handheld.
Concerning the software, downloading games has been a headache, although it connects to WiFi flawlessly. Titles show an error saying they’re already downloaded, yet they don’t appear in the library. Nothing kills the mood faster than wanting to dive into a new game and instead getting stuck in digital limbo.
Lastly, the features have "glitches". For example, the keyboard. Several times I was trying to sign in with my password on the lock screen and the keyboard wouldn’t activate properly.
Overall, the system has great hardware quality, and the concept is cool. But if you’re buying this expecting a true handheld-console experience, this isn’t quite that. It’s more like a tablet.
Still solid, but definitely has some issues.
Written by a customer while visiting influenster.com
Customer Rating
4
unique design for gamers/computer users
on December 5, 2025
Posted by: stephhgee_1559
[This review was collected as part of a promotion.] The design is pretty unique (to me), with the wide and tall screen, control buttons on the back, the lights, its similarity to a controller which also makes for a comfortable hold. Some games are not compatible with the device, with some being workable to play and others not so much, and the apps will say whether or not they’re compatible. I didn’t do too much in the way of using it like a computer, but I like that it can be used as such, and that it can control your computer if you have Windows 11. The set up was easy, and I did find it to be a bit of a learning curve just trying to figure out all the controls to play games, but I picked it up quickly.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on December 5, 2025
Posted by: kadies8_7888
[This review was collected as part of a promotion.] Feedback of this is very helpful and the setup is easy Love the design of it and can hold perfectly in your hands. Button are all in tact and the materials is genuine.
Written by a customer while visiting influenster.com
Customer Rating
4
Get yourself one gamers !!!!
on December 6, 2025
Posted by: beauty_skincare_fan_6197
[This review was collected as part of a promotion.] I've never owned a hand held gaming system before and this one is super cool. It's works amazing and connects right away. It isn't slow at all and is easy to hold . The controls are a little confusing but it's like a Xbox controller I am kinda confused on how to work it all. I'm still learning as I go. This is a PC and Xbox in one and is a very cool item . It's got great siound and picture as well. It's kinda pricey but worth it. Take it with you on the go anytime. Only issue I have is everything is little print and I have a hard time reading and working it. I highly recommend!!!!
Written by a customer while visiting influenster.com
Customer Rating
5
Best on market
on December 13, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This is one of the best products on the market. My teenager loves it, he can connect to T.V. with his dock( extra did not come with product) and play with his friends. It is charged with in a couple hours. Comes with cable. Has a great grip the handles are very comfortable when playing.
Written by a customer while visiting influenster.com
Customer Rating
5
gaming on the go
on December 26, 2025
Posted by: x3nowildfir3
from Knoxville, TN
[This review was collected as part of a promotion.] So far I am enjoying gaming on the go, I go to a lot of Doctor's appointments and the Rog Xbox ally goes with me. My play anywhere games from my Xbox series x are installed on my Rog Xbox ally
Written by a customer while visiting ASUS.com
Customer Rating
3
It has potential…
on January 2, 2026
Posted by: courtneys301_7891
[This review was collected as part of a promotion.] I think this is a solid device with good hardware. That being said, it leaves a lot to be desired. It really feels like a beta release. It’s hard to navigate, the keyboard disappears randomly, and several games have a tendency to lag. All of which makes for a frustrating gaming experience. I hope to see some updates in the coming months that make this device more of an easy reach. As far as comfort goes, I love the ergonomic design. It has a really good hand feel. I like the color; white is classy in my opinion.
Response from influenster.comBy Leonardo, CLM, January 15, 2026
Hi courtneys301_7891,
We are really sorry to hear about the keyboard and navigation issues you are experiencing with your new ASUS ROG Xbox Ally, this is definitely not the norm and is not the kind of experience we want our customers to have with any of our products. There will be updates in the future so we recommend keeping your device on the latest firmware versions which can be found from the link below. Your feedback is very important to us, we do stand behind our product and we continuously strive to improve our products as well as our processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2510032369-0003" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
https://rog.asus.com/gaming-handhelds/rog-ally/rog-xbox-ally-2025/helpdesk_bios/
We are really sorry to hear about the keyboard and navigation issues you are experiencing with your new ASUS ROG Xbox Ally, this is definitely not the norm and is not the kind of experience we want our customers to have with any of our products. There will be updates in the future so we recommend keeping your device on the latest firmware versions which can be found from the link below. Your feedback is very important to us, we do stand behind our product and we continuously strive to improve our products as well as our processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2510032369-0003" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
https://rog.asus.com/gaming-handhelds/rog-ally/rog-xbox-ally-2025/helpdesk_bios/
Written by a customer while visiting influenster.com