Customer reviews from ASUS.com
ROG XBOX Ally 7" 1080p FHD 120Hz Touchscreen Gaming Handheld AMD Ryzen Z2 A 16GB RAM 512GB SSD with 3-month - Windows
Average customer rating
4.6
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
11
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for ROG XBOX Ally 7" 1080p FHD 120Hz Touchscreen Gaming Handheld AMD Ryzen Z2 A 16GB RAM 512GB SSD with 3-month - Windows
Customer Rating
5
Perfect handheld
on November 3, 2025
Posted by: nikib5_2236
[This review was collected as part of a promotion.] We love this handheld gaming console. The graphics are great for a handheld and it’s pretty fast as well. I’d say the performance is top tier for this type of gaming console. It fits comfortably in my hand. Not too heavy but not too light either. Feels pretty durable and like it will last a good while
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing Gaming Innovation!
on November 8, 2025
Posted by: melissakatelynclowd_3675
[This review was collected as part of a promotion.] This thing is amazing! I love the portability of it and the versatility of gaming choices. I actually used this to play World of Warcraft on the go while out of state. Def a must have for gamers, especially even PC gamers who travel.
Written by a customer while visiting influenster.com
Customer Rating
4
Awesome!
on November 14, 2025
Posted by: krissywil_9295
[This review was collected as part of a promotion.] This handheld is amazing! It’s super compact and lightweight, the display is nice and clear, and the battery life is superb. The only downfall I have for this console is that it is advertised as a handheld xbox, but this device is no such thing. It allows for you to play xbox games with subscription game pass or games that you own through the xbox console. I think the advertising is a bit misleading but overall the device is very versatile and convenient.
Written by a customer while visiting influenster.com
Customer Rating
5
Awesome handheld device!
on November 23, 2025
Posted by: bpavi_2699
[This review was collected as part of a promotion.] This handheld gaming device is really cool, I love that I can relax in bed and play Xbox/PC games and or watch stuff in the comfort of my bed and blankets, and you can bring it anywhere which is so convenient. It runs really well and you can do so much on it, it's honestly like a mini computer. It was very easy to set-up and the button layout is similar enough to an Xbox controller that I didn't have any issues adjusting/playing. My only complaint is that it is on the heavier side to hold so if you want to lay down and play it, it can hurt your wrists to hold up after a while unless you have it propped up.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing device
on November 24, 2025
Posted by: ashleyk21c4_222
[This review was collected as part of a promotion.] My husband is absolutely obsessed with this device! He plays on it for hours every day. It’s like a mini computer and console in one. I’m an in home pet sitter, so we stay at people’s houses constantly. It’s so nice for him to have something to play on while away from home. I couldn’t recommend it more if you travel a lot but still want to play PC/Xbox games. It’s very lightweight and feels like you’re playing with a console remote. It has amazing graphics as well!
Written by a customer while visiting influenster.com
Customer Rating
3
Convenient
on November 25, 2025
Posted by: cubbybear2_5209
[This review was collected as part of a promotion.] The initial setup was easy but took a little bit but after that things went smoothly. The graphics and sounds are good and it fits nicely in your hands. I like that it's portable and you can take it with you places to play games. The battery life doesn't last long and could be better.
Response from influenster.comBy Chantae, CLM, November 27, 2025
Dear Cubbybear2_5209,
Thank you for sharing your experience with the ROG Xbox Ally. We are glad to hear you found the setup smooth and enjoyed the graphics, sound quality, and portability of the device. We sincerely apologize, however, for the disappointment caused by the shorter battery life.
To help optimize battery performance, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510032369-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
Thank you for sharing your experience with the ROG Xbox Ally. We are glad to hear you found the setup smooth and enjoyed the graphics, sound quality, and portability of the device. We sincerely apologize, however, for the disappointment caused by the shorter battery life.
To help optimize battery performance, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510032369-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
Written by a customer while visiting influenster.com
Customer Rating
4
Really well built
on November 28, 2025
Posted by: horslessdude_2746
[This review was collected as part of a promotion.] Very well built and can handle multiple games. I love that they let you use epic games store, steam, and Xbox game pass. Mostly the games run very well, though I have noticed that there are some issues with the games when switching between apps, hence why the 4 stars. It's very comfortable in your hands and has vents on the back so it doesn't overheat as easily. I would say it's nice to get if you plan on traveling a lot.
Written by a customer while visiting influenster.com
Customer Rating
5
Fun to play!
on December 1, 2025
Posted by: ktott87_3377
[This review was collected as part of a promotion.] I love this system. It is easy to set up and get games. I don’t use as much as I want but it’s great on the weekends. It seems sturdy and well put together. I love how easy it is to hold and play! Great for a gift as well!
Written by a customer while visiting influenster.com