Customer Reviews for Henkel - Dial Gold Liquid Hand Soap, 128 oz - Orange
Customer Rating
1
Major issue with this soap
on June 23, 2021
Posted by: Disappointed
from Oakland, CA
Gender:Female
I bought the one gallon refill of Dial Gold -- one for my household, one for my office, and one for my husband's office. Filled up all the soap dispensers in the bathrooms, kitchen, laundry room, and at the office bathroom and kitchen. Then discovered that this very thick liquid becomes very runny - consistency of water -- and doesn't foam up or seem to work anymore if it is mixed with even a small amount of any other soap left behind in the dispenser. I've never had this happen before with any other liquid soap. I will continue to buy Dial bar soap, but I'm done with Dial liquid.
Have used this for years, but with latest purchase, something has changed drastically. As others have found, absolutely no suds...none..and so watery as to make you question whether it can even be called soap.
Now with the pandemic outside, when we most need a very high quality hand soap, Dial is on the floor about quality, but is up to the sky on price! It Is just a kind of " liquid " that is almost imposible to scrub because come down from hands so quickly and nothing of foam either. We understand the actual situation BUT THE PRICE IS THE DOUBLE when the quality is completely down! Im so mad...this is the second refill bottle that I found the same poor quality and expensive! I did try to mix it with another hand soap brand to "at least dont trow it away" BUT NOTHING! Is like trying to mix water and oil. WORSE PRODUCT EVER!
I bought 4 bottles of this product at my local market (7/15/20)......antibacterial to combat the virus......The "Gold" really smells bad on my hands after use.... I opened a bottle and the smell of the soap is the same---stinky!! I need to get something else quickly as Gold's smell to me is terrible.
I am chemically sensitive. My body requires no scents. This is the closest that I can get to no scent- or at least somewhat tolerable. Can you please manufacture more of this for us ‘very sensitives’ ? (Better yet NO SCENT)
Dial's antibacterial hand soap is gentle on my hands, which I have to wash often. Other soaps that advertise being gentle have left my hands raw after a few days of use. Dial gold soap cleans well and has a clean, fresh smell. I don't care for the heavy perfume types. Personally, I love it!