Customer reviews from dialsoap.com
Henkel - Dial Gold Liquid Hand Soap, 128 oz - Orange
Average customer rating
4.2
(412 Reviews)
Rating breakdown 412 reviews
5 Stars
289
4 Stars
47
3 Stars
11
2 Stars
7
1 Star
58
60%of customers recommend this product.
(
81 out of
136)
Customer Reviews for Henkel - Dial Gold Liquid Hand Soap, 128 oz - Orange
Customer Rating
1
Why did you change this product?
on May 2, 2025
Posted by: Carole
What happened to this Liquid Dial Soap - Gold? I've used it for years and loved it, now it's different and smells like men's cologne or deodorant? It's bothering my allergies. Why did you change it? I have two huge refill bottles that I'll have to throw out or give away. How do I find the old version?
No, I would not recommend this to a friend.
Written by a customer while visiting dialsoap.com
Customer Rating
1
New formula stinks
on March 11, 2025
Posted by: Grund
The new aloe formula literally stinks and does not lather like the non-aloe version.
You are forcing me to go with another brand.
Bring back the original formula.
You are forcing me to go with another brand.
Bring back the original formula.
No, I would not recommend this to a friend.
Written by a customer while visiting dialsoap.com
Customer Rating
1
COVID era and now comparison
on February 23, 2025
Posted by: Gary
from United States
I have a big refill bottle of the orange anti bacterial liquid soap and small pump bottle left over and stamped of date of production in the height of COVID. I put them both side by side with the same product of 2025 production dated bottles and you can clearly tell the 2025 production dated bottles looked like they were watered down compared to the COVID dated bottles. Hand washing comparison was 2 pumps of COVID dated bottles had tremendous amount of cleaning and foam compared to 2025 dated bottles with 2 pumps and hardly to any foaming and poorly cleaning of your hands. Love the product but glad I had a comparison of a few years apart! Product should be consistent from 1st day of production.
No, I would not recommend this to a friend.
Written by a customer while visiting dialsoap.com
Customer Rating
1
Nope.
on February 3, 2025
Posted by: Ashley
from Alabama
You changed your formula. Please get rid of the aloe. It just globs now. I use to wash my face with it. It sucks now.
No, I would not recommend this to a friend.
Written by a customer while visiting dialsoap.com
Customer Rating
5
Antibacterial
on January 19, 2025
Posted by: Ol faith
from Leander TX
It's been used in my family for years . We will continue to use it because it is 100% antibacterial great for the kids after playing outside. Especially with covid and everything.
I would recommend this to a friend!
Written by a customer while visiting dialsoap.com
Customer Rating
1
Check out good n not so good ingredients or reasons not to use.
on January 10, 2025
Posted by: Puma
My doctor (dermatologist)recommended it to be used 2xday. It irritated my skin. By the end of the week my skin was burning and peeling. I considered a trip to the ER, but was able to see my doctor who treated it w hypochlense antiseptic skin cleanser, saline wash, and mupirocin ointment 2x day for 2 weeks. I am now back to normal. Evidently some individuals r unable to use certain soaps. Dial liquid antibacterial dis not work for me...too harsh. Sorry.
Response from dialsoap.comBy Kurt, Team Clean Adviser, January 31, 2025
We are sorry to hear about your experience towards our Dial products. The changes aim to provide a better performance towards our consumers. Though the product has been tested to be safe, there are still consumers who may be limited towards other ingredients. Your safety is or top priority and we'd like to know more about your experience for us to assist you. Please feel free to experience us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product!
Written by a customer while visiting dialsoap.com
Customer Rating
1
Who asked for aloe??
on December 19, 2024
Posted by: Cy90
from Virginia
Go back to old formula!! I used this soap for YEARS to heal my tattoos and I loved it. Now I can’t use this! It’s sad a company has to change a good thing after many years and ruin it! There was nothing wrong with the old formula!
No, I would not recommend this to a friend.
Response from dialsoap.comBy Kurt, Team Clean Adviser, December 27, 2024
We are sorry to hear about your experience towards the Dial Liquid Hand Soap. The improvements we've made are supposed to make the product gentle on skin. Our priority is your safety, and we'd like to know more about the concern for us to provide assistance, please feel free to contact us through this website
https://www.henkel.com/contact-us.
Thank you for the love and support for our product!
https://www.henkel.com/contact-us.
Thank you for the love and support for our product!
Written by a customer while visiting dialsoap.com
Customer Rating
1
horrible
on December 16, 2024
Posted by: JMXP
I bought it a few weeks ago and I am totally dissapointed, it does not lather, rather falls to the sink in glops of a yellow substance that clings to the sink
Response from dialsoap.comBy Kurt, Team Clean Adviser, December 27, 2024
We are sorry to hear about your experience towards our Dial product. The product should provide enough lather and should not leave any stains on your sink. We'd like to know more about the concern for us to assist you, please feel free to contact us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product!
Written by a customer while visiting dialsoap.com