Instructions could be simpler. Not obvious how to use this unique product.
Response from DysonBy Customer Service, Harpreet K, January 19, 2025
Hello, thank you for your feedback regarding the Dyson Airwrap™ multi-styler and dryer Curly+Coily. We appreciate your insight and apologize for any confusion you have experienced with the product instructions. We understand that using a unique product like the Airwrap can be challenging initially. In the meantime, we recommend checking out our online tutorials and styling tips, which might provide additional guidance. We value your patience. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Kindest Regards, Harpreet K
Straighten my hair with the blow dryer is good but no matter what I do my curls will not hold. I tried to schedule a virtual however there is no opening until April. I have spent this money for this devise and it just doesn’t work well
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, January 19, 2025
Hello Ericka, we appreciate your detailed feedback and are sorry to hear about your experience with your Dyson Airwrap. We understand this might have impacted on your overall experience. We do not want our valuable customers to face this kind of difficulty. To fix the issue with your Dyson, we request you to reach out to Dyson support channels through our official website by initiating chat and you can also connect with us on call (1-866-693-9766). Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Harpreet K
I bought two months ago and still trying to figure how to make it work with my medium length, wavy, baby fine hair. At this point, I can only seem to make it too flat at roots and too straight. I'm still looking at YouTube to help me figure it out.
Response from DysonBy Customer Service, Harpreet K, January 19, 2025
Hello, thank you for sharing your experience with the Dyson Airwrap™ multi-styler and dryer Curly+Coily. We appreciate your feedback and are sorry to hear that you are having difficulties achieving the desired results with your medium-length, wavy, baby-fine hair. We aim to improve our tutorials and user guides to make the styling process easier for our customers. We value your patience. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Kindest Regards, Harpreet K
It works so great. I’m a hairstylist of 30 years and this is alot easier on my wrist than using a curling iron. Now my clients can do their hair just like I can. Wish the cool Button was little more user friendly.
Purchased this last month and so glad I did. This has been a game changer in our household of 3 girls. We have used it for curling and straightening. It was easy to learn how to use.