Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: Sbrass
Verified Purchase:Yes
I have fine curly frizzy hair and I’ve watched countless how-to videos. The air wrap does not work on my hair. I can’t get it smooth and the style doesn’t hold. I’ve tried so many recommendations for styling products but nothing seems to work. I’ll be returning.
Response from DysonBy Customer Service, Rubaid K, October 10, 2025
Thank you for sharing your feedback. We regret that the Airwrap has not delivered the styling results you were hoping for, especially considering your efforts to follow tutorials and product recommendations. We understand how challenging it can be to manage fine, curly, and frizzy hair, and we appreciate you taking the time to share your experience. Your input is valued and taken seriously. If you are open to it, we would be glad to explore ways to improve your results, whether through tailored styling techniques, guidance on product layering and hair preparation, or adjustments to airflow and heat settings that may better suit your hair type. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you achieve the best possible styling experience.
Written by a customer while visiting Dyson
Posted by: scwell
Gender:Female
Verified Purchase:Yes
I was skeptical about how well the Dyson Airwrap worked, but after using it for a couple of weeks, I'm hooked. My favorites are the firm paddle brush and smoothing attachments. I can go from a wet head to completely dry and straight in about 5-7 minutes. Love that it removes a whole step of using a flat iron, which saves time and also means less heat damage to my hair. Plus my hair doesn't get tangled up while using the product.
I do need to figure out the curling wand. So far my curls aren't holding as well as I'd like, but with some practice, I'll get that down. There are lots of videos and helpful tools available to overcome this obstacle.
The product comes in a beautiful storage box and is well packaged. It's easy to assemble the attachments on the wand and the buttons are in a good position. The ergonomics is a win for me as it's very easy to hold and use.
I appreciate the technology used in not only product, but the after care. So much information is available to help you have success using the Dyson Airwrap.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: zimplem
Verified Purchase:Yes
My hair is a mess after using this. I am sorry I bought it. Not one of Dyson's better products.
Response from DysonBy Customer Service, Rubaid K, August 13, 2025
Thank you for sharing your experience. We are truly sorry to learn that the product has not delivered the results you anticipated and that it has left your hair feeling less than its best. We understand how disappointing it can be when a styling tool does not meet your needs, particularly from a brand you trust. Our objective is to enhance the natural beauty of your hair while making styling both easier and more effective. If you are open to it, we would be pleased to learn more about your hair type and routine in order to offer personalized tips or review optimal setting. Please contact our support team at askdysonUS@dyson.com. We will be happy to assist you. Your feedback is invaluable as we continue to refine our products and services. Dyson extends its best wishes for your continued health and happiness.
Written by a customer while visiting Dyson
Posted by: Roxy
Verified Purchase:Yes
Voy a dar mis más sinceras opiniones, quería calificar con una estrella pero le daré 2 y explico porque!
No vale de mucho mi comentario, pero hace un mes me regalaron la Dyson y honestamente tuve que hacer prueba de autenticidad porque no podía creer que estuviera tan mal, el cepillo no funciona parece que viene derretido de donde se coloca, o se derritió por el aire no se!!! Y tienes que agarrar poco cabello en cada accesorio que uses no importa en cual, literal muy poco cabello!!! Y si agarras más el seguro no funciona, el artefacto te queda en el cabello y la Dyson en la mano, está demasiado sobrevalorada, lo peor no la puedo regresar fue un regalo y me da mucha vergüenza que mi pareja haya gastado tanto dinero, y yo estaba tan emocionada; no puedo negar que le di una estrella más, porque al menos si dispones 3 horas de tu tiempo, (en mi caso, pues mi cabello es largo) pues te maltrata menos el cabello que las máquinas tradicionales, la presentación es muy linda, y el color ni se diga, pero los resultados en lo personal no fue para mi. Me duele más a mi; este comentario que a Dyson lo prometo.
No vale de mucho mi comentario, pero hace un mes me regalaron la Dyson y honestamente tuve que hacer prueba de autenticidad porque no podía creer que estuviera tan mal, el cepillo no funciona parece que viene derretido de donde se coloca, o se derritió por el aire no se!!! Y tienes que agarrar poco cabello en cada accesorio que uses no importa en cual, literal muy poco cabello!!! Y si agarras más el seguro no funciona, el artefacto te queda en el cabello y la Dyson en la mano, está demasiado sobrevalorada, lo peor no la puedo regresar fue un regalo y me da mucha vergüenza que mi pareja haya gastado tanto dinero, y yo estaba tan emocionada; no puedo negar que le di una estrella más, porque al menos si dispones 3 horas de tu tiempo, (en mi caso, pues mi cabello es largo) pues te maltrata menos el cabello que las máquinas tradicionales, la presentación es muy linda, y el color ni se diga, pero los resultados en lo personal no fue para mi. Me duele más a mi; este comentario que a Dyson lo prometo.
Written by a customer while visiting Dyson
Posted by: Lilly
Gender:Female
Verified Purchase:Yes
The curls don’t last. I’ve try with many products to hold the curls without good results.if you want curls buy a curl iron, don’t waste your money on this
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, July 27, 2025
Thank you for sharing your experience. We are genuinely sorry to hear the results didn’t meet your expectations. We understand how frustrating it can be when styling efforts don’t produce lasting curls, even with supportive products, and your disappointment is completely valid. It is important to us that every Dyson product delivers both quality and ease of use. Your feedback will be shared with our product team to help guide future improvements. If you are open to it, we would love to better understand your experience and offer personalized guidance. Please reach out to our customer support team at askdysonus@dyson.com for prompt assistance. Thank you again for your feedback. Best regards, Dyson Marketplace Support
Written by a customer while visiting Dyson
Posted by: Wlb727
Verified Purchase:Yes
My hair looks so fabulous when I use the dyson! Looks like I went to the salon and a professional did my hair
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Donna
Gender:Female
Verified Purchase:Yes
I am so happy with my Dyson air , it is so easy to style my hair. I love it
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Excellent product. Personally it has worked very well for me, my hair is straight wavy. The result I opt for when using it is excellent and meets my expectations.
I would recommend this to a friend!
Written by a customer while visiting Dyson