Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: JmeM
Gender:Female
Verified Purchase:Yes
My husband got me the Airwrap for Christmas knowing it was something I wouldn’t buy for myself. I have never found anything that would curl my hair without it ytoo much volume. However, the Airwrap curls my hair beautifully and I get so many compliments. Also the fly away tamer is amazing! I absolutely love my Airwrap!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Gvamp
Gender:Female
Verified Purchase:Yes
Overpriced and not what I expected does not grab or hold curls like I expected
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 22, 2024
We're sorry to learn that you're not having a 5-star customer service experience . We would value the opportunity to ensure that this is resolved for you.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Customer Rating
5
Simply the Best!
on August 18, 2023
Posted by: Deborah A J
Gender:Female
My hair is a total mess from medication and I felt like I couldn't go out in public with it but Dyson's Complete Styled has helped me be able to calm this mess down and I can't say enough good about.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: FrizzyGrays
Gender:Female
Verified Purchase:Yes
This is a pretty cool tool. I can see how it would be fantastic if you had wavy hair. But for true mixed curly hair, it could not get my hair straight at all.
I would recommend this to a friend!
Response from DysonBy Jasvir Singh, customer service, August 6, 2024
Hello, thank you for providing a review. We are concerned to hear that you are unable to get the desired results. We can imagine how frustrating and disappointing this must be for you. Rest assured, we will do our best to resolve your issue. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: SWBinghamton
Gender:Female
Verified Purchase:Yes
I bought the Dyson Airwrap a month ago specifically to use it to curl my should length fine straight hair. The waves that it gives my hair do not even last a few hours. I love my Dyson hair dryer, and the airwrap is a disappointment. I can not get curls; even when following the instructions in their online videos.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, July 21, 2024
Hi,
Thank you for sharing valuable feedback with us. We have reviewed your concern that you were facing with your Dyson Airwrap. We do apologize for the inconvenience. We admire your feedback and surely work for a better experience. Also, for future queries, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email.
Best wishes,
Ridhu
Dyson Customer Support.
Thank you for sharing valuable feedback with us. We have reviewed your concern that you were facing with your Dyson Airwrap. We do apologize for the inconvenience. We admire your feedback and surely work for a better experience. Also, for future queries, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email.
Best wishes,
Ridhu
Dyson Customer Support.
Written by a customer while visiting Dyson
Customer Rating
1
Ummm... maybe they should stick to vacuum cleaners
on January 23, 2025
Posted by: nnm27
Gender:Female
Verified Purchase:Yes
I have chest length wavy, frizzy hair. I practiced using this product multiple days in a row in an effort to try to learn the proper technique and use it correctly. However, I found that despite all my efforts, it simply would not grab the hair properly. It would maybe grab a couple of hairs, but definitely not a segment of hair. The result was very loose, frizzy waves (even when using lots of product in the hair). I couldn't get it to do anything even remotely resembling the product videos.
After many attempts, I gave up trying to get it to wrap the hair, and tried wrapping the hair myself. It still produced very loose, frizzy waves that lost their shape within minutes.
I tried it on towel dried hair, I tried it on wet hair, I tried it on dry hair. No luck,
I also don't understand how they can claim the product does not cause heat damage. It gets as hot as, if not hotter than, any other curling iron I own.
Lastly, maybe the "cool shot" should be renamed "slightly less than burning hot" shot.
All of this is just my opinion but it really did not work for me at all.
After many attempts, I gave up trying to get it to wrap the hair, and tried wrapping the hair myself. It still produced very loose, frizzy waves that lost their shape within minutes.
I tried it on towel dried hair, I tried it on wet hair, I tried it on dry hair. No luck,
I also don't understand how they can claim the product does not cause heat damage. It gets as hot as, if not hotter than, any other curling iron I own.
Lastly, maybe the "cool shot" should be renamed "slightly less than burning hot" shot.
All of this is just my opinion but it really did not work for me at all.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, January 26, 2025
Hello, thank you for sharing your detailed experience with the Dyson Airwrap multi-styler and dryer Curly+Coily. We regret to hear that the product did not meet your expectations, despite your efforts to use it correctly. We understand how frustrating it can be when a product does not perform as anticipated. The Airwrap is designed to use Coanda airflow to style hair without extreme heat damage. However, we acknowledge that individual results can vary based on hair type and technique. Your feedback about the difficulty in grabbing hair and the performance of the cool shot feature is valuable and will be taken into consideration for future improvements. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Angiem7
Verified Purchase:Yes
I was really surprised at how difficult this air wrap was to use. I’ve been curling my hair for many years and I’ve never experienced such a difficult tool. My hair is thick and naturally wavy. Unfortunately this tool doesn’t work for me because my hair dries too quickly and it’s difficult to separate even with clips. I believe this tool would work better on someone with thinner/finer hair that dries straight. I had to return this air wrap. I ordered the blow dryer in hopes that I can use it better. I really want that healthy blowout with beachy waves!
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 19, 2024
We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Written by a customer while visiting Dyson
Posted by: Lilly
Gender:Female
Verified Purchase:Yes
The curls don’t last. I’ve try with many products to hold the curls without good results.if you want curls buy a curl iron, don’t waste your money on this
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, July 27, 2025
Thank you for sharing your experience. We are genuinely sorry to hear the results didn’t meet your expectations. We understand how frustrating it can be when styling efforts don’t produce lasting curls, even with supportive products, and your disappointment is completely valid. It is important to us that every Dyson product delivers both quality and ease of use. Your feedback will be shared with our product team to help guide future improvements. If you are open to it, we would love to better understand your experience and offer personalized guidance. Please reach out to our customer support team at askdysonus@dyson.com for prompt assistance. Thank you again for your feedback. Best regards, Dyson Marketplace Support
Written by a customer while visiting Dyson