Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: Angiem7
Verified Purchase:Yes
I was really surprised at how difficult this air wrap was to use. I’ve been curling my hair for many years and I’ve never experienced such a difficult tool. My hair is thick and naturally wavy. Unfortunately this tool doesn’t work for me because my hair dries too quickly and it’s difficult to separate even with clips. I believe this tool would work better on someone with thinner/finer hair that dries straight. I had to return this air wrap. I ordered the blow dryer in hopes that I can use it better. I really want that healthy blowout with beachy waves!
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 19, 2024
We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Written by a customer while visiting Dyson
Posted by: Diane
Gender:Female
Verified Purchase:Yes
The airwrap is best purchased so far of 2024. Leaves my hair shiny and a lot of volume. I love the airwrap curling wand, my hair stays for days. Only thing I do wish that the airwrap limited addition one had the bigger around brush to match my mine.
Written by a customer while visiting Dyson
Posted by: Emily
Gender:Female
Verified Purchase:Yes
One of the best purchases I’ve ever made and hate that I’ve waited this long. The ease of styling and time it saves makes it worth the price for me.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Lisa
Gender:Female
Verified Purchase:Yes
Love! Threw away all my random styling tools, just use this.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: rv02
Verified Purchase:Yes
Got it for Christmas and use it every day! Love all the different options!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Leslie
Verified Purchase:Yes
Honestly I don’t love the new dryer. It doesn’t really work well and takes much longer. I actually returned it.
Response from DysonBy Teanna, Voice of the Customer, January 17, 2024
. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Written by a customer while visiting Dyson
Posted by: AMG!
Gender:Female
Verified Purchase:Yes
Best Christmas gift! I love all the options I have in styling my hair. Once you get how to use each tool down, it is so simple to achieve beautiful hair!!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Dead after 1 week, long lead time for replacement
on January 16, 2024
Posted by: punts_devoid0z
Gender:Female
Verified Purchase:Yes
My AirWrap worked great for a week and I was just starting to learn how to use it, then it stopped working. After sitting on hold for 45 min with Dyson support I was told to return it for a replacement. Something as simple as "flashing red light means it's dead" was too complicated for the support bot. Now they estimate 10 to 12 business days (meaning 2-3 weeks) to ship the replacement AFTER they received my return. So it worked for a week and it will take at least a month to get a replacement.
Response from DysonBy Voice of the Customer, Jenifer, January 16, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson