Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: CCisme
Gender:Female
Verified Purchase:Yes
I got this great gem for my birthday and it did not disappoint!! It was a fantastic addition to my Dyson family. As a hairdresser ALL of my Dyson products save me time, energy, and my wrists!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Robinl2020
Gender:Female
Verified Purchase:Yes
I’m not a fan. I paid 600 for it and it didn’t even have all of the attachments (for example the diffuser). It leaves my hair frizzy.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Ribhav S, October 30, 2024
Hello, thank you for taking the time to share your review. We truly appreciate your feedback and the effort you put into providing it. We are deeply sorry to hear about the issues you have encountered with your Dyson machine. This is not the level of service or quality that Dyson aims to provide to our esteemed customers. We sincerely regret any inconvenience this may have caused you. Please be assured that we are committed to assisting you and finding the best possible solution to your concerns. To provide the best support we request you to kindly contact our customer support channels through our official Dyson website or you can also email us at askdysonUS@dyson.com, in the subject line please include: "Dyson Review" for prompt attention to your concern. Kindest Regards
Written by a customer while visiting Dyson
Posted by: Kiml
Verified Purchase:Yes
I absolutely love it! My hands have arthritis and I have tremors. This product makes me able to curl my shoulder length again!!!!
Written by a customer while visiting Dyson
Posted by: Disappointed
Verified Purchase:Yes
I do not like the Dyson 5 on 1 hair tool. I have a very hard time curling my hair and it will doesn't last.
Response from DysonBy Manpreet K, Customer Service, November 11, 2024
Hi, we are sorry to hear that the Dyson Airwrap 5 in 1 hair tool hasn't been meeting your expectations when it comes to curling your hair. We understand that it can be frustrating when a styling tool doesn't deliver the results you are looking for. Curling hair can be challenging, especially if your hair is resistant to holding a curl. If you continue to have difficulty with the Dyson hair tool, you may want to consider trying a different styling tool that is better suited to your hair type and needs. Our customer service team would be happy to provide recommendations based on your preferences.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Warm Wishes,
Manpreet K
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Warm Wishes,
Manpreet K
Written by a customer while visiting Dyson
Posted by: DigiMonki
Gender:Female
Verified Purchase:Yes
I have zero hair-styling skills and incredibly fine hair that never curls or stays even for stylists, and the Dyson Airwrap is an absolute game changer. I get compliments every time I use it. Moreover, it’s gentle on my hair: I recently got a balayage that kinda fried my hair and was dealing with a frizzy rats nest, and the Dyson Airwrap leaves it shiny and soft.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Not good for "fine hair", breakage and burning
on December 4, 2024
Posted by: Gabz
Gender:Female
Verified Purchase:Yes
Good luck! 💯 I don't support dyson products 😳 They lie about the dyson airwrap being a healthy alternative to heat styling tools. And many woman with "fine hair" are suffering the consequences of hair breakage and burning from this product. They need to fix the product so women with all hair types can use it, or marketing needs to change to protect woman with fine hair from using this expensive and stupidly made product. 🤔
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
We deeply regret to hear about your experience with the Dyson Airwrap. Your concerns regarding hair breakage and the product's suitability for fine hair are very important to us. We apologize for any distress caused.
Please reach out to our customer care team at askdysonUS@dyson.com
so we can address your concerns directly. Your feedback will help us improve our products and services.
Best regards,
Dyson Customer Care Team
We deeply regret to hear about your experience with the Dyson Airwrap. Your concerns regarding hair breakage and the product's suitability for fine hair are very important to us. We apologize for any distress caused.
Please reach out to our customer care team at askdysonUS@dyson.com
so we can address your concerns directly. Your feedback will help us improve our products and services.
Best regards,
Dyson Customer Care Team
Written by a customer while visiting Dyson
Posted by: kimmywithalotofhair
Verified Purchase:Yes
It took me a few tries to figure out how to best use all the attachments! I have a lot of hair, medium coarse. Naturally wavy hair. Once I figured out how to remove the frizz from my hair, my curls last and look better as the days go by. I recommend.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: OR in FL
Gender:Female
Verified Purchase:Yes
Once you learn how to use the Airwrap, you may never use a hair dryer again. Drying wet hair to a no-flyaway silky smooth hair is quicker than drying alone. Use the training videos and enjoy.
I would recommend this to a friend!
Written by a customer while visiting Dyson