Not powerful enough to grab my hair. Do not like how it works for me
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 18, 2025
Hello Menow,
We are sorry to hear that the product is not meeting your expectations, especially regarding its power and performance with your hair. Please contact our customer support team at askdysonUS@dyson.com. They can assist you with troubleshooting tips or discuss your return options if needed.
My husband surprised me with this as a Christmas gift and the color is absolutely stunning. I'm not only impressed by the packaging, which is really convenient for storage, but how much my hair has improved since using the AirWrap. I feel like my hair is not having as much heat to it when I'm styling my hair. Since it's optimal to use the AirWrap with damp hair, it honestly makes getting ready SO much easier because I can have these beautiful bouncy and airy curls in the amount of time it used to take me to prep my hair to get ready to be curled with a wand.
Difficult to use. It takes longer than just using a curling iron. The curls do not last. They don’t even last until I’m done curling all my hair. I feel like it dries out my hair.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 12, 2025
Hello Cari,
We are sorry to hear about your experience with our product. We understand that ease of use and lasting results are important. The Airwrap is designed to style with less heat, but we recognize it may not work for everyone. For better results, we recommend experimenting with different heat and speed settings, and using styling products to help hold the curls. If you feel it's drying out your hair, please ensure you are using the appropriate heat setting for your hair type. Our customer care team at askdysonUS@dyson.com is here to provide further assistance and tips to help you achieve the best results.
Great for everyday use! I love it! I feel like a hairstylist! My hair is naturally straight & flat & this styler gives it so much volume without the damage! Great investment!
Bought as a gift for my daughter and she loves it. Bought the flat wrap a day before and the return process was brutal. Spent 30 minutes on the phone for such a small process of needing a return label.
Not for short thin hair. I wanted it to work but my hair is very short, thin and fine. I watched the YouTube videos…
Response from DysonBy Ridhu Sharma, Customer Service, January 12, 2025
Hello,
Thank you for sharing your experience. We are sorry to hear that our product did not meet your expectations for short, thin, and fine hair. We appreciate your feedback and recommend consulting with our customer care team for personalized advice and potential solutions that may better suit your hair type. Please contact our customer care team at askdysonUS@dyson.com with your order number so we can expedite the resolution of this matter.