Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: DD91
Verified Purchase:Yes
Received it as a gift for Christmas, used it one time and second time I turn it on it flashes red and cuts off after 2 seconds. It is not over heating and the filter is fine, it is brand new. Very disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 15, 2025
Hello,
We are sorry to hear about the issue you are experiencing with your Dyson product. It's disappointing when a new product does not work as expected. The flashing red light indicates a problem that needs attention. Please contact our customer support team at askdysonUS@dyson.com with your order details so we can assist you in troubleshooting or arranging a replacement.
Best Wishes,
Dyson Customer Support
We are sorry to hear about the issue you are experiencing with your Dyson product. It's disappointing when a new product does not work as expected. The flashing red light indicates a problem that needs attention. Please contact our customer support team at askdysonUS@dyson.com with your order details so we can assist you in troubleshooting or arranging a replacement.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Menow
Gender:Female
Verified Purchase:Yes
Not powerful enough to grab my hair. Do not like how it works for me
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 18, 2025
Hello Menow,
We are sorry to hear that the product is not meeting your expectations, especially regarding its power and performance with your hair. Please contact our customer support team at askdysonUS@dyson.com. They can assist you with troubleshooting tips or discuss your return options if needed.
Best Wishes,
Dyson Customer Support
We are sorry to hear that the product is not meeting your expectations, especially regarding its power and performance with your hair. Please contact our customer support team at askdysonUS@dyson.com. They can assist you with troubleshooting tips or discuss your return options if needed.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Alicia01
Gender:Female
Verified Purchase:Yes
I received my Dyson Air Wrap for Christmas and I love it!! I used to dread blow drying my hair, now this has made the process much easier!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Worth the investment or put it on your wishlist!
on January 11, 2025
Posted by: Alexandra
Gender:Female
Verified Purchase:Yes
My husband surprised me with this as a Christmas gift and the color is absolutely stunning. I'm not only impressed by the packaging, which is really convenient for storage, but how much my hair has improved since using the AirWrap. I feel like my hair is not having as much heat to it when I'm styling my hair. Since it's optimal to use the AirWrap with damp hair, it honestly makes getting ready SO much easier because I can have these beautiful bouncy and airy curls in the amount of time it used to take me to prep my hair to get ready to be curled with a wand.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Cari
Gender:Female
Verified Purchase:Yes
Difficult to use. It takes longer than just using a curling iron. The curls do not last. They don’t even last until I’m done curling all my hair. I feel like it dries out my hair.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 12, 2025
Hello Cari,
We are sorry to hear about your experience with our product. We understand that ease of use and lasting results are important. The Airwrap is designed to style with less heat, but we recognize it may not work for everyone. For better results, we recommend experimenting with different heat and speed settings, and using styling products to help hold the curls. If you feel it's drying out your hair, please ensure you are using the appropriate heat setting for your hair type. Our customer care team at askdysonUS@dyson.com is here to provide further assistance and tips to help you achieve the best results.
Best Wishes,
Dyson Customer Support
We are sorry to hear about your experience with our product. We understand that ease of use and lasting results are important. The Airwrap is designed to style with less heat, but we recognize it may not work for everyone. For better results, we recommend experimenting with different heat and speed settings, and using styling products to help hold the curls. If you feel it's drying out your hair, please ensure you are using the appropriate heat setting for your hair type. Our customer care team at askdysonUS@dyson.com is here to provide further assistance and tips to help you achieve the best results.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Jess
Gender:Female
Verified Purchase:Yes
Great for everyday use! I love it! I feel like a hairstylist! My hair is naturally straight & flat & this styler gives it so much volume without the damage! Great investment!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Air wrap is good. Return process was brutal.
on January 11, 2025
Posted by: Chad R
Gender:Male
Verified Purchase:Yes
Bought as a gift for my daughter and she loves it. Bought the flat wrap a day before and the return process was brutal. Spent 30 minutes on the phone for such a small process of needing a return label.
Written by a customer while visiting Dyson
Posted by: AudreyM829
Gender:Female
Verified Purchase:Yes
Best Christmas gift ever! Leaves my limp hair so full of volume and silky at the same time!
I would recommend this to a friend!
Written by a customer while visiting Dyson