The more I use it the more I love it. Takes some time to get the use of it. The videos are very helpful. I’ll need to try different products to get the curls to stay.
I have coarse frizzy hair and a lot of it. I like the styling options with the dryer, but it frizzes and volumiizes my hair. This isn’t my goal. But when I curl, it leaves my hair soft
Response from DysonBy Ridhu Sharma, Customer Service, January 18, 2025
Hello Lulu,
Thank you for sharing your experience. We are glad to hear that you like the styling options and that curling leaves your hair soft. However, we understand your frustration with the frizz and unwanted volume. Please reach out to our customer support team at askdysonUS@dyson.com. They can provide tips and recommendations to help you achieve your desired results with the dryer.
The best purchase of my life! lol My hair is very frizzy and I notice that after Dyson wrap it’s smooth and shiny (no volume! I loved that) Definitely a very good investment!
Received it as a gift for Christmas, used it one time and second time I turn it on it flashes red and cuts off after 2 seconds. It is not over heating and the filter is fine, it is brand new. Very disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 15, 2025
Hello,
We are sorry to hear about the issue you are experiencing with your Dyson product. It's disappointing when a new product does not work as expected. The flashing red light indicates a problem that needs attention. Please contact our customer support team at askdysonUS@dyson.com with your order details so we can assist you in troubleshooting or arranging a replacement.
Not powerful enough to grab my hair. Do not like how it works for me
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 18, 2025
Hello Menow,
We are sorry to hear that the product is not meeting your expectations, especially regarding its power and performance with your hair. Please contact our customer support team at askdysonUS@dyson.com. They can assist you with troubleshooting tips or discuss your return options if needed.
My husband surprised me with this as a Christmas gift and the color is absolutely stunning. I'm not only impressed by the packaging, which is really convenient for storage, but how much my hair has improved since using the AirWrap. I feel like my hair is not having as much heat to it when I'm styling my hair. Since it's optimal to use the AirWrap with damp hair, it honestly makes getting ready SO much easier because I can have these beautiful bouncy and airy curls in the amount of time it used to take me to prep my hair to get ready to be curled with a wand.
Difficult to use. It takes longer than just using a curling iron. The curls do not last. They don’t even last until I’m done curling all my hair. I feel like it dries out my hair.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 12, 2025
Hello Cari,
We are sorry to hear about your experience with our product. We understand that ease of use and lasting results are important. The Airwrap is designed to style with less heat, but we recognize it may not work for everyone. For better results, we recommend experimenting with different heat and speed settings, and using styling products to help hold the curls. If you feel it's drying out your hair, please ensure you are using the appropriate heat setting for your hair type. Our customer care team at askdysonUS@dyson.com is here to provide further assistance and tips to help you achieve the best results.