Didn’t work for my hair. Hair was too soft, lifeless,no matter what i did or styling products used or your demo videos I watched. The brush attachment was too rough on hair. Very pricey. The results don’t match the high price point paid.
Response from DysonBy Ridhu Sharma, Customer Service, January 10, 2025
Hello Elena,
Thank you for sharing your experience. We are sorry to hear that our product did not meet your expectations and that the brush attachment was too rough on your hair. We appreciate your feedback regarding the price and performance. If you need further assistance or have any questions, please do not hesitate to contact our customer care team at askdysonUS@dyson.com.
Got it for Christmas 2024. Been in my list for about 4 years. I do love the fact I don’t have to use my wrist. BUT I can’t figure out how to keep the curl. My curling iron holds the curl much longer. Even ordered their hair product to put on for styling but it hasn’t helped. But for so much money I was hoping the curl would hold.
Response from DysonBy Ridhu Sharma, Customer Service, January 15, 2025
Hello,
Thank you for sharing your experience with Dyson Airwrap. We are glad to hear that you appreciate the ease of use, but we are sorry to learn that you're having trouble keeping the curl. please reach out to our customer support team at askdysonUS@dyson.com for further assistance. We want to ensure you get the best results from your Airwrap.
The more I use it the more I love it. Takes some time to get the use of it. The videos are very helpful. I’ll need to try different products to get the curls to stay.
I have coarse frizzy hair and a lot of it. I like the styling options with the dryer, but it frizzes and volumiizes my hair. This isn’t my goal. But when I curl, it leaves my hair soft
Response from DysonBy Ridhu Sharma, Customer Service, January 18, 2025
Hello Lulu,
Thank you for sharing your experience. We are glad to hear that you like the styling options and that curling leaves your hair soft. However, we understand your frustration with the frizz and unwanted volume. Please reach out to our customer support team at askdysonUS@dyson.com. They can provide tips and recommendations to help you achieve your desired results with the dryer.
The best purchase of my life! lol My hair is very frizzy and I notice that after Dyson wrap it’s smooth and shiny (no volume! I loved that) Definitely a very good investment!