Got the Dyson air wrap for Christmas and returned it 2 weeks later. I’ve tried every method, & product with it! Nothing worked! Wayyyy too complicated for the price. I really wanted to love it. Everyone I know that got it for Christmas eventually returned it. Save your money, so disappointing.!!
No, I would not recommend this to a friend.
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Response from DysonBy Ridhu Sharma, Customer Service, January 15, 2025
Hello,
We are truly sorry to hear that Dyson Airwrap did not meet your expectations. We understand how frustrating it can be when a product does not work as hoped, especially after trying various methods. Your feedback is invaluable to us, and we will share it with our product development team to help improve our offerings. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out at askdysonUS@dyson.com.
I received this as a Christmas present. I don’t have a lot of experience with styling my hair…I didn’t often blow-dry or curl my hair. I love that the air wrap is “fool-proof” - I can easily curl or dry my hair having no styling experience before. It also seems to be gentle on my hair. Love it!
I have long and thick hair so the learning curve was rough at first but now I have the hang of it and my hair looks amazing! I just ordered the larger round brush attachment in hopes that this will save me some extra time.
I like, not love, this product. My hair seems too thick to be picked up by the tool no matter how dry it is before use. The other option is to use smaller clumps but the clumps I'm using imo are already sectioned off and small and hence take a long time to do. I can't see making the clumps even smaller. Last thing is that even with styling product the curls are not holding, and my hair is wavy somewhat and normally takes a curl well.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 9, 2025
Hello,
Thank you for sharing your experience. We are sorry to hear that the tool is not working well with your thick hair and that the curls aren't holding. Please contact us at askdysonUS@dyson.com so we can assist you further. Your satisfaction is important to us, and we appreciate your feedback.
I received this for Xmas and can’t stop raving about it. Fun and easy to use. I highly recommend to anyone looking to have fun and creating new hair styles.