Not matter how I do it , I get a lot of frizz, I have been doing in a different ways but still. I get better finish with my regular brush and hairdryer plus the curly tool.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, August 5, 2024
Hi, we have reviewed your concern regarding the issue that you are experiencing with Dyson Airwrap. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review". Best Wishes, Dyson Customer Support
Love the way my hair looks but the style doesn’t hold
Response from DysonBy Priya, Customer Service, August 5, 2024
Hello, thank you for providing a review. We are concerned to hear that you are in need of assistance with the performance of the machine. We would like to look further into this for you by doing troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
It’s definitely takes a learning curve. It curls nicely. straightening not so good. I prefer my Dyson straightener and blow dryer over this device. The Airwrap dryer leaves my hair frizzy and takes a bit of work with the flyaway attachment. I hope to add another star as I get more comfortable with it.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, August 6, 2024
Hi, Thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
This is a pretty cool tool. I can see how it would be fantastic if you had wavy hair. But for true mixed curly hair, it could not get my hair straight at all.
I would recommend this to a friend!
Close
As straight as a got
Response from DysonBy Jasvir Singh, customer service, August 6, 2024
Hello, thank you for providing a review. We are concerned to hear that you are unable to get the desired results. We can imagine how frustrating and disappointing this must be for you. Rest assured, we will do our best to resolve your issue. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
I’ve tried all the attachments, watched videos, followed instructions, but my hair isn’t looking good. I was more successful with my old regimen.
Response from DysonBy Jasvir Singh, customer service, August 6, 2024
Hello, thank you for providing a review. We are concerned to hear that you are unable to get the desired results. We can imagine how frustrating and disappointing this must be for you. Rest assured, we will do our best to resolve your issue. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
I love this dryer/styler tool! I used to always have bad hair days but this has helped so much! While it’s not small, it’s great to be able to add curl or take away frizzles or straighten and dry hair all with one gizmo. I definitely recommend this product!