My hair type did not hold the curl when using the curl attachments. I hair sprayed my hair before and after and came home to a limp curl. It was also taking me extra long to dry and curl my hair. I know that had to do with getting used to the attachments, etc.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 15, 2024
Hello, thank you for providing a review. We apologize for the inconvenience caused as you are not getting the expected results. We absolutely understand your discontentment. This is not the experience Dyson strives to provide for its customers. We strive to provide the best experience for our customers. Rest assured; we are committed to assisting you. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
I'm very pleased with my Airwrap Multi-styler. My curls stay without using hairspray which was my complaint with other brand named hairstylers - way too much product was needed to have curls that would only sort of hold. I HIGHLY RECOMMEND THIS!
Many of my friends referred the Airwrap so I had high expectations. Sadly it just didn’t work on my fine hair. I watched many tutorials and nothing worked. 30-45minutes of styling just to fall flat. I used many recommended hair products to try and keep the style, but nothing worked. I gave this product 2 stars because I did love the fly away attachment.
Response from DysonBy Jasvir Singh, customer service, August 13, 2024
Hello, thank you for your review. We apologize for the inconvenience as our Dyson technology did not meet your expectations. We value your feedback, which is essential for our engineers to enhance our products. Rest assured, we are dedicated to providing the best experience for our customers and are eager to resolve this issue. Please email us at askdysonUS@dyson.com with ‘Dyson Review’ in the subject line for prompt assistance.
I bought this for my wife about a month ago, after the first use it stopped working. The amount you charge for a piece of junk is a little ridiculous.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, August 12, 2024
Hi, We have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review". Best Wishes, Dyson Customer Support
I received my Dyson Airwrap about a month ago and I am so happy. I’ve used the Airwrap 3 times already and I’ve used most of the attachments. Blow drying and styling my hair has become easier and is far less time consuming. I look forward to using my Dyson for many years to come.