I bought one about a month ago and I’ve been able to a test out both curling and straightening my hair and I absolutely love it! It dries my hair within 10 mins or less and my hair is medium thickness! I’m still playing around with techniques and products to make my curls last longer, but my hair also just doesn’t hold a curl for more than a few hours! I highly recommend splurging or waiting for a discount if you want to give yourself at-home blowouts weekly!
It doesn't work well with curly hair it leave it frizzy when its from wet to dry.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, August 25, 2024
Hi,
We reviewed your concern that you are having an issue with the machine. We do apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
The machine keeps shutting off every 4-5 seconds...even if it is new
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, September 3, 2024
Hello, thank you for providing a review. We apologize for the inconvenience caused as you are facing an intermittent issue with the machine. We understand that encountering problems can be frustrating, especially when you’ve invested in what you believed would be a high-quality product. However, we strive to provide the best experience for our customers. Rest assured, we are committed to assisting you and we will resolve your issue as quickly as possible. We would also like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Was gifted and broke 3 weeks after I got it. I dont even use it everyday. I would say I used it around 5 times until it broke.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, September 10, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
Didn’t like it won’t recommend! It’s very expensive and not worth the price
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, September 14, 2024
Hello, thank you for sharing your feedback. We are sorry to see that our product did not meet your expectations and that you feel it is not worth the price. We strive to provide high-quality products and value customer satisfaction. Your comments are important to us, and we will take them into consideration for future improvements. If you have any specific concerns or if there is anything we can do to assist you, please do not hesitate to reach out to our customer support team. We appreciate your input and thank you for giving our product a try, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Learning curve aside, this product works wonders for my hair. Leaves my hair feeling so soft, and hopefully, with time, less damage. Still learning to use the attachment for flyaways, but besides that, loving the results.