Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: Claudia
Gender:Female
Verified Purchase:Yes
I love it! Its a good hair styler! Is not hot for the hair!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Heather
Verified Purchase:Yes
I like this Dyson styler very much and use most of the accessories. However, the motor died within 10 months of my purchase. It was under warranty so I returned it and got a new one. However the process took over a month with now communication from Dyson. I was told 7-10 business days but it took much longer (over a month). Hopefully this one will last longer.
Response from DysonBy Priya, Customer Service, September 10, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: DEBBI
Verified Purchase:Yes
This is the most amazing tool! Where has it been all my life. I have thin shoulder length straight hair and I’m able to go from washed, dried, and curled in 5 minutes. The curl seems to stay which has never happened in my 65 years! My only criticism is that it doesn’t have a travel bag and the big box is cumbersome.
Written by a customer while visiting Dyson
Posted by: Jregal
Gender:Female
Verified Purchase:Yes
This product is not intended for afrolatinas hair type.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, September 9, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: LA RT
Gender:Female
Verified Purchase:Yes
Had wanted this product for 3 years. Finally saw it on sale and bought it. It had many features was in a nice box so you could store all the parts easily. It was big and heavy. After trying it, I found it very complicated. Hold this, press this, then press that…to much work. It would take me an hour to do what normal takes me 20 minutes. Also, I had all the same tools Of course, they weren’t in one handheld product. I sent it back. The return process was very easy and pain free.
Response from DysonBy Priya, Customer Service, September 9, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Patsy
Verified Purchase:Yes
I’ve had my Dyson for a few weeks, and I love the smooth feel of my hair after drying. However, I cannot get the air wrap curls to stay in, despite multiple products. I bought it for the air wrap feature, so I am disappointed.
Response from DysonBy Jasvir Singh, customer service, September 5, 2024
Hello, thank you for providing a review. We apologize for the inconvenience caused as our Dyson technology did not meet your expectations. We absolutely understand your discontentment. This is not the experience Dyson strives to provide for its customers. We value your feedback, which is essential for our engineers to enhance our products. Rest assured, we are dedicated to providing the best experience for our customers and are eager to resolve this issue. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Realtor1202
Gender:Female
Verified Purchase:Yes
I bought this a few weeks ago and I am so glad I did! The cost kept me from purchasing it sooner but it was worth the $$$. I have no styling skills and yet I can manage this with ease! It has transformed my look and it holds the curl 2-3 days depending on the weather. I live in the Louisiana so it is very humid. I highly recommend the Dyson Airwrap!! I am 70 years old so if I can use it anyone can!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
I bought this a year ago when I had 22 inch hair extensions. I bought it to use with the hair extensions and it broke shortly after. I sent it back to Dyson for replacement or repair and they did nothing for close to a year even though I contacted them several times. I obviously removed my extensions prior to them replacing the airwrap and Dyson refused to refund my money, and did not replace the broken air until last week. I would NOT recommend. Waste of money.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, September 4, 2024
Hello, thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced with your Dyson Airwrap. We understand how disappointing it must have been to encounter these issues, especially after investing in a product you expected to perform well. We regret that our service did not meet your expectations, and that the resolution took longer than anticipated. Your feedback is invaluable to us, and we are committed to improving our processes to ensure better service in the future. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson