I had high expectations for the Dyson Airwrap, but I’m really disappointed with its performance. The attachment doesn’t work properly—does not fit properly making it nearly impossible to style my hair efficiently. I’ve double-checked the installation, and even after securing it as instructed, it just won’t stay in place.
For the price, I expected a much better design and build quality. It’s frustrating to have such an expensive tool fail on something as basic as keeping the attachment secure. Definitely not worth the hype if this is a common issue. I wouldn’t recommend it.
No, I would not recommend this to a friend.
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Response from DysonBy Jasvir Singh, customer service, January 5, 2025
Hello, thank you for sharing your experience with us. We sincerely apologize for the frustration and disappointment you have encountered with your Dyson Airwrap. We understand how important it is for the attachments to fit securely and function properly, especially given the investment. We regret that the product did not meet your expectations and that you experienced issues with the attachment. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
I like how fast it works. I don’t know about the high price, but I am not a “girlie girl” so I would fault myself for not having a strong interest in those things. I can’t use all the parts. In 6 more easy payments, I will own it!
All I can say is that my medium length hair dries super fast. My hair is somewhat layered so I would like a smaller curling barrel. It does hold a wave if you use the cold shot. ..great feature.
I absolutely love this product! It’s super easy to use, even for someone like me who isn’t great with hair brushes or curling irons. It’s perfect for beginners or anyone who wants salon-like results without much effort. It dries my hair quickly while adding amazing volume, and it’s versatile enough to create different styles. Whether I want sleek, straight hair or bouncy curls, this tool does it all effortlessly. The curls hold beautifully, and the styling process is so smooth and quick. I couldn’t be happier with how it transforms my hair every time!