Great hairdryer brush but the curls attachments don’t stay long. It’s too expensive to just be a good hairdryer as I️ have the Dyson blow dryer do I️ sent it back.
Response from DysonBy Manpreet K, Customer Service, September 22, 2024
Hi Jose, thank you so much for the valuable review, we really appreciate your time and efforts. We are very concerned to hear that you had to face this inconvenience with Dyson Airwrap multi-styler as it will not hold your curls for long. We do provide the 'cool shot' feature on our Airwrap to set the hairstyle as desired to retain the curl during movements. We request you to explore our other hair accessories as per your needs and requirements. Do contact our customer support channels in case you have any queries, we are always happy to help!
I didn’t think I would love this as much as I do. The Dyson Airwrap makes doing my hair fun! No more expensive blowouts at the salon. I can do it myself, and it looks great and is easy!
Purchased about a month ago... I love this tool and I'm sorry I didn't buy one sooner! Watch the tutorials and the settings suggested and your hair will look and feel amazing!
Dyson airwrap is the best!!!. It leaves my hair smooth and shiny with not damage at all. My hair is curly and thick, and it leaves my hair smooth, shiny with NOT damage. My hair is done after 20 minutes without effort...(my hair lenght is medium)
Unfortunately, the Dyson Airwrap Styler doesn’t live up to its high price tag. Despite having fine, easily styled hair, I found that the device underperformed. I bought it mostly because I believed this will be indeed styler, but it doesn't straighten my hair/smooth my hair, and the curls only last for a few hours, and only if some styling product is applied. Device is not that handy and easy to use. It's disappointing that so many positive reviews mislead customers to invest in something that doesn’t fully deliver on its promises. For the price, I expected much better results.
No, I would not recommend this to a friend.
Response from DysonBy Bhavvishal, Customer Service, September 18, 2024
Hello, We appreciate you taking the time to share your concern with us. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers. We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience. Best Wishes, Dyson Customer Support
This is my second Airwrap as my first was taken by my daughter when she left for college and I 100% knew I wouldn’t be able to live without one. I love how easy it is to create different hairstyles. It is so versatile and replaces so many tools which helps justify the cost. It also doesn’t cause the arm fatigue that I would always get when trying to use a brush and hair dryer. The fact that it doesn’t cause heat damage is just icing on the cake! Dyson makes quality products that just make life easier and better.i