Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Customer Rating
4
Works great… until it doesn’t. Then it does again!
on October 19, 2024
Posted by: Mcatter
Gender:Female
Verified Purchase:Yes
I loved my air wrap from day one. However at about 6 weeks it stopped working while I was using it and despite maintaining the filter it would not turn back on. Customer service was helpful, but I had to send my air wrap back and wait for a new one which took about four weeks total. When I got my package I was sent a refurbished air wrap different from my original with no explanation. I am hoping this one keeps working.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: LaEspaniola
Gender:Female
Verified Purchase:Yes
I finally decided to purchase the Dyson airwrap in order to replace my old hair dryer. I have fine, abundant, wavy and frizzy hair, and it took me almost 2 hours to blow dry my long hair. With this dryer, it took me only 30 minutes! I could not believed it! Using the barrels was very easy too, although I need more practice. Overall, I am 100% satisfied with my purchase and I recommend it.
HINT: If you have long hair, I also recommend to buy the XL brush adapter, it will be easier when drying your hair.
Now I understand why is so expensive, you are buying QUALITY. Hope this dryer/styler lasts at least 5 years.
HINT: If you have long hair, I also recommend to buy the XL brush adapter, it will be easier when drying your hair.
Now I understand why is so expensive, you are buying QUALITY. Hope this dryer/styler lasts at least 5 years.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Deee
Verified Purchase:Yes
I got this about a month ago, still figuring out all the attachments.
Response from DysonBy Manpreet K, Customer Service, October 15, 2024
Hi there! Thank you for choosing Dyson Airwrap. We’re glad to have you as part of the Dyson family! We understand that getting familiar with all the attachments can take some time. To help you make the most of your Airwrap, we have several helpful tutorials and tips on our website and YouTube channel. If you have any further questions or need assistance, please don’t hesitate to contact our customer support team. We hope you enjoy exploring the versatile styling options that Dyson Airwrap offers.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Warm wishes,
Manpreet K
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Warm wishes,
Manpreet K
Written by a customer while visiting Dyson
Posted by: Hair Magic
Verified Purchase:Yes
So far, I am in the learning mode. I seem to be getting better with each use.
Written by a customer while visiting Dyson
Posted by: Shour2275
Verified Purchase:Yes
It takes some time to grasp how to use each attachments.
Response from DysonBy Manpreet K, Customer Service, October 14, 2024
Hi, thank you so much for sharing your valuable review with us. We understand that it may take some time to get used to the various attachments of the Dyson Airwrap. Each attachment is designed to create different styles, such as curls, waves, or a smooth blowout. Our website offers a helpful guide that explains how to use each attachment and achieve the desired style. We also recommend watching our video tutorials for additional tips and tricks. As always, our support team is available to answer any questions and aid in mastering the Dyson Airwrap.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Warm wishes,
Manpreet K
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Warm wishes,
Manpreet K
Written by a customer while visiting Dyson
Posted by: sheh
Gender:Female
Verified Purchase:Yes
the curls last for just 5 mins and dorst hold longer
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, October 13, 2024
Hello, thank you for sharing your feedback with us. We are sorry to hear that the curls did not last as long as you expected. Your experience is important to us, and we want to ensure that you are fully satisfied with our product. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting Dyson
Posted by: Haley H
Gender:Female
Verified Purchase:Yes
It’s such an amazing product, and it is absolutely a game changer for getting ready each day. Couldn’t be happier with the product :)
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Mamad
Gender:Female
Verified Purchase:Yes
I have really enjoyed my new Dyson! I have thin, wavy hair that it is right above the shoulders. I was worried my hair would not be long enough to benefit from the system vs the cost, but I have enjoyed playing with all of them. I love the diffuser and throwing a cold shot. It really enhances and sets my natural curl. I can easily restyle for a good 3 days with a water spritz.
I would recommend this to a friend!
Written by a customer while visiting Dyson