I bought this air wrap after wanting it FOREVER and returned it as it did NOT curl my short hair, I added heat protection and hairspray then in the same day I curled it three time and not one curl at all. I love Dyson vacuums!
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, December 13, 2024
Hello, thank you for sharing your feedback with us. We truly appreciate your enthusiasm for our products and are sorry to hear that the Airwrap did not meet your expectations for curling short hair. We understand how disappointing it can be when a product doesn't perform as anticipated, especially after looking forward to it for so long. Your experience is important to us, and we would like to help you find a solution. We would like to look further into this for you. For detailed information, please feel free to reach us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
I bought this recently and have found it be less than ideal. It is heavy and hard to maneuver. It leaves hair looking dry in spite of hair additives. Perhaps in time, I will like using it.
Response from DysonBy Jasvir Singh, customer service, December 13, 2024
Hello, thank you for sharing your feedback with us. We are sorry to hear that your recent purchase has not met your expectations. We understand that the weight and maneuverability of the product, as well as its effect on your hair, are important factors for you. Your satisfaction is our priority, and we would like to assist you in finding a solution. We would like to look further into this for you. For detailed information, please feel free to reach us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
I have had a Dyson air wrap for over 3 years and I am absolutely in love with it!! I use it daily - not only is it the easiest curling tool, the curls you get with it are gorgeous!!
Love how easy it is to use. Highly recommend. I took the base and two attachments in my carry on suitcase. So easy to pack and now I have great hais when I travel!