Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: M.&@
Gender:Female
Verified Purchase:Yes
The part where the attachments are placed came with a mark. It doesn't look new.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, November 28, 2024
Hello, thank you for bringing this to our attention. We apologize for the condition in which you received your Dyson Airwrap Multi-Styler. This is not the standard we strive for. We can understand how frustrating and disappointing it can be. Rest assured, we are committed to assisting you. We would like to look further into this for you. Please contact our customer service team at askdysonus@dyson.com. We appreciate your support and look forward to continuing to serve you. Warm regards, Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: JR21
Gender:Female
Verified Purchase:Yes
I upgraded to this Airwrap from the older version. I must say that I like the features & attachments as well as the strength of the newer model. I find it works faster drying and curling my long hair. I especially love that I don't have to switch attachments to change the curl direction, a brilliant upgrade. The longer barrels are standard with the new model which for me is a necessity. I think the curls are are more voluminous and I've been getting lots of compliments on my hair. So glad that I finally took the plunge and purchased this on sale.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Yanly
Gender:Female
Verified Purchase:Yes
I absolutely adore my airwrap! It’s a game-changer for styling my short bob. The gentle heat setting is perfect for my fine hair, unlike other brands that leave my hair feeling super dry. .
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Julie
Verified Purchase:Yes
I rated it 3 stars because even though I’ve only used it about 5 times (so far), I’m having a hard time using it. I had a stroke a few years ago and I have had some minor issues with using my right hand. While I’m still trying to do it, the results are ok. The other reason is that I have shorter hair than what the picture shows ( mostly long hair). But I’m still trying and I’d rate it 5 stars if I could do it right!
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello Julie,
Thank you for providing your feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Airwrap™ multi-styler and dryer Curly+Coily. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonUS@dyson.com. Dyson wishes you great health and Joy!
Best Wishes,
Dyson Customer Support
Thank you for providing your feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Airwrap™ multi-styler and dryer Curly+Coily. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonUS@dyson.com. Dyson wishes you great health and Joy!
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Hwelch
Verified Purchase:Yes
I bough this a month ago I really like how it all in one but my hair doesn’t hold any style I do with it
Response from DysonBy Jasvir Singh, customer service, November 29, 2024
Hello, thank you for your feedback and for choosing our product. We're glad to hear that you appreciate its all-in-one feature. However, we're sorry to hear that it hasn't met your expectations in terms of holding your hairstyle. Your experience is important to us, and we would like to help. We would like to look further into this for you. Please feel free to email us at askdysonus@dyson.com We would be delighted to assist you further.
Written by a customer while visiting Dyson
Posted by: Lori
Gender:Female
Verified Purchase:Yes
Returning this product. It didn’t work for my hair at all. I liked the older model.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for sharing your feedback with us. We're sorry to hear that the product did not meet your expectations and that it didn't work well for your hair. We understand your preference for the older model and regret any inconvenience this has caused. Your satisfaction is important to us, and we appreciate your honesty. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting Dyson
Posted by: Kv5972
Verified Purchase:Yes
For someone who doesn’t do well styling hair this tool is a game changer. One tool that does it all.The style lasts me for days if I start with air dry to about 60% when I curl. It was overwhelming when I first opened the box but the videos quickly helped guide you and only took me one use to figure it all out.
Written by a customer while visiting Dyson
Posted by: Eilsel
Gender:Female
Verified Purchase:Yes
I wasn’t happy with my purchase, my hair is damage now
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for sharing your feedback. We are truly sorry to hear that you are unhappy with your purchase and that it has caused damage to your hair. This is certainly not the experience we want for our customers. We take such matters very seriously and would like to understand more about what happened. Could you please provide us with more details about your purchase and the issues you encountered? This will help us address the problem and prevent it from happening in the future. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting Dyson