I returned it because it was so awkward to use. Much too long in length and cumbersome. Plus, the small portion size of hair makes it take forever to do my entire head.
No, I would not recommend this to a friend.
Response from DysonBy Manpreet K, Customer Service, December 15, 2024
Hello, thank you for your feedback. We are sorry to hear that you found the Dyson Airwrap awkward and cumbersome to use, and that it took too long to style your hair. We understand how important it is for our products to be user-friendly and efficient. Your input is invaluable to us, and we will take it into consideration for future improvements. If you have any further concerns or need assistance, please reach out to our customer service team at Dyson Customer Service. We are here to help and ensure you have a positive experience with Dyson.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
O bought the Dyson Airwrap a week ago and have used it twice. Normally, I’d blow dry my hair myself and I’m pretty good at using a round brush and a dryer and doing my own blowouts, but the airwrap is a game changer. It’s SO much easier. Also, my hair feels so much smoother. I’m so impressed with this product, I should have gotten this earlier haha. For those who think it doesn’t dry the hair, I have fine hair and medium length and o dried my hair in less than 15’ plus 10 for the blow dry!
I bought this a few weeks ago and I have to tell you I won’t live without it. Every different attachment does exactly what is suppose to do. It’s well worth the money.i bought the hairdryer a few years ago that is also fantastic. Friends have borrowed it and can’t believe how fast you dry your hair. Both products are the best!
I have only used it twice. So far I like that it has two sizes of barrels, each of which are reversible. So far It’s not that much better than my blow dryer and curling iron when it comes to curls that stay in my hair. I have fine straight hair. And you MUST use product.
Hard to use. My hair is very soft but I don’t get the curls they show.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, December 13, 2024
Hello, thank you for sharing your feedback with us. We are sorry to hear that you found the product hard to use and that it didn't achieve the curls you expected, especially given your soft hair. We understand how frustrating it can be when a product doesn't deliver the desired results. Your feedback is important to us, and we will use it to improve our products and user instructions. We would like to look further into this for you. For detailed information, please feel free to reach us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.