I have thick, coarse hair and this tool is a game changer. It minimizes frizziness and the curling attachments actually help me hold curl, which nothing else ever has for more than an hour or two. I've had compliments every time I've used it, from blowouts to curly hairstyles. The tutorial videos are also short and easy to follow.
Overall, great machine. My long hair just won't stay curled more than a half hour, no matter what products I use on it. Very disappointing. For the $$, will probably return.
Response from DysonBy Jasvir Singh, customer service, December 13, 2024
Hello, thank you for sharing your feedback with us. We're glad to hear that you find the machine great overall. However, we are sorry to learn that your long hair doesn't stay curled for more than half an hour, despite using various products. We understand how disappointing this can be, especially given the investment. Your feedback is important to us, and we will take it into consideration as we work on improving our products. We would like to look further into this for you. For detailed information, please feel free to reach us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Once you learn how to use the Airwrap, you may never use a hair dryer again. Drying wet hair to a no-flyaway silky smooth hair is quicker than drying alone. Use the training videos and enjoy.
Hard to use. My hair is very soft but I don’t get the curls they show.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, December 13, 2024
Hello, thank you for sharing your feedback with us. We are sorry to hear that you found the product hard to use and that it didn't achieve the curls you expected, especially given your soft hair. We understand how frustrating it can be when a product doesn't deliver the desired results. Your feedback is important to us, and we will use it to improve our products and user instructions. We would like to look further into this for you. For detailed information, please feel free to reach us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
I have only used it twice. So far I like that it has two sizes of barrels, each of which are reversible. So far It’s not that much better than my blow dryer and curling iron when it comes to curls that stay in my hair. I have fine straight hair. And you MUST use product.