Hello, thank you for sharing your feedback with us. We understand that using a new styling tool can feel daunting, and we're here to help make the process easier for you. For achieving smooth and wavy styles with your Dyson Limited Edition Airwrap multi-styler and dryer, we recommend the following: Smooth Styles: Use the Firm Smoothing Brush to create a sleek, straight look. This attachment helps to smooth and control frizz. Wavy Styles: Use the 30mm or 40mm Airwrap™ barrels to create loose waves. The 30mm barrel is ideal for tighter curls, while the 40mm barrel is better for looser waves. For the best results, start with damp hair and use the pre-styling dryer to remove excess moisture. Then, section your hair and wrap it around the barrels or brush, holding each section for a few seconds before releasing. We are here to support you and ensure you get the most out of your Airwrap. We would like to look further into this for you. For detailed information, please feel free to reach us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.