It takes some time to grasp how to use each attachments.
Response from DysonBy Manpreet K, Customer Service, October 14, 2024
Hi, thank you so much for sharing your valuable review with us. We understand that it may take some time to get used to the various attachments of the Dyson Airwrap. Each attachment is designed to create different styles, such as curls, waves, or a smooth blowout. Our website offers a helpful guide that explains how to use each attachment and achieve the desired style. We also recommend watching our video tutorials for additional tips and tricks. As always, our support team is available to answer any questions and aid in mastering the Dyson Airwrap.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
I got this about a month ago, still figuring out all the attachments.
Response from DysonBy Manpreet K, Customer Service, October 15, 2024
Hi there! Thank you for choosing Dyson Airwrap. We’re glad to have you as part of the Dyson family! We understand that getting familiar with all the attachments can take some time. To help you make the most of your Airwrap, we have several helpful tutorials and tips on our website and YouTube channel. If you have any further questions or need assistance, please don’t hesitate to contact our customer support team. We hope you enjoy exploring the versatile styling options that Dyson Airwrap offers.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Works great… until it doesn’t. Then it does again!
on October 19, 2024
Posted by: Mcatter
Gender:Female
Verified Purchase:Yes
I loved my air wrap from day one. However at about 6 weeks it stopped working while I was using it and despite maintaining the filter it would not turn back on. Customer service was helpful, but I had to send my air wrap back and wait for a new one which took about four weeks total. When I got my package I was sent a refurbished air wrap different from my original with no explanation. I am hoping this one keeps working.
Really LOVE this curler/drier. The learning curve is quick and the curls are soft. My only complaint is the cost. I'm hard pressed to get any of my friends to purchase this as it is SO expensive.