The Dyson Air Styler is okay but didn’t meet my expectations. While it’s lightweight and gentle on hair, it struggles to curl the underside of my shoulder-length hair, no matter how I use it. It’s great for waves and volume but doesn’t justify the high price for limited performance.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello Ladybelle,
Thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Airwrap™ multi-styler and dryer Curly+Coily. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonUS@dyson.com. Dyson wishes you great health and Joy!
Always thought I would be crazy to buy such an expensive hair tool, but when the styler came out, that would replace three of my styling tools I said, let me just try it and if I don’t like it , return it! WOW my mind is blown. This is one of the best products I have ever tried, and it is worth every single cent!! Even my six year old loves it for the curls! So simple! So easy to use!
I really wanted to love this product but unfortunately it didn’t work for my hair type at all. I would suggest to Dyson that when they are developing a product for curly + coily hair, they should have experts, like engineers and stylists that not only know how to work this kind of hair but that also deal with it personally. That would yield a product that actually dries and styles. The astounding price tag is not worth it. The aesthetic is gorgeous but it’s not functional.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
Thank you for your feedback. We are sorry to hear that the product didn't work for your hair type. Your suggestion to involve experts who understand curly and coily hair is valuable and will be considered for future developments. We appreciate your comments and will use them to improve our products. If you need further assistance, please reach out to our customer care team at askdysonUS@dyson.com and we will do our best to resolve this for you as quickly as possible.
I love my Dyson, I am pleased by its ability to do everything! Brush, dry, and curl my hair. My hair has never looked better since buying this I have gotten so many compliments on my hair & I say it’s from the Dyson!
Love how easy it is to use. Highly recommend. I took the base and two attachments in my carry on suitcase. So easy to pack and now I have great hais when I travel!
i bought this a month ago and i can't figure out the curling technique at all i feel like i wasted my money i've tried watching the videos
Response from DysonBy Manpreet K, Customer Service, December 15, 2024
Hello Tracey, thank you for sharing your experience. We are sorry to hear that you are having difficulty with the curling technique while using the Dyson Airwrap. We want to ensure you get the best results from your purchase. Our customer service team is here to help you. Please reach out to us at Dyson Customer Service for personalized assistance. We can provide additional tips and guidance to help you master the technique.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
I have had a Dyson air wrap for over 3 years and I am absolutely in love with it!! I use it daily - not only is it the easiest curling tool, the curls you get with it are gorgeous!!