Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: fumuyu
Gender:Female
Verified Purchase:Yes
I bought this for 110V. I used to use 220V back my home country. I really like airwrap. Without dyson airlap, dryer and vaccume I don’t wang to leave home.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Not as advertised. Enormous disappointment.
on December 16, 2024
Posted by: jplupus24
Verified Purchase:Yes
Did not dry hair straight or quickly. Weighs too much. Not a pleasant experience. Had to return it.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
Thank you for your feedback. We are sorry to hear that the dryer did not meet your expectations and that it was too heavy. Your comments are important to us and help us improve our products. If you have any further questions or need assistance, please reach out to our customer care team at askdysonUS@dyson.com and we will do our best to resolve this for you as quickly as possible.
Best regards,
Dyson Customer Care
Thank you for your feedback. We are sorry to hear that the dryer did not meet your expectations and that it was too heavy. Your comments are important to us and help us improve our products. If you have any further questions or need assistance, please reach out to our customer care team at askdysonUS@dyson.com and we will do our best to resolve this for you as quickly as possible.
Best regards,
Dyson Customer Care
Written by a customer while visiting Dyson
Posted by: Dyson girl
Verified Purchase:Yes
I have been using the Dyson for the past three weeks and so far I am very happy about my investment in a superior hot tool. I have owned many different types of blow dry brushes and none compare to the Dyson. My hair feels healthier and the style looks great. It does have a learning curve so you have to be patient.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Travelchick310
Gender:Female
Verified Purchase:Yes
I have naturally curly, thin and fine hair. I’ve done ok with my Drybar dryer and brush but couldn’t resist all the hype on the Dyson Air Wrap. I’ve been using it for about three weeks now and have yet to have a day without extremely frizzy hair. I’ve watched all kinds of videos and they make it look so easy. I’ve been able to achieve volume but again, not without frizz. I’ve tried a number of products which seems to be the key. Still frizzy. So today I used those same products on a rainy Chicago morning and went back to my Drybar hair dryer and brush. It’s the best hair day I’ve had in weeks.
I received an email that I could book a free virtual consultation but after multiple attempts, I’ve given up and have yet to find someone who can help.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 18, 2024
Hello,
Thank you for your feedback. We are sorry to hear about the frizz issues you have experienced with the Airwrap. Your comments are valuable, and we will share them with our product team. Please contact our customer service team at askdysonUS@dyson.com for further assistance and to help arrange a virtual consultation. We appreciate your patience and are committed to improving your experience.
Best Wishes,
Dyson customer support
Thank you for your feedback. We are sorry to hear about the frizz issues you have experienced with the Airwrap. Your comments are valuable, and we will share them with our product team. Please contact our customer service team at askdysonUS@dyson.com for further assistance and to help arrange a virtual consultation. We appreciate your patience and are committed to improving your experience.
Best Wishes,
Dyson customer support
Written by a customer while visiting Dyson
Posted by: Lady
Gender:Female
Verified Purchase:Yes
The product look good, maybe do the job for those type of hair that is not is a latino hair, i saw manys reviews using i type o hair only, but curly and dry, i dont see and when i try mine, is no good match for my hair, that is a curly dry but i use straigh, also mt hair is thing a good combiation of hard work, but as I said maybe is good for that cain of hair, that we call good hair.
I would recommend this to a friend!
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
We are sorry to hear that our product did not work well for your hair type. We appreciate your feedback and will share it with our product development team. If you need further assistance or have any questions, please contact our customer care team at askdysonUS@dyson.com.
Thank you for sharing your experience.
Best regards,
Dyson Customer Care Team
We are sorry to hear that our product did not work well for your hair type. We appreciate your feedback and will share it with our product development team. If you need further assistance or have any questions, please contact our customer care team at askdysonUS@dyson.com.
Thank you for sharing your experience.
Best regards,
Dyson Customer Care Team
Written by a customer while visiting Dyson
Posted by: Megan
Gender:Female
Verified Purchase:Yes
I have thick, fine hair. Normally using a normal hot curler would give me creases in my hair. It would just never ever hold and be flat by 1 pm. So, I decided to treat myself to an Airwrap. It’s so easy to use! I leave my hair about 60% wet and then style (curl). That’s gotten me the best results. Just make sure that section of hair is dry before releasing! The cool shot I feel has made a world of difference, too. My hair held its shape all day. It looks SO good!!! I’m not sure if it saves me tooooo much time in the morning, but I do love it! Only giving it 4 stars really just due to its price tag. It’s a great product, but it really is priced too high for what it is.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: PRISSY
Gender:Female
Verified Purchase:Yes
I BOUGHT THIS ABOUT 1 MONTH AGO AND I LOVE IT. I HAVE CURLY HAIR AND USE THE BRUSH ON IT OR THE DIFFUSER ATTACHMENT I BOUGHT FROM THIER WEBSITE.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: boohoo12
Gender:Female
Verified Purchase:Yes
I bought it in late November. I used it twice and it didn't turn on. I followed all the troubleshooting instruction and chat with the rep to get exchanged. I guess I should be glad that I was under warranty but this is frustrating that this just break down after using it twice. This says something about the poor quality.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
We are sorry to hear about the issues you have experienced with your Dyson product. We understand how frustrating it must be to have it break down after only two uses. We are glad we could assist you with the warranty exchange. Your feedback is important to us and helps us improve our products. lease feel free to reach out to us at askdysonUS@dyson.com and remember to include "Dyson Review" in the subject line to ensure a timely response.
Best regards,
Dyson Customer Care
We are sorry to hear about the issues you have experienced with your Dyson product. We understand how frustrating it must be to have it break down after only two uses. We are glad we could assist you with the warranty exchange. Your feedback is important to us and helps us improve our products. lease feel free to reach out to us at askdysonUS@dyson.com and remember to include "Dyson Review" in the subject line to ensure a timely response.
Best regards,
Dyson Customer Care
Written by a customer while visiting Dyson