Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: Patsy
Verified Purchase:Yes
I’ve had my Dyson for a few weeks, and I love the smooth feel of my hair after drying. However, I cannot get the air wrap curls to stay in, despite multiple products. I bought it for the air wrap feature, so I am disappointed.
Response from DysonBy Jasvir Singh, customer service, September 5, 2024
Hello, thank you for providing a review. We apologize for the inconvenience caused as our Dyson technology did not meet your expectations. We absolutely understand your discontentment. This is not the experience Dyson strives to provide for its customers. We value your feedback, which is essential for our engineers to enhance our products. Rest assured, we are dedicated to providing the best experience for our customers and are eager to resolve this issue. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: DEBBI
Verified Purchase:Yes
This is the most amazing tool! Where has it been all my life. I have thin shoulder length straight hair and I’m able to go from washed, dried, and curled in 5 minutes. The curl seems to stay which has never happened in my 65 years! My only criticism is that it doesn’t have a travel bag and the big box is cumbersome.
Written by a customer while visiting Dyson
Posted by: Daisy
Gender:Female
Verified Purchase:Yes
Being a cosmetologist not sure it is worth the price.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, September 10, 2024
Hello, thank you for your review. We apologize for the inconvenience that you have faced. We absolutely understand your concern. However, we strive to provide the best experience for our customers. We would value the opportunity to assist you, and we would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Teia
Gender:Female
Verified Purchase:Yes
I bought this a couple of months back. It was a splurge but worth every penny. It saves me lots of time and my hair is so soft!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: A_paudel
Gender:Female
Verified Purchase:Yes
Its eay to use but sadly the styled hair doesn’t last long, not even for an hour even though you used pre and after care sprays.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, September 11, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Sophie’s
Verified Purchase:Yes
I like my air wrap very much. However one thing I’d love to see improved is the intensity of the suckage of hair and or quantity of hair. I have fun with it like a new toy.
Written by a customer while visiting Dyson
Posted by: Cleaning lady
Verified Purchase:Yes
Changed my life!!! I highly recommend this tool. My hair is healthier and softer and it’s so easy to use!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: KatieH
Gender:Female
Verified Purchase:Yes
It’s been working great so far! I don’t use it for curling, but I use the blow dryer, smoothing brush, and round brush attachments and have been very happy with my results so far.
I would recommend this to a friend!
Written by a customer while visiting Dyson