I’ve been contemplating this purchase for over a year and so I bit the bullet this holiday season while on sale. I am so impressed and happy I made the purchase! My blowouts are amazing and bouncy now. Thank you Dyson!
This review is for the new 2024 air wrap in Strawberry copper. I have waited for 3 years, hoping the air wrap would update to one barrel. Now that it has, I pulled the trigger. I love it. Prior to purchase, I watched every video I could find and that really helped me. I’m not gonna say I have beach curls down perfectly, but I sure do have the loose curls under my belt. I expect things will only improve with practice. My hair responds well to a Redken 22 as a heat protectant and volumizer/hold prep. The cold shot is essential or the curl will go flat quickly. I took off one star because I think a slightly smaller barrel would provide a better outcome for shoulder length hair.
I have really fine hair. So fine that if I don't style it right after I shower, It's totally dry within 30 minutes. I can style a blowout with my Dyson in 20 minutes. The body and shape it gives me is amazing. A dream come true, and it's like a miracle how it just wraps around the barrel with no effort. My daughters have thicker hair and theirs takes more effort. If you have fine hair like me, this tool is WORTH it. I'm a busy Mom, I don't usually take the time to style my hair, but now I do!!! The right tool makes a huge difference. This is the best tool I've ever used for my hair.
I can’t leave a review because the company that’s used to deliver it has not been able to deliver for god knows what lake reason for over 10 days. I am lucky if I will get it before Christmas!
Response from DysonBy Sahil S, Customer Service, December 22, 2024
Hello, thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Air wrap. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Won’t hold my curls at all. Loved the ease and effort. But the curls don’t hold at all.
Response from DysonBy Jasvir Singh, customer service, December 19, 2024
Hello, thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by the Dyson Airwrap™ multi-styler not holding your curls. We understand how disappointing this can be, especially when you appreciate the ease and effort of using the product. We would like to look further into this for you. Please feel free to email us at askdysonus@dyson.com We would be delighted to assist you further.