I bought this nearly a month ago and I am so glad I did! My hair has been fragile and breaking off easily. This has greatly reduced my damage from heat tools and it’s so easy to use!
Looks beautiful. Was excited to start using and second time it would not even turn on
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, December 29, 2024
Hello, thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced with your product. We understand how disappointing it is to have a product stop working after just the second use, especially when you were excited to start using it. Our goal is to provide reliable products and excellent customer service, and it seems we fell short in this instance. We appreciate your patience and would like to resolve this issue promptly. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Not as great as I thought it would be my hair didn’t look any better than using regular tools.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 31, 2024
Hello,
Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. Please contact our customer care team at askdysonUS@dyson.com to discuss your concerns further. Your satisfaction is important to us.
I bought this a couple of weeks ago. My favorite feature is that I don’t have to remove the barrel to change direction or the curl. My curls last for at least two days. Very happy with my purchase!
I open it up, everything was ok, until I connected it and it didn’t work
No, I would not recommend this to a friend.
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Response from DysonBy Ridhu Sharma, Customer Service, January 2, 2025
Hello,
Thank you for your feedback. We are sorry to hear about the issue with your product. Please contact our customer support team at askdysonUS@dyson.com so we can assist you in troubleshooting and resolving this problem. We appreciate your patience and understanding.