I bought this last month and tho it’s easy to use it is not holding the style nor it is easy on the hair, very damaging
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 28, 2024
Hello,
Thank you for your feedback. We are sorry to hear that you are experiencing issues with styling and hair damage. Please contact our customer care team at askdysonUS@dyson.com for personalized advice and support. We're here to help you achieve the best results with your Dyson product. Thank you for your patience and understanding.
I’ve only had it for a few weeks and it won’t turn on.
I would recommend this to a friend!
Response from DysonBy Ridhu Sharma, Customer Service, December 28, 2024
Hello,
Thank you for your feedback. We are sorry to hear that your product is not turned on. Please contact our customer care team for assistance at askdysonUS@dyson.com. We are here to help resolve this issue as quickly as possible. Thank you for your patience and understanding.
Just bought my Dyson Wrap for Christmas. I love it! I have very long blond hair which can be wavy. The Wrap allows me to straighten my hair and smooth it with ease!
I bought my wife this product for Christmas. Its great. She says she loves it and with the complexity of the product, she disappears for hours. That’s great for me.
It’s a wonderful product when it doesn’t stop working. It’s a very expensive machine and you have to baby it. Not sure why your engineers / designers can’t figure out how to make the machine work properly.
Response from DysonBy Jasvir Singh, customer service, December 29, 2024
Hello, thank you for sharing your feedback. We are pleased to hear that you find the product wonderful when it works properly. However, we sincerely apologize for the issues you've encountered with its reliability. We understand that a product of this expense should perform consistently without requiring excessive care. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.