Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: CrzyheelerMom
Gender:Female
Verified Purchase:Yes
It's difficult to use and I tried to book the free virtual assistant but was unable to do so. It won't let us pick a day/time. It's really frustrating. I'm just not impressed. We have resorted to watching tictok videos. Which help!
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, December 29, 2024
Hello, thank you for sharing your feedback about your experience with our product. We are sorry to hear that you found it difficult to use and encountered issues booking the free virtual assistant. We understand how frustrating it can be when you are unable to access the support you need. We apologize for any inconvenience this has caused and appreciate your patience in trying to resolve the issue through other means. We would like to assist you further and ensure you get the help you need. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Paula
Gender:Female
Verified Purchase:Yes
All I can say is that my medium length hair dries super fast. My hair is somewhat layered so I would like a smaller curling barrel. It does hold a wave if you use the cold shot. ..great feature.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Baddie
Verified Purchase:Yes
Its heavy and hard to use. Definitely not for thick or coarse hair
Response from DysonBy Jasvir Singh, customer service, December 29, 2024
Hello, thank you for sharing your feedback. We apologize for any inconvenience you've experienced with the product's weight and performance on thick or coarse hair. We understand that ease of use and effectiveness are important factors, and we're sorry to hear that this product did not meet your expectations. Your feedback is valuable to us, and we will pass it on to our product development team for further consideration. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: LMFAAAAO
Gender:Male
Verified Purchase:Yes
My Dyson Airwrap works wonders on my unruly hair! Amazing!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: KDS26
Gender:Male
Verified Purchase:Yes
I got this as a Christmas present and it’s now my girls favorite thank you for making the best Santa.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Sadaboutit
Verified Purchase:Yes
I Have thin hair and this just doesn’t hold. I’ve tried different product. At this point to even try to make it hold I have to use such high heat it doesn’t make sense
Response from DysonBy Ridhu Sharma, Customer Service, December 28, 2024
Hello
Thank you for sharing your experience. We are sorry to hear that you are having trouble with your hair holding. We recommend reaching out to our customer care team at askdysonUS@dyson.com for personalized advice and support. We're here to help you get the best results!
Best Wishes,
Dyson Customer Support
Thank you for sharing your experience. We are sorry to hear that you are having trouble with your hair holding. We recommend reaching out to our customer care team at askdysonUS@dyson.com for personalized advice and support. We're here to help you get the best results!
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Mommalamma
Verified Purchase:Yes
I like how fast it works. I don’t know about the high price, but I am not a “girlie girl” so I would fault myself for not having a strong interest in those things. I can’t use all the parts. In 6 more easy payments, I will own it!
Written by a customer while visiting Dyson
Posted by: Suni
Verified Purchase:Yes
I ordered dyson air wrap
I had high expectations for the Dyson Airwrap, but I’m really disappointed with its performance. The attachment doesn’t work properly—does not fit properly making it nearly impossible to style my hair efficiently. I’ve double-checked the installation, and even after securing it as instructed, it just won’t stay in place.
For the price, I expected a much better design and build quality. It’s frustrating to have such an expensive tool fail on something as basic as keeping the attachment secure. Definitely not worth the hype if this is a common issue. I wouldn’t recommend it.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, January 5, 2025
Hello, thank you for sharing your experience with us. We sincerely apologize for the frustration and disappointment you have encountered with your Dyson Airwrap. We understand how important it is for the attachments to fit securely and function properly, especially given the investment. We regret that the product did not meet your expectations and that you experienced issues with the attachment. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson