Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Customer Rating
1
European outlet doesn’t work in us
on June 9, 2022
Posted by: Angela_16
Gender:Female
I like the styler itself so much but recently I had to move to us and find out that my styler doesn’t work! That means that buying not the cheapest styler you have opportunity to use it only in your country and you cannot travel with it. In my opinion its a huge disadvantage!!!
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, June 13, 2022
Hello Angela_16,
Thank you for your review. This is Miella from Dyson. We're happy to hear that you've enjoyed the Dyson Airwrap Styler Complete! The Airwrap was tested on miles and miles of different hair textures, types and lengths to ensure it's the ultimate versatile styling tool.
We're sorry for your frustration. Dyson products are manufactured for use in the country it is intended to be used in. In the US, the voltage is 110-120v and the Airwrap is not multi-voltage.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're happy to hear that you've enjoyed the Dyson Airwrap Styler Complete! The Airwrap was tested on miles and miles of different hair textures, types and lengths to ensure it's the ultimate versatile styling tool.
We're sorry for your frustration. Dyson products are manufactured for use in the country it is intended to be used in. In the US, the voltage is 110-120v and the Airwrap is not multi-voltage.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Best hair appliance ever!
on June 24, 2023
Posted by: Linda114
Gender:Female
Where has this been all my life? My hair is very long and this makes it look great. I started receiving compliments about "my beautiful hair". I'm getting rid of all my other hair appliances; this one does it all.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Not worth the price
on October 2, 2022
Posted by: Saranow
Gender:Female
I have fine hair and with Oribe products I see no difference vs the earlier model. Taking it back,
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
3
Doesn't worth the money, for me...
on July 27, 2023
Posted by: Claubach
Gender:Female
I've owned it only for 1 1/2 months. I've tried it often, following Dyson and Utube videos and I'm not getting great results as other reviews mentioned. Or doesn't last, even applying hair products, on my fine medium length hair. I own the dysn dryer and I get way better results with it. I got lured by the 20% off sale, but it was still a lot of money for something that's very difficult to use and learn. I got an email offering a video consultation with a Dyson stylist and the link took me to schedule an appointment in person at a store, not virtual, and I live very far away from any of the stores. What a joke.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Dyson Expert, July 27, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
3
I want to love this
on April 23, 2023
Posted by: Beth Jax
Gender:Female
I have long fine hair. The straighteners, brushes, dryer are amazing attachments. The shaping and smoothing provided beautiful results. The Airwrap barrels, not so much. Initially the curls looked fantastic but fell within the hour. I think for the price, there are adequate tools on the market that straighten and smooth for a fraction of the price.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, April 23, 2023
Hello,
Thank you for your review. This is Miella from Dyson. We're happy to hear you're enjoying those attachments! The attachments ensure that the Dyson Airwrap Complete styler is a versatile styling tool.
We're sorry for the frustration with your barrels. The Airwrap is tested on miles and miles of different textures, types and lengths to ensure that it's a versatile styling tool. We did cultivate the Dyson Hair Styling Guides landing page with tons of videos for curl retention and styling.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're happy to hear you're enjoying those attachments! The attachments ensure that the Dyson Airwrap Complete styler is a versatile styling tool.
We're sorry for the frustration with your barrels. The Airwrap is tested on miles and miles of different textures, types and lengths to ensure that it's a versatile styling tool. We did cultivate the Dyson Hair Styling Guides landing page with tons of videos for curl retention and styling.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
4
Nice tool for hair
on June 24, 2022
Posted by: PulmNurse
Gender:Female
[This review was collected as part of a promotion.] I received this last week and have used it a few times now. I love the hair dryer attachment as it dries my hair faster than any other unit I’ve used. As far as the barrels, for long hair I’d figure it would be better at holding thicker hair but I have to do very small amounts of hair at a time so it’s very time consuming to do all of my hair. The result is beautiful but it’s a lot of work.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Doesn’t work
on December 22, 2022
Posted by: reb222
Gender:Female
Drys my hair perfect but the curls last ten minutes then fall out . Even with a bunch of hair spray they just don’t work definitely not worth the money just buy a curling iron instead
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, December 22, 2022
Hi there, this is Kelly with Dyson. We're sorry to hear that you're having a tough time getting curls to stay, when using the Dyson Airwrap™ multi-styler. If you begin your hair wet, and use the pre-styling dryer prior to curling, you may wish to not dry your hair as much, and then when using the barrels to curl, ensure the hair is completely dry before releasing. If you start with dry hair and use a spray bottle to dampen hair, you may not be getting the hair wet enough prior to using the barrels. You can also experiment with a styling/setting spray once complete to help hold the curls.
If you have any other questions or concerns that we can help with, please do not hesitate to get back in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
If you have any other questions or concerns that we can help with, please do not hesitate to get back in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
3
Curl does NOT hold
on May 31, 2023
Posted by: ladyrenee
Gender:Female
I was so excited. My sister-in-law said the Dyson Airwrap was life changing. Unfortunately, my curl looks fabulous until I move. Then it goes completely straight. Like stick stright. I've tired, having drier hair when I go to curl it, to completely dry hair, to hair with more moisture in it, I've tried different shampoos, etc. I cannot get my the curl in my hair to hold more than 30 seconds. Could it be I live in Idaho where it's more dry? When I first tried it I was visiting in Texas. I made one curl and it held great all day. Or is it the new model doesn't work as well as the old one? I do like the blow drier portion of my Dyson Airwrap. It gives my hair body and doesn't go flat through out the day. But I have no curl whatsoever. Too expensive for it not to perform and hold a curl. That's why I purchase one
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Social Media, June 1, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson