Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: Hair styler
Gender:Female
Verified Purchase:Yes
I have been using less than a month and my styler has stopped working several times. It blinks a white light and then a red light, and then shuts down. I have cleaned the filter many times and reset the unit by holding the red button for 30 seconds before use. Not sure what’s going I but not happy! I live the way it styles my hair when it works! My family bought 3 for gifts this year, hope they aren’t all duds!
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 7, 2025
Hello,
Thank you for your feedback. We are sorry to hear about the issues with your styler. Please contact our customer care team at askdysonUS@dyson.com for assistance. We hope your family's units work well and appreciate your patience.
Best Wishes,
Dyson Customer Support
Thank you for your feedback. We are sorry to hear about the issues with your styler. Please contact our customer care team at askdysonUS@dyson.com for assistance. We hope your family's units work well and appreciate your patience.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: BMcNee
Gender:Female
Verified Purchase:Yes
Bought because my hopeless fine hair was lifeless- praying that cost meant something would finally take. Followed all the videos, did all the things- curls fell flat in literally less than 2 minutes.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 15, 2025
Hello,
We are sorry to hear that the product did not meet your expectations, especially after following all the recommended steps. We understand how disappointing it can be when you don't get the desired results. Please reach out to our customer support team at askdysonUS@dyson.com for further assistance. They can provide additional tips or troubleshoot any potential issues with the product. We want to ensure you have the best possible experience with our products.
Best Wishes,
Dyson Customer Support
We are sorry to hear that the product did not meet your expectations, especially after following all the recommended steps. We understand how disappointing it can be when you don't get the desired results. Please reach out to our customer support team at askdysonUS@dyson.com for further assistance. They can provide additional tips or troubleshoot any potential issues with the product. We want to ensure you have the best possible experience with our products.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: LAHK
Verified Purchase:Yes
Not worth the price. It didn’t work for my hair—felt heavy, was loud, and the curls didn’t last more than 10 minutes. Returned it within a week.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, January 5, 2025
Hello, thank you for sharing your feedback with us. We're sorry to hear that our product did not meet your expectations and caused you inconvenience. We understand how frustrating it can be when a product doesn't work as intended. We appreciate your honesty and have taken note of your concerns regarding the weight, noise, and performance of the product. Your feedback is invaluable as it helps us improve our offerings. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Fab25
Gender:Female
Verified Purchase:Yes
Amazing product, this has changed the way I do my hair everyday.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Srupid
Gender:Male
Verified Purchase:Yes
Was told it would arrive before. Christmas and it was 8 days late. To compensate they wanted to give me 20 percent off next purchase. Are you kidding me. I have to purchase more to be compensated for your failure. Pathetic.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 15, 2025
Hello,
We sincerely apologize for the delay in your delivery and understand your frustration with the compensation offered. This is not the experience we want for our customers. We appreciate your feedback and will review our compensation policies to better address such situations. Please contact our customer support team at askdysonUS@dyson.com again, and we will work to find a more satisfactory resolution for you.
Best Wishes,
Dyson Customer Support
We sincerely apologize for the delay in your delivery and understand your frustration with the compensation offered. This is not the experience we want for our customers. We appreciate your feedback and will review our compensation policies to better address such situations. Please contact our customer support team at askdysonUS@dyson.com again, and we will work to find a more satisfactory resolution for you.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Dyson Lady
Gender:Female
Verified Purchase:Yes
I had one of these but every time we traveled, I was concerned about something happening to it. However, as I got fancied up in a jiffy at home to go out , my husband asked why I wasn’t easily and as beautifully styled when we traveled. And so, now we are owners of a second Dyson Airwrap! Need I say more??
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: MPlosangeles
Verified Purchase:Yes
Literally results in the same dry/frizzy blow dry that I get from every other blow dryer. Sadly don't see the fuss.
Response from DysonBy Ridhu Sharma, Customer Service, January 4, 2025
Hello,
Thank you for your feedback. We are sorry to hear that our blow dryer did not meet your expectations. Your comments about the results are important to us, and we'll use them to improve our products. If you need any further assistance, please reach out to our customer care team at askdysonUS@dyson.com.
Kindest Regards,
Dyson Customer Support
Thank you for your feedback. We are sorry to hear that our blow dryer did not meet your expectations. Your comments about the results are important to us, and we'll use them to improve our products. If you need any further assistance, please reach out to our customer care team at askdysonUS@dyson.com.
Kindest Regards,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Geannie-Marie
Gender:Female
Verified Purchase:Yes
I decided to buy me a new air wrap because my daughter keeps taking mine. Now, I love the one barrel and you just turn it for different directions, That’s amazing. The only thing I don’t like is there’s no inserts in the box for all the pieces. But other than that, I love all my Dyson products
I would recommend this to a friend!
Written by a customer while visiting Dyson