Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Customer Rating
1
Disappointed
on June 22, 2023
Posted by: Aurora
Gender:Female
I’ve tried everything to get my curls to stay but not even 5 min later my hair falls back completely straight. It sucks. I can’t get any volume, wave, or curl to stay at all. I got this as a gift for christmas so I’ve been trying to make it work for several months now. I even had my sister and her friend try it and they had no luck either. Super disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Social Media, June 25, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
1
Disappointed
on February 3, 2023
Posted by: Leftwithwethair
Gender:Female
I expected my Dyson Airwrap to last longer than 3 years. I invested in the product because of Dyson's reputation for long lasting products. So disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, February 4, 2023
Hi there, this is Kelly with Dyson. We're sorry to see here that you might be having some trouble with your Dyson Airwrap™ multi-styler. We'd like to learn more about any issues you are having, to see what we can to do to help troubleshoot and diagnose the issue. You can get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
10min profesional blowout!
on December 14, 2022
Posted by: Balayage4days
Gender:Female
Oh my goodness where do I start?!! It’s perfection to have professional results in a fraction of the time, the first time I used it I got more complements than I could count :).
For me it’s totally worth the investment for the time savings and the fact that it’s so much less styling heat damage. I do prep my hair with heat protectant and a bit of flexible hold mouse before I use the wide comb attachment to dry then style with any of the fabulous choices depending on what I’m going for. On no wash days I use a water misting bottle with heat protectant before styling and finish with my favorite dry shampoo only at the roots. My hair does feel amazing 🫶… thank you Dyson this is a beautiful, smart, and “make my life easy” product!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Original air wrap.
on February 9, 2023
Posted by: Tricka
Gender:Female
I’ve had mine ages along with the hair dryer and now the straighteners. Is it possible to buy the new attachments and use Them on my older air wrap?
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Crimped my hair
on October 4, 2022
Posted by: A2060
Gender:Female
I loved the old model of the airwrap and was so excited to get this new model but the shape of the re-engineered barrels now leaves a crimp mark on my hair when I curl it. I've tried both sized barrels and they both have the same protrusion that leaves an obvious crimp mark. I sadly had to return.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, October 4, 2022
Hi there, this is Kelly with Dyson. Thanks for taking the time to share your feedback with us. We're sorry to hear that we seem to have missed the mark with the curling barrels and your hair type. The design and shape of the barrels did not change; rather, we make a change to the tip of the barrel, which now is a cool-tip that you can turn to control the direction of the airflow, and thereby change the direction of the curl in your hair. We understand that you've taken the time to return your Airwrap for a refund. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Life Saver!
on July 2, 2023
Posted by: Bles
Gender:Female
I usually go to salon for my blow dry and I decided to give this a chance given the price. But it worth it! I love all the useful attachments plus how it gives volume to my hair after curling it. Never been so happy with this big purchase!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Where has this been all my life?!
on December 1, 2022
Posted by: NomadMomo
Gender:Female
This really changed up how many tools I need. It gives my hair great volume and does not damage my hair like direct heat or other high end dryers. I didn’t know much about this product before purchasing but I was not disappointed. The curl and volume stay in even after sleeping on it or getting in the hot tub. I didn’t receive anything for this review. Just a mom that has been sick of flat hair and curl that fades.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Dummy proof!
on June 23, 2022
Posted by: smehta
Gender:Female
I am pretty basic with doing my hair. I barely can use a curling iron. This product is dummy proof and I love how easy it is to use. I have cute hair curls with little effort!
I would recommend this to a friend!
Written by a customer while visiting Dyson